Juan M | Page 43

Negotiate Hard Our experience at Silko was challenging. Arthur and Juan were great to deal with. They were both friendly, experienced and thorough in their dealings Our experience at Silko was challenging. Arthur and Juan were great to deal with. They were both friendly, experienced and thorough in their dealings with us. The car we purchased is great and my wife is very happy with it. The challenging part was to purchase the vehicle for the price as advertised as the e-price.. During the negotiations, the price of the vehicle was raised for questionable reasons and we were told that, even though it was advertised as a "Certified Vehicle" , there was a charge to have the vehicle "Certified". We disagreed and ultimately we purchased the "Certified"vehicle for the advertised price without any up-charges. The managers were willing to work with us to make us happy and that was what made us purchase the vehicle and would probably go back to Silko in the future. When a vehicle is put on a lot and advertised at a given price, that should be the end of the story; period! We had to work to get it at the advertised price but we're happy we did because we got a good vehicle at a great price. More

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"I would definitely come back" We leased a 2016 CRV. Tim was our Salesperson and he greeted us right at the door. My experience was a good one and I plan on returning to Silko in t We leased a 2016 CRV. Tim was our Salesperson and he greeted us right at the door. My experience was a good one and I plan on returning to Silko in the future. More

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Wonderful!!!! My experience at Silko was amazing. Nate Boule and Juan were extremely helpful. They were patient and understanding to my needs. I was shopping around My experience at Silko was amazing. Nate Boule and Juan were extremely helpful. They were patient and understanding to my needs. I was shopping around before I met Nate. The prices at Silko are very good but Nate B. sealed the deal. Five stars all the way!!!!!! More

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Best Ever!! I had the best experience at Silko Honda in Raynham mostly because I had an outstanding salesman named Juan Mejia. He I went above and beyond to make I had the best experience at Silko Honda in Raynham mostly because I had an outstanding salesman named Juan Mejia. He I went above and beyond to make my purchase a very enjoyable one. I would highly recommend that you see him and only go to Silko Honda in Raynham. The others that work there are great too, very helpful. No pressure, no stress just a great deal with great people! More

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Unexpected Surprise! June 2015 My experience at Silko Honda I had all the fears of going to a car dealership...what's more low on the funds. So you can imagine my sur June 2015 My experience at Silko Honda I had all the fears of going to a car dealership...what's more low on the funds. So you can imagine my surprise, at being received by a warm and non-aggressive young man, willingly offering assistance Mr. Juan Mejia. He was kind and very patient. Never making me feel pressured. He stayed calm and clear at all times, which gave me reassurance that he truly wanted to help me find a car that was going to work for me and my pocketbook. Juan knew exactly what to show me so there was no need to go through the looking at many cars that were not in my price range. This too was a great relief. My car buying experience was made to be very enjoyable by Juan's patience and kindness and sincerity. I will now and in the future recommend this young man that in opinion gave car dealers a good name. Not to be forgotten was also our finance experience with Maria Carvalho She was friendly and professional and got us the best possible rate on our loan. When we left we felt like we were family. We ended our experience with Juan as well as Maria in a great big group hug! Now that's a dealership! CFSilva More

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Excellent It was all around an awesome experience. Super friendly staff and were very willing to negotiate. Not one complaint all the way from the second I walk It was all around an awesome experience. Super friendly staff and were very willing to negotiate. Not one complaint all the way from the second I walked in to the moment I left the lot on my new car. More

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Thanks Juan I was extremely satisfied with the service I received here at Silko Honda. Juan Mejia was very knowledgeable and professional with his customer servic I was extremely satisfied with the service I received here at Silko Honda. Juan Mejia was very knowledgeable and professional with his customer service. He even came to pick me up at my home. I was very pleased and appreciative and will definitely refer this place to family and friends. More

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Another home run with Silko. I've been looking for a new car for at least a couple months now. I wanted something with enough leg and headroom to be comfortable, and despite my be I've been looking for a new car for at least a couple months now. I wanted something with enough leg and headroom to be comfortable, and despite my being a Honda fan, I was keeping an open mind and sitting in a lot of different cars of different makes and categories. I've been a fan of Silko Honda for years - I bought my first car there fifteen years ago, and last night I bought my sixth from them. They've worked hard to earn and keep my business. I was at Silko for maintenance, and while doing that I like looking at the new cars they have in stock. While I was looking over a couple new offerings, Juan Mejia stopped and asked if he could be of any help. In fact, he could, as the battery of the Accord I was looking at needed a charge so I could move the seat into a more comfortable position. Juan helped out with that, and then suggested that I might like the fit of a CR-V. I sat in the one in the showroom, but it had a moon roof and hence didn't have enough room in it. Juan asked me to wait a moment, and he drove up in one that didn't have the moon roof. This was a good fit, so I started researching CR-Vs. There was no pressure to buy one that day, which I appreciated, but I did get to test-drive the CR-V, and I enjoyed it. A couple days later Juan texted me to say he'd found the colour I liked most, so I went back and looked at the car, and continued researching. I ultimately decided that I didn't want the CR-V, and we left it at that. Again, there was no pressure, which tends to make me inclined to come back to look at more options. Yesterday that's just what I did. I decided that I wanted to look at Civics. I'd been researching them at cars.com, and I saw that Silko had some in stock that looked reasonable. So, yesterday I stopped in and asked to look at a Civic Coupe. Juan got one out for me with the trim level I requested, and then uncomplainingly put it back for me when I changed my mind and asked to sit in a sedan instead - the coupe was just a bit too shy with headroom. I test-drove the sedan and fell in love with it - the CVT was buttery-smooth, there was ample headroom and legroom, and the car was very quiet on the highway, which is important to me. I'd come in with a very firm idea of what I could offer for a money down and a monthly payment, and Juan made it happen, so the deal went to financing. Maria Carvalho has worked with us before, and she has always been pleasant and friendly while she works out the best possible financing for us, and she blew us away with the offer she got us - she got us a much better rate than I thought possible, and a monthly payment $50 less than what I'd budgeted. You really can't do better than that! Once we had our pleasant surprise with financing, Juan got the Civic ready for us to drive away, filling the gas tank and having a final cleaning done. It was a good experience, and I drove off in a car I'm really enjoying. Silko has some great people working for them, and they make it a pleasure to visit for sales or for service. I'm looking forward to the free maintenance for the next two years / 25K miles, and I love that they offer free car washes if you buy a car there. That really adds up. I'm grateful to Juan and Maria for making the experience not only painless but enjoyable. More

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Helpful, knowledgeable, no pressure sales experience Went to Silko to discuss my options since the lease on my 2012 Honda Pilot was coming due. A new 2016 Honda Pilot was my preferred option, but unfort Went to Silko to discuss my options since the lease on my 2012 Honda Pilot was coming due. A new 2016 Honda Pilot was my preferred option, but unfortunately, it is not available until summer. I spent a few hours with Juan discussing the upcoming 2016 model, buying my existing vehicle and looking at the option of trading it in for a new lease on a 2015 Pilot. He was knowledgeable about the upcoming 2016 model and provided objective information on all options never pressuring in any direction, although only a new lease on a 2015 model would benefit him as a sales person at this time. After a number of hours, we came to an initial agreement on a new lease (a few hours after closing time on a Saturday night) but after more deliberation, I decided to buy my existing vehicle and wait for the 2016 model to be released. Juan was pleasant and helpful throughout the process and never pressured or tried to convince me to proceed with the 2015 lease. I would definitely recommend Juan to my friends and family and will be asking for him when I am ready to trade up for the new model. More

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Our least stressful new vehicle purchase From the initial looking for a new car, to the final purchase, I can't say anything but positive feedback. My husband went online and then was contact From the initial looking for a new car, to the final purchase, I can't say anything but positive feedback. My husband went online and then was contacted by Rachel. We went in to Silko, knowing what we wanted, and did not have the usual "pressure" to look, consider, or just try anything, but what we wanted. Juan Mejia helped us understand the process, gave an incredible overview of the vehicle, and walked us through bumper to bumper. He was not only very helpful, but very personable and a pleasure to work with. He stands by his word, and has assured us, more than once, he'll be there if we need anything. I would recommend family and friends to Silko in a heartbeat! Julio was also quick and informative in getting us the financing for our new Accord. All in all, it was a great experience. More

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