Juan Pena
Juan Pena at Big Star Hyundai

Juan Pena | Page 3

Sales Manager

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

3.2
49 Reviews
3.2

49 Reviews

Write a Review

Dealership Experience

9 yrs, 10 mos

Industry Experience

9 yrs, 10 mos

49 Reviews of Juan Pena

October 12, 2016

Dealership Rating
Employee Rating

Excellent customer service I want to thank ron carter hyundai and juan pena in sales that helped me purchase my vehicle and exelent customer service i will refer friends and fam More

by jonathan paredes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 24, 2016

Dealership Rating
Employee Rating

WORST BUYING EXPERIENCE EVER! PROMISES, PROMISES. NO FOLLOW UP. BE READT TO DO BATTLE TO GET ANY SERVICE AFTER THE SALE. VERY POORLY RUN DEALERSHIP. SEE THEIR BBB RATING BEFOR More

by NEVER AGAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Christian Karamitsos , zzAlex zzGarcia

June 05, 2016

Dealership Rating

hundai accent overall my experience was a good one I am very satisfied with my car and I would recommend ron carter to anyone in the market for a vehicle More

by hernandeztodd13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: zzGreg zzLefner

Jun 06, 2016

Big Star Hyundai responded

Congratulations on your new Accent and thank you for your business. We're happy to hear you were able to find what you were looking for with us including exceptional customer service. On behalf of Juan, Greg, and the rest of the Ron Carter team, enjoy your new ride and we look forward to serving you again when you're ready for your next new car.

March 14, 2016

Dealership Rating

Best Dealer to buy a Hyundai Juan Pena and Alexis in finance were so great! Totally professionals. They help me to find a new car after the total loss of my old Hyundai car. I Hi More

by materoru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: zzAlexis zzCamarillo

Mar 17, 2016

Big Star Hyundai responded

Congratulations on your new Hyundai! We're happy to hear Juan, Alexis, and the rest of the Ron Carter Hyundai team were able to provide you with an exceptional car shopping experience. We know you'll be enjoying your new ride for years to come and sincerely appreciate your business. Happy driving and welcome to the Ron Carter Hyundai family!

March 11, 2016

Dealership Rating

two thumbs up we only went there to check a car out and we left with it! good experience, very happy with our purchase, definitely recommend to everyone More

by ptrisha29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 16, 2016

Big Star Hyundai responded

Thank you for your comments and for choosing to stop by our showroom to check out one of our cars. We're happy to hear you liked it so much that you left with it. Congratulations on your new ride! On behalf of Juan and the rest of the Ron Carter Hyundai team, thank you for your business and we look forward to serving you again the next time you need us.

March 11, 2016

Dealership Rating

As Good As It Gets Buying a car is never a pleasurable experience, but Juan and Jarred made it as nice as it could be. They were very courteous, helpful and as expeditio More

by korahsmells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: zzJarred zzHoward

Mar 16, 2016

Big Star Hyundai responded

Thank you for your comments and for choosing our showroom in your search for your next new car. Congratulations on your new Hyundai. On behalf of Jarred, Juan, and the rest of the Ron Carter Hyundai team, we appreciate your business and we look forward to serving you again the next time you need us.

February 14, 2016

Dealership Rating

Great experience My salesman, Juan Pena, was very courteous, patient, and explanatory. I really appreciate him taking his time to explain all the options and equipment More

by TRONEY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Russell

Feb 22, 2016

Big Star Hyundai responded

Thank you for your comments and for stopping by our showroom. We are happy to hear Chris, Juan, and the rest of the Ron Carter Hyundai team were able to provide you with an exceptional car shopping experience. Congratulations on your new Hyundai. We are thrilled to hear you are still loving your new car and sincerely appreciate your business. We look forward to serving you again the next time you need us. Until then, happy driving and welcome to the Ron Carter Hyundai family.

December 08, 2015

Dealership Rating

New car survey Experience was awesome I feel blessed. I don't think I should have to write a review though. I just just click the rating and the questions and that's More

by ROSIEANN83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: zzAlexis zzCamarillo

Dec 09, 2015

Big Star Hyundai responded

Thank you for your comments. We appreciate you taking the time to share your experience with us. We appreciate you choosing to shop for your new car with us and hope we can be of further service to you the next time you need us. Thanks again!

December 08, 2015

Dealership Rating

Juan was great! Juan was amazing! Very kind and helped my family feel comfortable with buying a car. He was a huge reason why the sale went through. More

by OLIVIASHEPPERD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 09, 2015

Big Star Hyundai responded

Thank you for your comments. We're happy to hear Juan was able to provide you with an exceptional car buying experience. Congratulations on your new car and thank you for your business. We look forward to helping you again the next time you need our services.

November 11, 2015

Dealership Rating

Very good Awesome !! I Drove 2 Hours from killeen Tx to get a car i was scared but it went smooth! Juan Pena was awesome he went out of his way to go get us we More

by ANGEL10.DM84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 13, 2015

Big Star Hyundai responded

Thank you so much for making the trip from Killeen to see us. We're thrilled to hear Juan was able to provide you with a car shopping experience that was worth the 2 hour trip as well as able to help you find what you were looking for with us. Congratulations on your new ride and thank you for your business. We look forward to helping you again the next time you need us.

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