Juan Flores
Juan Flores at Cape Coral Chrysler Dodge Jeep Ram
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Juan Flores | Page 36

Service Manager

Cape Coral Chrysler Dodge Jeep Ram

2200 NE Pine Island Rd
Cape Coral, FL 33909

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4.3
374 Reviews

I have always being a fan of engines, such inclination took me to be in the aviation field for period of times during my early 20's before I settled in the automotive business and since I have not stopped to have nothing but a thrilling experience with great personal reward. Amongst the brands I have been fortunate to have worked with I can recall SMART, HONDA, FIAT, ALFA-ROMEO, MASERATI, FERRARI AND FCA in general. Customer service culture is what I like to create, share, and be able to train my co-workers for outstanding client satisfaction and experiences.

Dealership Experience

3 yrs, 10 mos

Industry Experience

19 yrs, 1 mo

Specialties & Trainings

2019 CHRYSLER, DODGE, JEEP, RAM, FIAT, ALFA ROMEO AND MASERATI CERTIFIED

LEADERSHIP BREAK THROUGH RAPPORT UNIVERSITY LAS VEGAS, NV

View more specialties & trainings
4.3

374 Reviews

Write a Review

374 Reviews of Juan Flores

October 09, 2020

Dealership Rating
Employee Rating

Trunk latch suddenly failed, CC CDJR accommodated us quickly, and confirmed that warranty would cover the item in question. Especially on a Saturday, service was fantastic and would go nowhere else for More

by eric@capecoralattorney.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 12, 2020

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

October 09, 2020

Dealership Rating
Employee Rating

Always a wonderful experience when we visit the Cape Coral Dodge Jeep dealership. Friendly, very clean, and a very nice relaxing waiting area. We will be back for sure. More

by amandaplatthy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Christopher Reid , HANNAH DONOHUE, JAVIER GONZALEZ, SONJA NOEL, Raymond Powers, CHARLES SANTANA

Oct 12, 2020

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for this unbelievable review. Honestly, we can't thank you enough for taking the time out of your day to post this incredible feedback! Take care and we'll see you next time!

October 06, 2020

Dealership Rating
Employee Rating

It was good, they forgot to check tires, came in with 27psi and they marked as 35psi, and forgot car wash. Hopefully they didn’t forget to change oil and rotate the tires too even though they said they d More

by M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Christopher Reid , HANNAH DONOHUE, JAVIER GONZALEZ, SONJA NOEL, Raymond Powers, CHARLES SANTANA

Oct 06, 2020

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

October 05, 2020

Dealership Rating
Employee Rating

I purchased a 2017 Jeep Renegade from another store in Fort Myers. I needed them to check the windshield wiper fluid pump since it wasn't working properly. They treated me very kind and respectfully. I sh More

by jlemieux0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Oct 06, 2020

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

October 03, 2020

Dealership Rating
Employee Rating

Service manager Juan got my car repaired right away on a Saturday when I needed a new trunk latch. He was kind, professional and efficient. The whole department was very friendly. More

by CapeChrysler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 05, 2020

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

September 30, 2020

Dealership Rating
Employee Rating

Told me it would take just over a hr when I called to make appt as well as when I arrived. Took 3 hr. Not happy. More

by rogerb4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

September 29, 2020

Dealership Rating
Employee Rating

My 2 visits in the past 2 weeks were very good. No waiting, quick response and every effort was mad to solve my problems. The dealership was clean and eveyone was attentive. More

by lfiola1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Christopher Reid , HANNAH DONOHUE, JAVIER GONZALEZ, SONJA NOEL, Raymond Powers, CHARLES SANTANA

Sep 30, 2020

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

September 28, 2020

Dealership Rating
Employee Rating

Very nice and quick the service wasExcellent as Usual no Very nice and quick the service was Excellent as Usual no complaints I got great service very fast and friendly staff and great service From all More

by pcdeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: HANNAH DONOHUE

Sep 30, 2020

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for this unbelievable review. Honestly, we can't thank you enough for taking the time out of your day to post this incredible feedback! Take care and we'll see you next time!

September 26, 2020

Dealership Rating
Employee Rating

Great team and very friendly staff, they help me with my car even though it was not a Chrysler, they technician are great and they know what they doing. More

by adrian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Christopher Reid , HANNAH DONOHUE, JAVIER GONZALEZ, SONJA NOEL, Raymond Powers

Sep 28, 2020

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for this unbelievable review. Honestly, we can't thank you enough for taking the time out of your day to post this incredible feedback! Take care and we'll see you next time!

September 25, 2020

Dealership Rating
Employee Rating

Always friendly and thorough. Service crew is knowledgeable and quick. They don’t mind any special requests and always have a smile on their faces More

by nikki1468
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 25, 2020

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for this unbelievable review. Honestly, we can't thank you enough for taking the time out of your day to post this incredible feedback! Take care and we'll see you next time!

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