Juan Gonzalez | Page 3

Clay Cooley Nissan responded

Hello Pepper17172000, Thank you for sharing your favorable experience with us! We're delighted to hear that our friendly team made your visit enjoyable and that you found the process workable. We're especially thrilled to know that this is your second car purchase from us! Your continued trust means a lot to us, and we look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Mary.ernie, Thank you for your wonderful feedback! We're thrilled to hear that you received excellent service and found detailed information about the Honda 2020 CR-V helpful. Your excitement about your new purchase truly makes our day. If you have any further questions or need assistance, feel free to reach out. Enjoy your new vehicle! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Thank you for sharing your positive experience with us at Clay Cooley Nissan on Wheatland Road. We're thrilled to hear that you are happy with your purchase and that Juan was able to assist you effectively. Our team strives to provide exceptional service, and your feedback reinforces our commitment. We appreciate your business and look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Emily, Thank you for your feedback! We're thrilled to hear that Juan G. made your car-buying experience so easy and enjoyable. It’s always our goal to provide exceptional service, even when customers aren’t expecting to make a purchase. We appreciate you taking the time to share your thoughts and hope to assist you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Edgar, Thank you for your kind words about Juan Gonzalez and his team! We are thrilled to hear that you had an excellent experience while purchasing your new Frontier. Our team takes great pride in providing top-notch service, and it's wonderful to know that their efforts made a positive impact on your buying journey. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Daddymooo, Thank you for your excellent review! We are thrilled to hear that you experienced honest service and appreciate your strong recommendation. Our team is dedicated to ensuring that every customer finds the right vehicle for their needs. Your feedback motivates us to continue delivering exceptional service. We look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Steph, Thank you for taking the time to share your experience! We're thrilled to hear that Juan and Wayne were able to assist you and make your three-hour drive worthwhile. Your satisfaction is our top priority, and we're glad you found a great deal with us. We appreciate your support and look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Sandra Renteria, ¡Gracias por compartir tu experiencia positiva en Clay Cooley Nissan Dallas! Nos alegra saber que encontraste el Kicks perfecto y que la atención al cliente fue excelente. Agradecemos a Juan Gonzalez y su manager por brindar la ayuda necesaria. Tu satisfacción es nuestra prioridad, y esperamos verte nuevamente pronto. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Silvia Robertson, Thank you for your kind words! We're thrilled to hear that you are really happy with your new Rogue. It's great to know that Juan Gonzalez and Wayne L. made your experience a memorable one. We always strive to ensure our customers feel confident in their choices, and we're glad we could help you find the perfect fit. Enjoy your new vehicle! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Tim Clark, It sounds like Juan G. provided you with an exceptional service experience! It's great to hear that he guided you through the entire process and was accommodating to your needs. Having someone who is knowledgeable and supportive can make all the difference. If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000