Juan Orozco
Juan Orozco at Corwin Ford of Tri-Cities

Juan Orozco | Page 4

Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

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4.8
306 Reviews
4.8

306 Reviews

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306 Reviews of Juan Orozco

January 31, 2026

Dealership Rating
Employee Rating

Great! Jaun was very helpful and communicated very well. Jaun did a awesome job communicating assuring me thing were being done right. More

by Mike111
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

Jan 31, 2026

Corwin Ford of Tri-Cities responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Angela Hancock, Service Manager

January 03, 2026

Dealership Rating
Employee Rating

I have been very pleased with the service at Corwin Ford in Pasco, Washington. Quick Lane Service has always given me good service. The Service Dept advisor Juan Orozco also did a great job of advising and More

by BOVINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2026

Corwin Ford of Tri-Cities responded

Thanks for sharing about your experience with Corwin Ford of Tri-Cities. We appreciate your business and hope to see you again soon! Angela Hancock, Service Manager

December 31, 2025

Dealership Rating
Employee Rating

As always it was an absolute pleasure working with Juan in the service department. Brought my truck in for warranty repairs on the hybrid battery. Juan said it would be ready in two days and it was. Even a More

by COOLMEE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2025

Corwin Ford of Tri-Cities responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Angela Hancock, Service Manager

Dec 31, 2025

COOLMEE1 responded

I enjoy coming in to your dealership do to Juan being easy to work with and the staffs concern for my truck running at its best.

December 31, 2025

Dealership Rating
Employee Rating

As always it was an absolute pleasure working with Juan in the service department. Brought my truck in for warranty repairs on the hybrid battery. Juan said it would be ready in two days and it was. Even a More

by COOLMEE1
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

Dec 31, 2025

Corwin Ford of Tri-Cities responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Corwin Ford of Tri-Cities! Angela Hancock, Service Manager

December 19, 2025

Dealership Rating
Employee Rating

Good customer service and communication, from the pick-up service team to the repair team. Timely and attentive service. More

by Rlspeed8820
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

Dec 19, 2025

Corwin Ford of Tri-Cities responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Angela Hancock, Service Manager

December 18, 2025

Dealership Rating
Employee Rating

Excellent communication. Valet service was very helpful Valet service was very punctual and polite Thank you More

by SJENGLERT0
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

Dec 18, 2025

Corwin Ford of Tri-Cities responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Angela Hancock, Service Manager

December 16, 2025

Dealership Rating
Employee Rating

Clean and organized, people are well trained. Very impressed with parts inventory & older vehicle parts availability. More

by Chiplembcke
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

Dec 16, 2025

Corwin Ford of Tri-Cities responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Angela Hancock, Service Manager

December 15, 2025

Dealership Rating
Employee Rating

Good customer service. Friendly. Cares about customer's concerns. Quick to get my vehicle in. Fast turnaround. More

by Annen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2025

Corwin Ford of Tri-Cities responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Angela Hancock, Service Manager

December 08, 2025

Dealership Rating
Employee Rating

Did Not honored warranty, promise to get back to me with a solution after I pay, they never got back to me very disappointed More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cristian Mendez

Dec 10, 2025

Corwin Ford of Tri-Cities responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Jose, and hopefully, we can get to the bottom of this. Angela Hancock, Service Manager

December 06, 2025

Dealership Rating
Employee Rating

Juan worked us in without an appointment and took great care of us. Corwin is the best More

by DANO6
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

Dec 06, 2025

Corwin Ford of Tri-Cities responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Angela Hancock, Service Manager

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