Juan Orozco
Juan Orozco at Corwin Ford of Tri-Cities

Juan Orozco

Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

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4.8
283 Reviews
4.8

283 Reviews

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283 Reviews of Juan Orozco

February 14, 2026

Dealership Rating
Employee Rating

Always fantastic experience at Corwin Ford. Juan is fantastic, knows us. Knows the vehicle and keeps us updated throughout the repair. More

by Scott
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

Feb 16, 2026

Corwin Ford of Tri-Cities responded

Scott, thanks for sharing your thoughts about your experience with Corwin Ford of Tri-Cities. Juan and our team appreciate your business and hope to see you again soon! Angela Hancock, Service Manager

Feb 14, 2026

Scott responded

Corwin was fantastic as always

February 02, 2026

Dealership Rating
Employee Rating

Great! Fast and professional! I highly recommend Corwin Ford Tri Cities. They have a great staff, go see them. More

by narmijo
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

Feb 03, 2026

Corwin Ford of Tri-Cities responded

We appreciate the 5-star review and your recommendation. We’re pleased Juan and our team delivered fast, professional service on your Ford Edge. We look forward to your next visit.

February 02, 2026

Dealership Rating
Employee Rating

Juan did a great job for as usual. Thank you for a job well done More

by DANO6
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

Feb 03, 2026

Corwin Ford of Tri-Cities responded

Thank you for sharing your feedback. Juan is glad to provide reliable service for your Ford F-350. We look forward to assisting you again.

February 02, 2026

Dealership Rating
Employee Rating

Always exceptional customer service! Juan goes above and beyond to make sure I am kept informed through the service and that I have all the appropriate information when the job is comple More

by Kevinjdonovan
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

Feb 03, 2026

Corwin Ford of Tri-Cities responded

It’s great to hear Juan kept you well informed during your Ford F-350 service and provided all the needed details when the work was completed. We appreciate your five-star rating and look forward to assisting you again.

January 31, 2026

Dealership Rating
Employee Rating

Great! Jaun was very helpful and communicated very well. Jaun did a awesome job communicating assuring me thing were being done right. More

by Mike111
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

Jan 31, 2026

Corwin Ford of Tri-Cities responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Angela Hancock, Service Manager

January 16, 2026

Dealership Rating
Employee Rating

Service is always attentive and easy to understand. I feel very comfortable leaving my vehicle in their possession. Everything after is explained very well also. More

by EDELAMORA3827
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

Jan 16, 2026

Corwin Ford of Tri-Cities responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Corwin Ford of Tri-Cities, we look forward to having you as a valued customer for many years to come! Angela Hancock, Service Manager

January 16, 2026

Dealership Rating
Employee Rating

Service is always attentive and easy to understand. I feel very comfortable leaving my vehicle in their possession. Everything after is explained very well also. More

by EDELAMORA3827
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

Jan 16, 2026

Corwin Ford of Tri-Cities responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Angela Hancock, Service Manager

January 16, 2026

Dealership Rating
Employee Rating

Service is always attentive and easy to understand. I feel very comfortable leaving my vehicle in their possession. Everything after is explained very well also. More

by EDELAMORA3827
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

Jan 16, 2026

Corwin Ford of Tri-Cities responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Angela Hancock, Service Manager

January 03, 2026

Dealership Rating
Employee Rating

I have been very pleased with the service at Corwin Ford in Pasco, Washington. Quick Lane Service has always given me good service. The Service Dept advisor Juan Orozco also did a great job of advising and More

by BOVINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2026

Corwin Ford of Tri-Cities responded

Thanks for sharing about your experience with Corwin Ford of Tri-Cities. We appreciate your business and hope to see you again soon! Angela Hancock, Service Manager

December 31, 2025

Dealership Rating
Employee Rating

As always it was an absolute pleasure working with Juan in the service department. Brought my truck in for warranty repairs on the hybrid battery. Juan said it would be ready in two days and it was. Even a More

by COOLMEE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2025

Corwin Ford of Tri-Cities responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Angela Hancock, Service Manager

Dec 31, 2025

COOLMEE1 responded

I enjoy coming in to your dealership do to Juan being easy to work with and the staffs concern for my truck running at its best.

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