Juan Rojo | Page 2

They purchased a vehicle from me. They were professional and courteous throughout the process. I would recommend selling a vehicle to them. They were professional and courteous throughout the process. I would recommend selling a vehicle to them. More

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This was such an awesome experience. I got a great deal, and I was in and out of there in less than two hours. I would definitely recommend visiting Juan and Ian when you buy your next c I got a great deal, and I was in and out of there in less than two hours. I would definitely recommend visiting Juan and Ian when you buy your next car! More

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Juan, Emily and Ian made buying a car a delightful experience for me! AutoStar Sylva was recommended by a friend, and I'm happy to recommend in return. experience for me! AutoStar Sylva was recommended by a friend, and I'm happy to recommend in return. More

by TINAKRISTINA Verified Customer Verified Customer

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Thank you Ian and Juan for helping us. You guys were great to work with and went the extra mile with the financing options friends and family.. I will recommend you to all our You guys were great to work with and went the extra mile with the financing options friends and family.. I will recommend you to all our More

by KDTFLOWERS Verified Customer Verified Customer

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Juan Rojo, the sales rep, and Ian Manning, the manager, did a great job of answering my questions and walking me through the process of purchasing my vehicle. Both were very pleasant and professional. I wo did a great job of answering my questions and walking me through the process of purchasing my vehicle. Both were very pleasant and professional. I would definitely recommend this dealership to others based on my experience. More

by K.RED Verified Customer Verified Customer

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I live 3 hours away from Autostar and found my car online. My first contact with Autostar was with Austin in Internet Services. He was extremely helpful and put me in touch with Juan, who drove the ca online. My first contact with Autostar was with Austin in Internet Services. He was extremely helpful and put me in touch with Juan, who drove the car, took pictures and shared his impressions with me. After Juan's assurance that the car was in good shape, Ian gave me a ballpark estimate on my car's trade in value. I drove down and purchased the car in just a few hours. Everything was straight forward. There was no sales pressure and they gave me plenty of time to be sure I was comfortable with my purchase. I highly recommend Autostar of Sylva. (Due to a mix-up, I also stopped at Autostar of Waynesville where I was treated very disrespectfully. At Sylva, I was treated very respectfully.) More

by AHILTING Verified Customer Verified Customer

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Absolutely Outstanding! Extremely professional and courteous. Great facility, we'll organized. Overall wonderful buying experience@ Thanks! Extremely professional and courteous. Great facility, we'll organized. Overall wonderful buying experience@ Thanks! More

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Very fast and easy service, they worked with us in any way they're able. way they're able. More

by SACRATUS84 Verified Customer Verified Customer

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Juan Rojo was awesome got me the car I wanted for a great price and a friendly bunch. I would recommend them for sure price and a friendly bunch. I would recommend them for sure More

by BSTANLEYNC Verified Customer Verified Customer

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Staff was very helpful & informative. I would certainly recommend the dealership to others. Two issues I have… 1) the owners manual was NOT in the car or glove compartment, although I would certainly recommend the dealership to others. Two issues I have… 1) the owners manual was NOT in the car or glove compartment, although I was told it was in the car, when Juan gestured that it was in the glove compartment, but it’s not in vehicle! 2) The right side mirror on the vehicle is hazy, so it needs to be corrected or replaced! I tried to wipe it, but the haze remains!! Very dangerous situation when I was driving home! 3) I am returning to the dealership as they are going to fix the haze & fogginess in the Right headlight. 4) Ian is giving me the second key fob for the vehicle as at time of purchase I only received 1 key fob. When the above items are handled as promised I will be totally satisfied. Thank you. More

by dearest1231 Verified Customer Verified Customer

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