Juan Orozco

Always professional and prompt service. Friendly and knowledgeable and respectful of your vehicle. Great customer service! Friendly and knowledgeable and respectful of your vehicle. Great customer service! More

by Scott Verified Customer Verified Customer

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Got my f30 in to get the egr valve service. Runs better and was finished in a timely manner. Runs better and was finished in a timely manner. More

by DARKIRISH14 Verified Customer Verified Customer

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The pick up and return of my vehicle for the recall service was done very efficiently and on time. Plus the other maintenance check of the vehicle is appreciated. Service was very professional. service was done very efficiently and on time. Plus the other maintenance check of the vehicle is appreciated. Service was very professional. More

by Curet Verified Customer Verified Customer

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Could've used a little heads up to let me know when my batteries weren't in the shop. 3 times I came in and was told that my batteries were still on back order, instead of getting a courtesy call a day or batteries weren't in the shop. 3 times I came in and was told that my batteries were still on back order, instead of getting a courtesy call a day or 2 before. Otherwise, overall it was a good experience and the car was finished in a timely matter when it made it into the shop. More

by DARKIRISH14 Verified Customer Verified Customer

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Communication lacks overall with this dealer. Being left high and dry on the status of your vehicle is unsettling. The need to pull teeth often creates a lack trust. However, it’s the only Ford Being left high and dry on the status of your vehicle is unsettling. The need to pull teeth often creates a lack trust. However, it’s the only Ford in the tri/cities. More

by Babychica8 Verified Customer Verified Customer

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JUAN OROZCO was very professional and accommodated to all my needs. By picking up my box truck and take it to the shop for repairs. Very very grateful for Juan being able to get my box truck to the shop whil my needs. By picking up my box truck and take it to the shop for repairs. Very very grateful for Juan being able to get my box truck to the shop while I was out of town working. Repaired was done super fast and had my box truck back the next day and delivered to my house before I even returned from work very pleased Thank You Juan More

by Hpheatcool Verified Customer Verified Customer

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No communication. Poor customer service. I had to call them back to check on a light they broke, then they couldn't be bothered to call me when it came in. I had to ca Poor customer service. I had to call them back to check on a light they broke, then they couldn't be bothered to call me when it came in. I had to call them back. My brand new vehicle was missing a clip with the mud flap stub hanging by one clip and they said they had to order the part- then called the next morning and said it had arrived. I am still on a waiting list for keypad entry because they failed to mention they were not available when i made my purchase. WILL NOT RECOMMEND. More

by Jeanna_bauer Verified Customer Verified Customer

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Wonderful experience with the staff and workmanship no problem at this dealership would use them again problem at this dealership would use them again More

by ALMONKEN Verified Customer Verified Customer

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Fantastic service as always. Jaun is always friendly, professional and keeps us informed throughout the entire process. What an asset to Team Corwin!! Jaun is always friendly, professional and keeps us informed throughout the entire process. What an asset to Team Corwin!! More

by Scott Verified Customer Verified Customer

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We were traveling with our RV when we had truck problems. . Called Corwin ford who scheduled an emergency appointment the next day. They were extremely accommodating and exceptionally pleasant to work with. . Called Corwin ford who scheduled an emergency appointment the next day. They were extremely accommodating and exceptionally pleasant to work with. They stayed in close contact with the progress of the vehicle repair. Thank you Juan and the Corwin team More

by Kc Verified Customer Verified Customer

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