449 Reviews
Write a Review449 Reviews of Juan Melendez
August 10, 2024
It's is fast, easy and painless. Would come back next time and definitely recommend Would come back next time and definitely recommend More
Other Employees Tagged: John Hansen, Alfredo Lopes, Kevin Camara, Jody Gauthier, Juan Rodriguez , Braeden Stamoilis, Marcos Vazquez
August 08, 2024
Very nice people easy to work with answer any questions you might have about your vehicle you might have about your vehicle More
Other Employees Tagged: John Hansen, Alfredo Lopes, Kevin Camara, Jody Gauthier, Juan Rodriguez , Darmy Grullon, Alex Sanchez, Braeden Stamoilis, Marcos Vazquez
August 06, 2024
Worst service ever. Nobody checked me in and my car was sitting for 2 hours and they didn’t touch it Nobody checked me in and my car was sitting for 2 hours and they didn’t touch it More
Other Employees Tagged: John Hansen, Alfredo Lopes, Kevin Camara, Jody Gauthier, Juan Rodriguez , Braeden Stamoilis, Marcos Vazquez
August 04, 2024
I had a tough time getting to Juan. I was told my car would be ready in 90 mins. But I had to call Juan at least 3 times to know when my car will be ready and he wouldn’t respond/call b I was told my car would be ready in 90 mins. But I had to call Juan at least 3 times to know when my car will be ready and he wouldn’t respond/call back despite leaving voice messages. Finally he called close to end of the day to say I can pick up. I under Delays happen. But I expect some communication. After service, my car still shows ‘’maintenance required’. I called again to ask why I see the message and if I need to do something else. No response till now. I wish I don’t have to work with him again. He is either too busy or too rude. More
August 04, 2024
Car was covered in grease when I picked it up. No quality control. Bad communication No quality control. Bad communication More
Other Employees Tagged: Jody Gauthier
August 02, 2024
Thank you! Everyone is kind and helpful. Sometimes the wait is more than expected but understandable Everyone is kind and helpful. Sometimes the wait is more than expected but understandable More
Other Employees Tagged: John Hansen, Alfredo Lopes, Kevin Camara, Jody Gauthier, Juan Rodriguez , Braeden Stamoilis, Marcos Vazquez
July 30, 2024
I’m not sure this is even your fault but after having my tires rotated there my car was making a horrible noise. Brought it to my regular mechanic and he said somehow my lug nuts were backing off of my tire tires rotated there my car was making a horrible noise. Brought it to my regular mechanic and he said somehow my lug nuts were backing off of my tire. He retourqued the wheels and did a safety check for me. The noise didn’t happen right away so like I say, I’m not sure it was your fault. More
July 29, 2024
They helped me in the car finding process for just over a year. Now that's commitment. I couldn't be happier with me car. I only wish the dealer was closer to my home year. Now that's commitment. I couldn't be happier with me car. I only wish the dealer was closer to my home More
July 28, 2024
Helpful reps, got me in and out quickly and answered all my questions about the service my questions about the service More
Other Employees Tagged: Kevin Camara, Jody Gauthier

