Juan Orozco
Juan Orozco at Corwin Ford of Tri-Cities

Juan Orozco | Page 3

Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

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4.8
313 Reviews
4.8

313 Reviews

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313 Reviews of Juan Orozco

April 18, 2026

Dealership Rating
Employee Rating

Juan’s performance has been consistent and commendable. He demonstrates strong initiative, attention to detail, and a commitment to achieving team goals. His ability to adapt to challenges and contribute e More

by COOLMEE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2026

Corwin Ford of Tri-Cities responded

What a pleasure to hear about Juan’s strong initiative and attention to detail during your Ford service. We’re glad he arranged pickup and drop-off and kept you informed throughout the repair. Your feedback inspires our team to maintain that level of attentive care. Angela Hancock, Service Manager

April 17, 2026

Dealership Rating
Employee Rating

Quality customer orientated service and repairs. Always a pleasure to do business with them! THANK YOU TEAM CORWIN More

by Scott
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

Apr 17, 2026

Corwin Ford of Tri-Cities responded

It’s wonderful to know our team delivered attentive service and quality repairs on your Ford. Juan and the rest of our service crew appreciate your kind remarks and look forward to assisting you again. Angela Hancock, Service Manager

April 17, 2026

Dealership Rating
Employee Rating

As usual, Alan is superb to deal with. !! We have purchased many vehicles with him throughout the years, He is a true professional and very detailed oriented. More

by CKILK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alan Denhoed, Jared Hancock, Estefania Vargas , Landan in accessories, he is also awesome to deal with!!

Apr 17, 2026

Corwin Ford of Tri-Cities responded

It’s wonderful to hear that Alan’s professionalism and attention to detail impress you time after time. Thank you for trusting us with your vehicle purchases over the years and congratulations on your new Ford F-450. Please feel free to reach out if we can assist you with anything else. Niko Armijo, General Manager

April 16, 2026

Dealership Rating
Employee Rating

Everything went fine, communicated additional work before performing it so no surprises Service could probably wash the truck when it's done but not a deal breaker More

by Justindmack17
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

Apr 16, 2026

Corwin Ford of Tri-Cities responded

It’s great to hear our team kept you updated on the extra work needed. We appreciate the suggestion about offering a complimentary truck wash and will pass it along. Thank you for trusting us with your Ford F-150. Angela Hancock, Service Manager

April 15, 2026

Dealership Rating
Employee Rating

I am very pleased with all the services of my vehicles that Corwin Ford takes care of. Everyone is very nice and gets the problems solved. Special Thanks to Jaun my service manager. More

by MARYBEST0
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

Apr 15, 2026

Corwin Ford of Tri-Cities responded

Delighted to know our team resolved your Ford Flex issues promptly and that you felt well cared for. Juan is grateful for your kind words. Thank you for trusting us with your vehicle. Angela Hancock, Service Manager

April 14, 2026

Dealership Rating
Employee Rating

Every encounter I've had with Corwin ford has been great! 6th vehicle and counting! More

by GENTRYTHORPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2026

Corwin Ford of Tri-Cities responded

Thank you for coming back again and trusting us with your Ford F-150 service. It means a lot that you’ve chosen us for your sixth vehicle. We look forward to supporting you on your next visit. Angela Hancock, Service Manager

April 13, 2026

Dealership Rating
Employee Rating

Juan provide excellent customer service Juan provided excellent customer service and communication. He kept me up-to-date and went above and beyond to make sure that I was taken care of thank you for alw More

by BILLYHALEY3
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

Apr 13, 2026

Corwin Ford of Tri-Cities responded

Thank you for sharing your experience with Juan. We’re delighted he kept you informed and went the extra mile during your Ford Explorer service. Please let us know if there’s anything else we can help you with. Angela Hancock, Service Manager

March 31, 2026

Dealership Rating
Employee Rating

I only take my cars to Corwin Ford for maintenance and Juan is my go to advisor. He’s awesome, personable, professional and extremely knowledgeable. More

by SDEAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Trevino, Kevin Cornejo

Mar 31, 2026

Corwin Ford of Tri-Cities responded

It’s great to know you trust our team for Ford maintenance and that Juan’s friendly expertise and professionalism stood out. We appreciate your loyalty and look forward to assisting with your future service needs. Angela Hancock, Service Manager

March 26, 2026

Dealership Rating
Employee Rating

Excellent customer service Very friendly and welcoming Fast and prompt service Clean and comfortable waiting area More

by ALANR.BROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2026

Corwin Ford of Tri-Cities responded

We’re delighted the service visit for your Mustang was friendly, welcoming, and fast. It’s great to know the waiting area provided a comfortable space. We look forward to assisting you again. Angela Hancock, Service Manager

March 25, 2026

Dealership Rating
Employee Rating

We are very pleased with Juan he was very helpful explaining the services for our car. He answered all of our questions and his communication was great he kept us on top of everything.Thank you! More

by Arilopez016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2026

Corwin Ford of Tri-Cities responded

It’s great to hear Juan took extra care explaining your Transit-350 service and kept you informed throughout. We’re pleased all of your questions were addressed. Thank you for trusting us with your Ford. Angela Hancock, Service Manager

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