Juan Melendez | Page 41

The staff is great the techs are knowledgeable and it was an overall great experience. an overall great experience. More

by hockeyfn34 Verified Customer Verified Customer

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I had fast and courteous service. This is the best dealership I have ever used. Joe McPhee This is the best dealership I have ever used. Joe McPhee More

by THISTLEPRO Verified Customer Verified Customer

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Juan was extremely helpful and knowledgeable. Great service. Very happy. No all service advisors are created equal Great service. Very happy. No all service advisors are created equal More

by KKRINOPOL Verified Customer Verified Customer

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Brought a 2006 highlander that I was going to buy for a safety inspection which cost $179. Was concerned about a shimmy/shake in the car when driving. Report came back with car needing a valve cover gasket safety inspection which cost $179. Was concerned about a shimmy/shake in the car when driving. Report came back with car needing a valve cover gasket, a right rear shock and suggestion for new timing belt due to age not to mileage. I purchased the car on 4/4/23 based on what was found in your safety report. On 4/12/23 I brought the car to my Toyota dealer and they checked it out. The right rear wheel was loose and beaded new wheel bearings as a cost of $925. I wouldn’t have bought the car had I known that. Your $179 safety inspection was worthless More

by parherbert Verified Customer Verified Customer

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Back up beeper removed! Tire was patched at a local station! Really wished they would have done the patch! None the less all good Tire was patched at a local station! Really wished they would have done the patch! None the less all good More

by Ralphleo62 Verified Customer Verified Customer

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I had an appointment at 11 to which I was told should be a quick “in and out” when scheduled. When I checked on the status of my vehicle an hour later they said they had JUST pulled it into the bay to start a quick “in and out” when scheduled. When I checked on the status of my vehicle an hour later they said they had JUST pulled it into the bay to start. I was told that appointments were just made to guarantee I got in that day but that was it/the appointment times don’t really mean anything…. This would have been good to know when I scheduled my appointment so that I could have made arrangements for a drop off versus just waiting. There is zero respect for the customers time. They were also planning to do an oil change when all I needed was my tires rotated. More

by carola.todd Verified Customer Verified Customer

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Buen servício, y buen precio y muy limpio todo gracias , y muy amable la persona y muy amable la persona More

by CADELINA34 Verified Customer Verified Customer

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Always friendly and helpful. I have been coming here for five years and plan on many more. I have been coming here for five years and plan on many more. More

by NC Verified Customer Verified Customer

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Job well done. Fully satisfied on work performance . Thank you to the mechanics also to Juan Melendez. Fully satisfied on work performance . Thank you to the mechanics also to Juan Melendez. More

by GRABUYA Verified Customer Verified Customer

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Mileage went down after service. Didn’t get proper response back. Work report was shared with sales team and they wasted my time by sending messages about vehicle buyback. Wh Didn’t get proper response back. Work report was shared with sales team and they wasted my time by sending messages about vehicle buyback. When I went to the dealership with intention of getting a newer car, I realized they were just wasting my time! More

by PT Verified Customer Verified Customer

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