Juan Villegas

Fette Infiniti delivers an exceptional car-buying and service experience. From the moment I walked in, the staff was welcoming, professional, and genuinely focused on helping me find the right fit. The e service experience. From the moment I walked in, the staff was welcoming, professional, and genuinely focused on helping me find the right fit. The entire process was smooth, transparent, and pressure-free. The team really knows their Infiniti models and took the time to explain everything clearly. The service department is just as impressive,fast, efficient, and always making sure my vehicle is taken care of the right way. Overall, Fette Infiniti has earned my trust. If you’re looking for top-tier customer service, knowledgeable staff, and a dealership that truly values its customers, this is the place to go. Highly recommend! More

by l.cherisier Verified Customer Verified Customer

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Would give 0 stars if i could. Dishonest and unprofessional sales, management and service people. I bought a used volvo in may of this year and have had an issue with the brakes si Dishonest and unprofessional sales, management and service people. I bought a used volvo in may of this year and have had an issue with the brakes since the day i bought it. Devon from sales assured me the brakes had been checked and serviced when i asked about it during the test drive, and that it was just moisture spots on the rotors from the car sitting on the lot. I took the car back to the dealer in October for a free oil change through their maintenance program and was initially told that my left rear pad was at 2 mm and would need to be replaced for $550. After explaining the sales experience the service rep i was dealing with said they would ask the manager about fixing it at a significant discount since the car had less than 10,000 miles put on it since it’s purchase. The service manager came back and said that a trainee had done the inspection, and my brake pad was actually at 7 mm, so i declined the service (at his recommendation) and was sent on my way. Today (mid-November) i brought my car to a mechanic in my area and he informed me i had no right rear brake pad remaining and now i am paying out of pocket for an issue that should never have happened in the first place, especially within 6 months of buying the car. Do not do business here under any circumstances. More

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The best staff at Fette Infiniti secured us a great deal while trading in my old car. Quick and efficient, I will definitely come back for my next car. while trading in my old car. Quick and efficient, I will definitely come back for my next car. More

by christianquito1 Verified Customer Verified Customer

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Dennis Lutz and Juan turned what we expected to be a stressful process into an experience that felt effortless, honest, and even exciting. Dennis guided us with patience, explained every option in detai stressful process into an experience that felt effortless, honest, and even exciting. Dennis guided us with patience, explained every option in detail, and treated us like family. We never felt rushed or pressured. Thanks to their genuine care, we left with our first family car feeling confident, cared for, and grateful. Not only do I highly recommend Fette Infiniti, but I also recommend requesting Dennis Lutz for his experience, professionalism, and genuine care. Thank you so much for everything! More

by BALLENVA9586 Verified Customer Verified Customer

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BUYERS BEWARE I purchased a certified pre-owned vehicle with NO accidents reported clean title and clean reports even on carfax and it turn out the car was in a collision before. Not only are they marking with NO accidents reported clean title and clean reports even on carfax and it turn out the car was in a collision before. Not only are they marking up the price, they are doing it on a car that was clearly not inspected properly and has clearly been in a car accident and repaired but they're selling it as a certified pre-owned vehicle with NO accidents reported. I can't drive the vehicle because it needs to be calibrated but the windshield is a aftermarket windshield so it won't let car be calibrated. So now I just have a vehicle I can't drive SCAMMERS More

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Super nice to you while you’re shopping for a car, but the second the paperwork is signed they will give you the run-around for as long as possible so any issues fall outside of the 3 month warranty and y the second the paperwork is signed they will give you the run-around for as long as possible so any issues fall outside of the 3 month warranty and you pay out of pocket. A $350 was broken when i bought the car and it has taken over a month of phone calls, requesting service appointments, and finally showing up in person to be told the part has even been ordered when i made the dealer (salesman Deven and manager Juan) aware the day after purchasing the car what i had found to be broken upon driving it home. Juan tried to be helpful and fix it himself but he clearly did not know what he was doing and the problem has only gotten worse. More

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Everyone was very pleasant to deal with. I would definitely recommend the Fette dealership. Dennis was very caring and helpful with my purchase. Thank you, Dennis. I would definitely recommend the Fette dealership. Dennis was very caring and helpful with my purchase. Thank you, Dennis. More

by EHARTMAN2041 Verified Customer Verified Customer

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My third lease with Fette Infiniti. It was a smooth process from start to finish, and I love my new car! It was a smooth process from start to finish, and I love my new car! More

by mnboz Verified Customer Verified Customer

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They were both so helpful and made the process very fast and simple which I appreciated and simple which I appreciated More

by matias.m Verified Customer Verified Customer

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Very professional and were knowledgeable of the vehicle and all paperwork and issues concerning the vehicle! and all paperwork and issues concerning the vehicle! More

by JOSEPH.R.GALLO Verified Customer Verified Customer

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