Juan R. Cruz | Page 35

Sport Mazda responded

William, I am so glad to hear that you received a great buying experience at my dealership. I am proud of the way that the entire Sport Mazda staff always works hard to make sure our customers are treated with the respect they deserve. I want to thank you for the kind review and especially for recommending Sport Mazda to others. We will always appreciate you and look forward to seeing you often. Welcome to our Sport Mazda family and we wish you so many enjoyable and safe miles in your new Mazda. I am sure that Israel Camareno and Juan Cruz, your sales team, will be so glad to read your review and to know that they made a difference for you. On behalf of the entire Sport Mazda staff, I would like to wish you and yours and very Happy Holiday Season. JAY MEALEY, OWNER

Sport Mazda responded

Princess, Buying your first car is always a great time and made even better if it a beautiful experience like you had. I must tell you that it is exciting for a salesperson to know it is a first time buy, and that Valentina was just as excited as you were. Thank you for letting Sport Mazda have the honor of providing your first Mazda. May it just be the start of a wonderful relationship with Mazda and with Sport Mazda. I welcome you to our family and wish you so many, many miles of safe and fun Mazda driving in your new car. Please have a wonderful Thanksgiving Holiday with family and friends and your new Mazda. I am so glad that you are our customer. Jay Mealey, Owner

Sport Mazda responded

I am sure that Alex Stinvil, your salesman, is happy to read your review. Our car buying experience, which we are very proud of, is meant for all of our valuable customers. I am grateful that Alex did everything he could to make sure your visit was both enjoyable and successful, and, of course, painless. Thank you for being such a wonderful customer and one we truly value. I want to thank you especially for recommending Sport Mazda, my dealership, to others. It means a great deal to us and it because of customer like yourself that we have been named the Dealerrater National Mazda Dealer of the Year for the last three years. On behalf of the entire Sport Mazda staff, let me wish you and yours a very Happy Holiday Season. JAY MEALEY, OWNER

Sport Mazda responded

Jorell is one of our newer sales team members but he is quickly making a difference for our customers. I am grateful that he has so quickly embraced our customer-friendly and that shows in the wonderful job he did for you. It is hard not to be so proud of the great staff at Sport Mazda who care so much for insuring their customers receive their very best, each and every day. He and I both appreciate the many kind comments you made in your much appreciated review. I want to welcome you to the Sport Mazda Family and tell you that we are so proud to have you as our valued customer. I wish you many, many miles of safe, happy and fun driving in your new Mazda. Don't forget that we will always be available to assist you during your entire ownership experience. Thank you, JAY MEALEY, OWNER

Sport Mazda responded

Jodie, We are all appreciative of the many kind comments you had for Reggie Jorge and the rest of the team that made your visit so pleasant. I am grateful that Reggie made sure your needs were met and that your purchase went so well. I am very happy to have you as a member of the Sport Mazda family and we will always be here to assist you. JAY MEALEY, OWNER

Sport Mazda responded

Tammy and Mark, Your thank you for Earnest Evans and the service he provided during your recent visit. Earnest is a gentleman and treats everyone like a friend, yet he is also a professional with a great deal of experience and knowledge assisting customers like yourself and helping them get WHAT THEY WANT. I want to thank you on his behalf. It is very nice to have you both as our valuable customers, and we welcome both you and your family to our SPORT MAZDA FAMILY. I am sure you will enjoy your new Mazda CX-5 and all the features that have been added to make it even more enjoyable, every time you get behind the wheel. I wish you many miles of safe, happy, and fun Mazda driving. Our team will always be here to assist you when you need us. May your entire ownership experience be wonderful also. JAY MEALEY, OWNER

Sport Mazda responded

I understand when you voice your frustration with having dealerships not taking your needs seriously. You would think that they did not make their business one of selling cars. I am so glad that you found a difference here at Sport Mazda. Our Sport Mazda Car Buying Experience is designed to Listen to the Customer and to do everything we can To Get Them What THEY Want. That also means that your desire to rush is our desire to rush. I am grateful that Jacob Barone realized your need and make sure it was his job to get it done. I am also grateful to have you as our customer and welcome you to our Sport Mazda Family. Your new Mazda will bring you many enjoyable drives and I wish that each and every one is safe, happy and fun. We appreciate you. JAY MEALEY, OWNER

Sport Mazda responded

I am so happy that you made the decision to stay and, with the help of Alexander Falcon, found the Mazda that was just right for you. On behalf of our entire staff, we welcome you and yours to the Sport Mazda family. Our wish for many, many miles of safe, happy and fun Mazda driving goes with you and your new Mazda CX-5. I am grateful to Victor, Juan and Alexander for making your visit a success. Thank you again for being our valued customers. JAY MEALEY, OWNER

Sport Mazda responded

You certainly made a great choice. I can tell by the photo that you will be very happy in your beautiful new Mazda. I want to thank you so much for choosing Sport Mazda and for the nice words you had to say about the dealership and your salesman, Alexander Falcon. Both Alexander and I would like to welcome you to the Sport Mazda Family. Our entire staff will always be available to assist you throughout your ownership experience. May you enjoy miles and miles of safe, happy, and fun Mazda driving. Thank you so much for being our valuable customer and for letting others know of your experience here. JAY MEALEY, OWNER

Sport Mazda responded

Sport Mazda made the conversion to Digital Dealership more than 8 years ago. Our entire staff is trained to work with out-of-state and on-line buyers with the same professionalism as if they were in the dealership. I am glad to hear that Marilyn Santos made the entire transaction so smooth and enjoyable for you. Thank you so much for your kind review and for letting others know about your experience with Sport Mazda. I am grateful to have you as a valued customer and we thank you so much for choosing this dealership. Please enjoy your purchase. JAY MEALEY, OWNER