Juan Munoz

READ BEFORE BUYING! This dealership is 100% dishonest and very deceptive with the way they represent their used car sales process. I was told that all used cars are full This dealership is 100% dishonest and very deceptive with the way they represent their used car sales process. I was told that all used cars are fully inspected including the 2020 Honda Accord that I purchased. Upon parking it in my driveway for the first time, I smelled burning fluids. The next morning I had oil stains on my driveway. I had another dealership inspect it because I did not feel safe driving it back to Superior Honda. It was immediately discovered that there was an obvious leak in and around the transmission as the result of impact damage (attached video/pictures). Two other reasons that proved they did not inspect the car were that they tried to sell us this car with three bald tires with the fourth one being a different brand. Also, we found multiple items in the car including the previous owner's registrations. These included the previous owner's full name and address. I purchased this car late Saturday and returned it 2 days later (Monday) the very minute I was made aware of the transmission leak. I met with the used car manager. Although it is obvious that the claimed inspections were not done, Eric Knutson, used car manager, would not take responsibility in any measure and told me in so many words that he was tired of me telling him of the problems that I had with this car and made me feel that I was lucky to be "let out of the deal." Luckily they had not sold my old car that I traded in. I had to pull the sales stickers out of 2 windows before driving home. The items that I had left in it when I traded it were still in it! More

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It went well and not so well sales man didn't pay much attention looks he was the only one in the dealer even tho they wore more sales man he was doing alot of bounce around the vehicle we like was differ attention looks he was the only one in the dealer even tho they wore more sales man he was doing alot of bounce around the vehicle we like was different brand from honda did not take the time to explain the vehicle features if I dont ask for car fax he would never offered I ask if vehicle was inspect 100% they say yes when I see the carfax has a recall that never was taken care I think pre own vehicle need to be inspected and the other hand I noticed the tires on the vehicle not much threaded left I point out to the sales man he said there mechanic said there still good they should at least put new tires on all vehicles More

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