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Juan Orozco
Juan Orozco at Corwin Ford of Tri-Cities

Juan Orozco | Page 3

Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

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4.8
306 Reviews
4.8

306 Reviews

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306 Reviews of Juan Orozco

March 31, 2026

Dealership Rating
Employee Rating

I only take my cars to Corwin Ford for maintenance and Juan is my go to advisor. He’s awesome, personable, professional and extremely knowledgeable. More

by SDEAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Trevino, Kevin Cornejo

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Mar 31, 2026

Corwin Ford of Tri-Cities responded

It’s great to know you trust our team for Ford maintenance and that Juan’s friendly expertise and professionalism stood out. We appreciate your loyalty and look forward to assisting with your future service needs. Angela Hancock, Service Manager

March 26, 2026

Dealership Rating
Employee Rating

Excellent customer service Very friendly and welcoming Fast and prompt service Clean and comfortable waiting area More

by ALANR.BROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brenden Bender, Jesse Gutierrez, Janelle Foster, Nayeli Gonzalez, Allan Cardenas, Noah Benavides, Josue Alvarez, Tina Beaver, Doug Butler

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Mar 26, 2026

Corwin Ford of Tri-Cities responded

We’re delighted the service visit for your Mustang was friendly, welcoming, and fast. It’s great to know the waiting area provided a comfortable space. We look forward to assisting you again. Angela Hancock, Service Manager

March 25, 2026

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Employee Rating

We are very pleased with Juan he was very helpful explaining the services for our car. He answered all of our questions and his communication was great he kept us on top of everything.Thank you! More

by Arilopez016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2026

Corwin Ford of Tri-Cities responded

It’s great to hear Juan took extra care explaining your Transit-350 service and kept you informed throughout. We’re pleased all of your questions were addressed. Thank you for trusting us with your Ford. Angela Hancock, Service Manager

March 17, 2026

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Employee Rating

Took our 2025 Ford Explorer in with some issues Juan took care of us quickly and kept us in the loop the whole time. Thanks to him and the service crew! More

by Steve B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 17, 2026

Corwin Ford of Tri-Cities responded

Thank you for trusting us with your 2025 Ford Explorer. We’re pleased Juan and the service crew resolved your concerns swiftly while keeping you informed. We look forward to assisting you again. Angela Hancock, Service Manager

March 12, 2026

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Employee Rating

Good communication and fixed the problem that it was brought in for. Thank you all. More

by Karmbrown1
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

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Mar 13, 2026

Corwin Ford of Tri-Cities responded

It’s great to hear our team communicated clearly and resolved the issue with your Ford F-350. Juan and the rest of our staff appreciate your thanks and look forward to assisting you again. Angela Hancock, Service Manager

March 11, 2026

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Employee Rating

Juan is really responsive with communication and any updates to my vehicle. I would highly recommend Juan to others. More

by RROSALEZ
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

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Mar 11, 2026

Corwin Ford of Tri-Cities responded

Thank you for sharing how Juan kept you informed throughout your Ford F-350 service. Your recommendation means a great deal to us and we look forward to helping with your next visit. Angela Hancock, Service Manager

March 06, 2026

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Employee Rating

Excelente acogedor y una excelente atención y un rico café ?? Me encantó la atención More

by Sarcaverdolaga1179
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

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Mar 06, 2026

Corwin Ford of Tri-Cities responded

Thank you for sharing your positive experience. We’re delighted you felt welcomed and enjoyed the coffee while your Ford was in service. Juan deeply appreciates your kind feedback. Angela Hancock, Service Manager

February 14, 2026

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Employee Rating

Always fantastic experience at Corwin Ford. Juan is fantastic, knows us. Knows the vehicle and keeps us updated throughout the repair. More

by Scott
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

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Feb 16, 2026

Corwin Ford of Tri-Cities responded

Scott, thanks for sharing your thoughts about your experience with Corwin Ford of Tri-Cities. Juan and our team appreciate your business and hope to see you again soon! Angela Hancock, Service Manager

Feb 14, 2026

Scott responded

Corwin was fantastic as always

February 02, 2026

Dealership Rating
Employee Rating

Always exceptional customer service! Juan goes above and beyond to make sure I am kept informed through the service and that I have all the appropriate information when the job is comple More

by Kevinjdonovan
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

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Feb 03, 2026

Corwin Ford of Tri-Cities responded

It’s great to hear Juan kept you well informed during your Ford F-350 service and provided all the needed details when the work was completed. We appreciate your five-star rating and look forward to assisting you again.

February 02, 2026

Dealership Rating
Employee Rating

Juan did a great job for as usual. Thank you for a job well done More

by DANO6
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

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Feb 03, 2026

Corwin Ford of Tri-Cities responded

Thank you for sharing your feedback. Juan is glad to provide reliable service for your Ford F-350. We look forward to assisting you again.

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