"I recently purchased a 2018 SUV from Easterns Automotive,..."
- Mr. S.
I recently purchased a 2018 SUV from Easterns Automotive, located in Alexandria, Virginia. The entire staff including Kevin, Desmond, Juan and Vinny were extremely professional and friendly. This was my third automotive purchase with Easterns. I am highly likely to refer them to family members and friends for future purchases. Thank you.
"FIVE STAR experience at Easterns of Alexandria!!!"
So happy I decided to walk into Easterns this week. Had a horrible experience at another dealership in Arlington and was immediately greeted with a smile by Ibrahim and Juan. They both did not rush me and gave me their honest opinions about the cars and financing options. The customer service was EXCELLENT and everything was thoroughly explained and laid out.
100% will recommend to friends and family!
Thanks again for my beautiful 2017 Range Rover!!!!
"I can’t say enough good things about my experience with..."
I can’t say enough good things about my experience with Easterns Automotive Group, and the sales manager, Juan Garcia. I reached out to the dealership during the Covid-19 pandemic, and because of this, I was not comfortable going into the dealership itself. However, they understood, and went above and beyond to get me the vehicle that I wanted. I live in Maryland, and on the morning that I decided that I wanted the car, I called them and asked could they get the vehicle Maryland inspected for me…and they did! In fact, they did it immediately. I completed the short credit application around 5 or 6 in the evening, and Juan had my approval in a matter of minutes! He called me back, and went over the numbers with me, and delivered the car to me early, the very next day, which again, was impressive, because I live close to 2 hours away! And it gets better! When he delivered the car, he was wearing a face mask, gloves, and even wiped down the interior of the car with disinfectant wipes! He followed ALL CDC guidelines as we signed the papers. And when we were finished, which literally took no more than 10 minutes in my garage, he gave me something perhaps more valuable than the car…HAND SANITIZER! I can’t thank you enough Juan, and Easterns Automotive!!!
"Muy buena atención mi papá y yo buscamos una van q..."
Muy buena atención mi papá y yo buscamos una van q cumpliera con lo que necesitábamos y gracias a Juan la encontramos lo recomiendo mucho
"I am very pleased with the service I received from..."
I am very pleased with the service I received from Easterns Automotive. It was a pleasure to purchase my first car from them and an overall great experience!
"Juan was great..and so was Lonny!! Thanks and we will be..."
Juan was great..and so was Lonny!! Thanks and we will be back again when we are ready to buy again. Thanks again and a
The service was great since the first inquiry with the dealership. I spoke first with Jose, then I was transferred to Mustafa, then Kevin who i stayed with for most of the calls, then i was in and out with Tony and Vinny.
Everyone we spoke with concerning our vehicle were very respectful and courteous. It was very easy to get in touch with each sales representative. I appreciate everyone's effort in ensuring that we were satisfied and well informed about our purchase.
Kudos to Juan, who is the master of the BMW. He gave me a detailed walk through of the vehicle upon delivery, and was very patient, since it was my first and he also followed up the next day to make sure I was comfortable and still satisfied. I love it.
Thanks a million to Kevin, for taking my never-ending phone calls and questions. Awesome service.
Also want to say thank you to the young man who accompanied Juan to deliver the vehicle. Please tell him I said "thank you".
Thank you all for your service. Awesome service!
Renea (it's my first Beemer y'all)
"Muy excelente atención muy contenta la amabilidad nos..."
Muy excelente atención muy contenta la amabilidad nos atendieron con amabilidad y muy rápido nos ayudaron de una excelente manera yo y mi esposo estamos muy contentos porque si necesitábamos el carro de emergencia el señor Juan y el señor Kevin muy lindas personas y muy amables que Dios los bendiga
"Muy buena atención es muy recomendable. Venimos con mi..."
Muy buena atención es muy recomendable. Venimos con mi esposa y queríamos una camioneta y salimos con la camioneta que cumplía todas las necesidades que teníamos. Les agradezco mucho la ayuda.
"My girlfriend came in for her dream car and that is..."
My girlfriend came in for her dream car and that is exactly what she left with. Juan was with us throughout the whole process and made us feel comfortable. He also gave us advice on how to car for the vehicle and tips he does to his everyday car. I definitely recommend anyone that wants good customer service and is looking for a car to come to Easterns in Alexandria. I highly appreciate there patience and being so attentive.
Other Employees Tagged: