Juan Gonzalez | Page 4

Clay Cooley Nissan responded

Hello Tim Clark, It sounds like Juan G. provided you with an exceptional service experience! It's great to hear that he guided you through the entire process and was accommodating to your needs. Having someone who is knowledgeable and supportive can make all the difference. If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hi Torres, Thank you for your wonderful feedback! We're thrilled to hear that Juan Gonzalez provided you with great service in helping you find your new Nissan Kicks. Our team strives to ensure a positive experience for all our customers, and it's fantastic to know we met your expectations. Enjoy your new vehicle! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Elizabethsauceda0704icloud.com, Thank you for your feedback. We're sorry to hear that you were disappointed about not receiving a car wash while others did. We strive to provide a consistent experience for all our customers, and we appreciate your input as it helps us improve. Please feel free to reach out to us directly so we can address your concerns and ensure you have a better experience next time. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Latanya.f72, Thank you for sharing your experience! We're glad to hear that your dealer was dedicated and worked hard to assist you. We understand the challenges of managing with one car, especially while balancing work at the hospital and family needs. Your feedback is valuable, and we appreciate your patience as we strive to meet our customers' needs. If there's anything more we can do to help you secure the vehicles you need, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Ccash3619, Thank you for sharing your wonderful experience! We’re thrilled to hear that Juan P Gonzalez provided you with such exceptional service and made you feel like family. Your recommendation means a lot to us, and we’re committed to maintaining that level of care for all our customers. We appreciate your support! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Rschweizer, thank you for your kind review; we are happy to pass along your comments to the team here at Clay Cooley Nissan! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We're looking forward to your next visit with us! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Rho007bri, thank you for your praise and kind comments about our team! We sincerely thank you for the positive review, and look forward to seeing you again soon! We're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Malud268, we are so pleased you enjoyed your visit to Clay Cooley Nissan! Reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Trishasheffield, we are so pleased you enjoyed your visit to Clay Cooley Nissan! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you so much again for your feedback! We hope you have a great day! Clay Cooley Nissan

Clay Cooley Nissan responded

Hello Sabala29112, thank you for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Clay Cooley Nissan