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Juan Crespo
Juan Crespo at Universal Nissan

Juan Crespo | Page 6

Desk Manager

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

4.7
162 Reviews
4.7

162 Reviews

Write a Review

162 Reviews of Juan Crespo

December 16, 2023

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Employee Rating

The staff was courteous and made feel comfortable as soon as I walked in. I had a situation at another dealership and they took over and made feel at ease immediately. From Reception to financing and deliver More

by LPAUL72
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo

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Dec 17, 2023

Universal Nissan responded

Congratulations on your new vehicle! We are so glad that Juan had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

December 16, 2023

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Employee Rating

Juan Crespo was excellent. Very helpful and knowledgeable. Helped me find the right car for me. Very easy to deal with. Straight forward not pushy More

by Stellytutor
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo

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Dec 17, 2023

Universal Nissan responded

Thank you so much for your kind words for Juan, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

December 16, 2023

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Once they got me to sign, they stopped caring about me as a Customer...! I'm very sad to say ?? More

by Kissimmeejeffery1234
Recommend Dealer
No

Other Employees Tagged: Juan Crespo

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Dec 18, 2023

Universal Nissan responded

Jeffrey, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gina Nava Reputation Manager gnava@universalnissan.com

December 09, 2023

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Very pleasant I didn't feel the heavy pressure to buy anything. I felt the choice was mine More

by BERNFERST
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo

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Dec 10, 2023

Universal Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Nissan. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

December 05, 2023

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Employee Rating

It was great It was the best experience I have ever had at a dealership More

by TATYANNAPOLLARD2011
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo

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Dec 05, 2023

Universal Nissan responded

Here at Universal Nissan, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

October 05, 2023

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The best dealership to buy your vehicle. The sales representatives are really nice and are willing to work with you to make your shopping experience easier. Love my new vehicle from my favor More

by LEE.ANNIE62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Sahman, Juan Espinal , Jeffery

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Oct 06, 2023

Universal Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Nissan. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

July 21, 2023

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Excellent customer service and work hard to get you the best deals! Will highly recommend them to friends and family members More

by Joe jaquez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Garcia

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Jul 24, 2023

Universal Nissan responded

Thank you, Joe. It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Nissan! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

July 15, 2023

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Richard Harris went above and beyond! We love our new vehicle. They answer all our questions and make us feel like family. We are looking forward to get our next vehicle from here. We had More

by CORALYS.RODZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Harris

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Jul 17, 2023

Universal Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

June 17, 2023

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Employee Rating

Sarfaraz Ahmed was one of the best salesman I have ever had. He was so attentive to everything and made sure that his customers are very happy. More

by AHMEDIFTIKHAR154
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarfaraz Ahmed

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Jun 19, 2023

Universal Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Nissan. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

June 12, 2023

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Employee Rating

They were very helpfull and clear in their explanations. They guided me through all the process in a very professional way. It was a very nice experience. More

by Maritzacenteno57
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo

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Aug 01, 2023

Universal Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Nissan. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

Jun 12, 2023

Maritzacenteno57 responded

Loved my experience with Crespo he was very professional and helpfull. He guided me through the hole process and explained ecerything in a clear manner

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