Juan Mahoney | Page 9

Felt they lied to me & took advantage of me. Did not correct the problem after 3 TIMES having to take it into their dealership for SAME issue!! Would NOT RECOMMEND this dealership. Ill drive Did not correct the problem after 3 TIMES having to take it into their dealership for SAME issue!! Would NOT RECOMMEND this dealership. Ill drive OUT OF MY WAY to go to Reed Nissan. More

by brandibruegger Verified Customer Verified Customer

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I use to go for the great service. This time they keep my car for the day and it took me almost 5 calls to get a response on when would it be ready. They did complete the oil change an This time they keep my car for the day and it took me almost 5 calls to get a response on when would it be ready. They did complete the oil change and service but fail to do a good inspection of the car as one of the stop lights (back passenger side ) was out I called ahead before picking it up for the light they told me they did not checked but they will before I arrived they found out that I was corrrct the light needs replacement but they were swamped with work they told me they would send me a quote and that I could either wait now or come tomorrow to have the light replaced I left and have not yet received any quote or follow up I am going to replace the light myself but gets me thinking of the so call 100 plus inspections are actually done because the lights you will think alongside the vehicle fluid are a no brainer to check and find issues right out of the get go. So is it really worth go to Nissan for the service as I can have it down way cheaper elsewhere? More

by JUANCMULEIRO Verified Customer Verified Customer

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by RAGGS314 Verified Customer Verified Customer

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I can always count on Juan Mahoney and Zach Dambaugh to provide me excellent customer service. They are very communicative and transparent and are the reason I go back to Bill Ray. provide me excellent customer service. They are very communicative and transparent and are the reason I go back to Bill Ray. More

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Denied extended warranty - car not washed - better updates throughout? 6 hours - total cost including labor costs is needed updates throughout? 6 hours - total cost including labor costs is needed More

by NCAAREF7 Verified Customer Verified Customer

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Very help service department that assisted my wife in explaining the issue and what needed to be done to get it fixed. explaining the issue and what needed to be done to get it fixed. More

by RNmano Verified Customer Verified Customer

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Time frame was as promised in and out as rep had sad it would be would be More

by MARY222 Verified Customer Verified Customer

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I arrived with a problem and no appointment. The service staff was very attentive and got my vehicle back to me in just a couple of hours. They saved my vacation! The service staff was very attentive and got my vehicle back to me in just a couple of hours. They saved my vacation! More

by DRSTRANDE Verified Customer Verified Customer

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Service was quick and efficient. Everyone in the dealership was pleasant and made the experience one I shall repeat. Everyone in the dealership was pleasant and made the experience one I shall repeat. More

by BEVERLY.MURPHY1 Verified Customer Verified Customer

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Used the dealer shuttle service and the vehicle was done before I even got back to work. before I even got back to work. More

by MAGDANORMA53 Verified Customer Verified Customer

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