48 Reviews
Write a ReviewDealership Experience
9 yrs, 10 mos
Industry Experience
9 yrs, 10 mos
48 Reviews of Juan Pena
March 08, 2017
new car it was a great experience buying a new car from ron carter, I would have like to understand the deal that was made on my behalf and or received copies it was a great experience buying a new car from ron carter, I would have like to understand the deal that was made on my behalf and or received copies of the new deal but over all it was a great deal and I am very happy with my new car. More
March 03, 2017
NIghtmare for senior on fixed income. Sad, sad, sad. Final price should be shown and explained instead of focusing on monthly payment and adding on extra months to get payment down. Peopl Sad, sad, sad. Final price should be shown and explained instead of focusing on monthly payment and adding on extra months to get payment down. People get stressed when purchasing vehicles. Vehicles should be offered that the person can afford .(used, or less expensive). I mentioned this in the beginning but seemed a new vehicle was focused on. A 2016 would have been fine or a demonstrator. I signed something not really explained ( my fault). I know everyone must make a living and have families but this deal seems totally off to me. More
Other Employees Tagged: zzLupe zzPena, Don't know finance persons names.Really don't want to get anyone in trouble.
March 02, 2017
Great experience Juan was great to work with and had everything to go for us when we got there. We love our new car and would recommend anyone to go see him. Thank y Juan was great to work with and had everything to go for us when we got there. We love our new car and would recommend anyone to go see him. Thank you. More
March 01, 2017
12:40 pm . The services provided by the greeting staff, your Salesman, Juan Pena and your Finance Manager, John Hewitt were nothing but the best. I would rec . The services provided by the greeting staff, your Salesman, Juan Pena and your Finance Manager, John Hewitt were nothing but the best. I would recommend Ron Carter Cadillac, Hyundai, Saab dealership to anyone of my relatives or friends. There were some the kindest and most helpful of any dealership that I have dealt with. Thank you again for all. Great automobile. More
Other Employees Tagged: John Hewitt
February 28, 2017
Great place to buy a car Enjoyed working with the dealership. The salesperson is easy to work with. The finance person is excellent and explained to me my options. Will defini Enjoyed working with the dealership. The salesperson is easy to work with. The finance person is excellent and explained to me my options. Will definitely come back. More
February 24, 2017
Great place to buy any auto Nice friendly place... Would recommend others and family to buy here... Good prices, nice cars and trucks and very friendly employees that work here.. Nice friendly place... Would recommend others and family to buy here... Good prices, nice cars and trucks and very friendly employees that work here... Everyone always ask if I've been helped or ask if I needed anything... More
February 09, 2017
Genesis G80 Trade in of two used cars and the purchase of a Genesis G80. The entire process was completed professionally and my new car is exactly as anticipat Trade in of two used cars and the purchase of a Genesis G80. The entire process was completed professionally and my new car is exactly as anticipated. More
Other Employees Tagged: zzJames zzTeng
November 17, 2016
Good customer service. I don't know the person name that worked with me however he did a good job selling me the car and I would recommend him to anyone getting a new car. I don't know the person name that worked with me however he did a good job selling me the car and I would recommend him to anyone getting a new car. More
Other Employees Tagged: zzAlexis zzCamarillo, zzJulian zzCarrillo, zzJoe zzGalvez, zzAlex zzGarcia, zzEric zzRodriguez, zzJohn zzRuss, zzJR zzVillanueva
October 14, 2016
Review Second time buying a car from Ron Carter and the service was amazing! I enjoyed every step of the process and recommend Juan and Lupe to anyone Second time buying a car from Ron Carter and the service was amazing! I enjoyed every step of the process and recommend Juan and Lupe to anyone More
Other Employees Tagged: zzLupe zzPena, Na
October 12, 2016
Excellent customer service I want to thank ron carter hyundai and juan pena in sales that helped me purchase my vehicle and exelent customer service i will refer friends and fam I want to thank ron carter hyundai and juan pena in sales that helped me purchase my vehicle and exelent customer service i will refer friends and family to ron carter hyundai and juan pena in sales thanks More