Juan Espinal

Everything was great! They took the time to listen and were very respectful of our time! They took the time to listen and were very respectful of our time! More

by nieves.heather Verified Customer Verified Customer

Print

I would like to take a minute and thank you so much for the special treatment I have received from Youness . Youness is not a sales representative. He is someone who cares about his customers and shows a l the special treatment I have received from Youness . Youness is not a sales representative. He is someone who cares about his customers and shows a lot of knowledge and experience. Thank you so much for bringing the happiness to me and my kids by understanding my needs . More

by ihiadija Verified Customer Verified Customer

Print

Must be desperate to sell cars. Salesman Daniel B Lied, misdirected. It was not a win-win as I was pre-approved for a loan, asked them to NOT run credit yet they did it anyway. I si Salesman Daniel B Lied, misdirected. It was not a win-win as I was pre-approved for a loan, asked them to NOT run credit yet they did it anyway. I signed a document that for "$20k purchase price out the door". Daniel came back saying he did better and got it for $17900. Well that wasn't true. Don't take them for their word, get all in writing during the negotiations as they will switch it on you. More

by GABEMITCHELL Verified Customer Verified Customer

Print

I’m gonna call her Joy… She was incredible. She stated that it was her first sell on a brand new car. But you really couldn’t tell she was so attentive and she got us in a car with no down paym She stated that it was her first sell on a brand new car. But you really couldn’t tell she was so attentive and she got us in a car with no down payment. I would recommend her to anyone. And It was a Joy working with you. More

by mae2352.md Verified Customer Verified Customer

Print

Compré un automóvil usado de 2021 el lunes 13 de julio de 2026 y como estaba lloviendo muy fuerte no logré ver que tenía el cristal delantero con un golpe en el centro y la punta de eje del lado del chofer l 2026 y como estaba lloviendo muy fuerte no logré ver que tenía el cristal delantero con un golpe en el centro y la punta de eje del lado del chofer liqueando la grasa y haciendo un golpecito al girar que al día siguiente y hasta hoy ha seguido aumentando. Lamentablemente el concesionario no le hizo el supuesto 101 multi point inspection que el Sr. Joshua Gum me indicó online que se le estaba haciendo. No pude notar esas cosas por las inclemencias del tiempo. Y entiendo que se conocía acerca de los defectos y no tuvieron la dignidad de darme esa información. Conozco bastante de mecánica automotriz y se que el problema ya existía antes de comprarlo. Le envié un email tanto al vendedor el Sr. Eddy Rivera y al gerente de ventas el Sr. Juan Crespo y me indicaron que hoy lunes 20 me avisarían para poder ayudarme con la situación pero no he recibido respuesta acerca. More

by gustavoberrios42 Verified Customer Verified Customer

Print

Professional friendly and very efficient. Great customer. The dealer listened to my concerns and he executed exactly what I needed. Great customer. The dealer listened to my concerns and he executed exactly what I needed. More

by JENEVE180 Verified Customer Verified Customer

Print

Thank you for all your help. The guy that helped me was very nice. Will come back The guy that helped me was very nice. Will come back More

by laurent012368 Verified Customer Verified Customer

Print

Amazing experience with the sales person Thomas Delgado. He was not pushy and took us to the process with knowledge. He was not pushy and took us to the process with knowledge. More

by GEAGOMEZ Verified Customer Verified Customer

Print

Service was okay, sold me a car that literally a month later I had to replace all tires. Found out that I did not have a spare tire, also the key fob is not working properly. Trying to get someone on the later I had to replace all tires. Found out that I did not have a spare tire, also the key fob is not working properly. Trying to get someone on the phone is a circus and no help. DO NOT BUY FROM THEM!!!!!! More

by BMORGEN4310 Verified Customer Verified Customer

Print

* Lack of customer care and service awareness * Misrepresented warranty contract * Untrustworthy * Frustrating * Disappointing * Unprofessional * Inconsistent procedures, policy awareness * Misrepresented warranty contract * Untrustworthy * Frustrating * Disappointing * Unprofessional * Inconsistent procedures, policy awareness * Poorly handled * Lack of accountability * Weak or no communication or responses * No customer relationship awareness or flexibility to problem solve * Lack of transparency * Poor execution when delivering final product, windshield cracks, chips, mats, paint chips, dents, emergency tire kits * Lack of cross-department knowledge, policies, contracts, warranties * The experience reflected poor internal coordination and a lack of communication between departments. More

by Yt Verified Customer Verified Customer

Print