Juan Flores | Page 44

Up to the challenge Under these current conditions upon which we are having to live maybe not the best time to be buying a new vehicle but the deals are to good to pass u Under these current conditions upon which we are having to live maybe not the best time to be buying a new vehicle but the deals are to good to pass up. You folks at Ferman did a fantastic job. More

by Tcook53 Verified Customer Verified Customer

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Ty was a great salesman and he helped you us out a lot ! The car is great and the service was well served ! Thank you The car is great and the service was well served ! Thank you More

by timarar1997 Verified Customer Verified Customer

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Unfortunately it wasn’t better than previous experiences buying a car. No time to think it through as the salesman is pushing to close a sale. In this case I understood that the trade-in would be for $300 m buying a car. No time to think it through as the salesman is pushing to close a sale. In this case I understood that the trade-in would be for $300 more than the amount received. I’m not 100% sure that it was a good deal in terms of financial terms but I’m happy with the car I bought. More

by frieda.umpierre Verified Customer Verified Customer

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Excelente, the seller who attended me very professional with total mastery of the work he performs, his name Jovon Sandoval very polite and respectful in all with total mastery of the work he performs, his name Jovon Sandoval very polite and respectful in all More

by ravelomaria Verified Customer Verified Customer

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Great service!!! Jorge was very helpful made the whole experience very comfortable. Would definitely recommend Ferman Chevrolet to family and friends. Thank you guys for everything. experience very comfortable. Would definitely recommend Ferman Chevrolet to family and friends. Thank you guys for everything. More

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Jorge was amazing!! Great service, helped us so much! Got us into a truck we love! Would recommend Ferman Chevrolet, to anyone looking for a vehicle! us into a truck we love! Would recommend Ferman Chevrolet, to anyone looking for a vehicle! More

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2018 Impala that honestly should have never been on the lot as “certified”. Trunk liner was hanging lose, tire was bad/unbalanced, brake was rubbing, battery was leaking, and only had 1 of 2 key fobs. I lot as “certified”. Trunk liner was hanging lose, tire was bad/unbalanced, brake was rubbing, battery was leaking, and only had 1 of 2 key fobs. I purchased with the agreement that these items would be fixed as soon as possible. Ultimately these times were resolved but it took me 6 days and numerous calls to the dealership, texts to salesman personal cell, and finally showing up In person at the dealership to get the attention and appointment for service I needed and was promised. Once scheduled it took 2.5 days to resolve the matters that honestly should have never had to begin, nor taken as long as they did. Additionally would have been nice to have the car exterior cleaned with gas tank topped off upon pickup considering the hassle I had to get items resolved on a car that was supposed to have already been “certified”. Between myself and my family we have purchased at least 9 vehicles from this dealership, but this experience has certainly not be enjoyable to say the least. I am extremely disappointed in how this recent experience has played out. The only positive comment I will provide is for the service rep Gary Vogt, who was professional, courteous and kept me informed of status as expected. More

by dhyde2006 Verified Customer Verified Customer

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The staff at Ferman chevrolet were friendly. Mr. Ernest Taylor was very professional and knowledgeable. Would recommend his service to friend and family in the future. Taylor was very professional and knowledgeable. Would recommend his service to friend and family in the future. More

by diti75 Verified Customer Verified Customer

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It was a pleasant and courteous afternoon with the great help of Mr. Patton and Juan at the finance dept. In the I will recommend your dealership Thank you help of Mr. Patton and Juan at the finance dept. In the I will recommend your dealership Thank you More

by ray0631 Verified Customer Verified Customer

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Wonderul experience. Trent helped me so much more than I could have imagined! I have already spread the word to everyone I know about the exceptional service. could have imagined! I have already spread the word to everyone I know about the exceptional service. More

by janetlograsso Verified Customer Verified Customer

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