Jud White | Page 17
Service Advisor
Courtesy Volvo of Scottsdale
4001 N 89th St
Scottsdale, AZ 85251
I grew up in San Diego, CA and moved to Phoenix, AZ in 1990. I have been with Volvo for 17 years because I love the product. When away from work I umpire baseball, and golf. When not doing that I love to spend time with my grand baby who is my angel in my life. I have the most amazing wife and 4 great kids. My favorite thing about Volvo's is that they are the safest car in the world. The best thing about working for Courtesy is they are family-owned and love their employees as family. My all-time favorite car is a Volvo C30. The goal I have for my customers is for them to walk away feeling satisfied and safe in their vehicles.
Read moreDealership Experience
8 yrs, 10 mos
Industry Experience
35 yrs, 11 mos
Languages Spoken
English
246 Reviews
Write a Review246 Reviews of Jud White
April 13, 2019
Helpful, friendly, timely Explained what and why items needed to be done; listened to issues I raised and then explained how they would be addressed. Appreciated the friendline Explained what and why items needed to be done; listened to issues I raised and then explained how they would be addressed. Appreciated the friendliness of the team More
April 12, 2019
Amazing experience & love my car I had been thinking of getting the nee XC40. By far one of the best car buying experiences I have ever had. When you walk into Courtney Volvo, you are I had been thinking of getting the nee XC40. By far one of the best car buying experiences I have ever had. When you walk into Courtney Volvo, you are treated respectfully and not as just another sale. I was in and out in no time. Didn't have to worry about the back and forth of the price, very straight forward and transparent. I would highly recommend this dealership to anyone. Glad I worked with this dealership. More
Other Employees Tagged: Mike Cerreta, Christopher Dee, Cory Fair, Jacob Kannada
April 10, 2019
Jud service 25,000 mile Fast, professional, and personable service. Felt well taken care of. Would recommend to anyone. BTW the word counter will not let me finish this! Anno Fast, professional, and personable service. Felt well taken care of. Would recommend to anyone. BTW the word counter will not let me finish this! Annoying More
Other Employees Tagged: Maybe Brandon? Very nice young man
April 02, 2019
Service visit Easy to make an appointment. They took my car right in. Text application used for keeping me informed of status. Explained what they found and made re Easy to make an appointment. They took my car right in. Text application used for keeping me informed of status. Explained what they found and made recommendations if additional items needed. Very courteous and professional. More
March 31, 2019
Great service Had gone to Gilbert Volvo for a problem with my car, and not only did they not fix it, they made it worse. Scottsdale Volvo recognized the problem and Had gone to Gilbert Volvo for a problem with my car, and not only did they not fix it, they made it worse. Scottsdale Volvo recognized the problem and fixed it and thoroughly explained what the problem was. Also got an extended warranty through Scottsdale Volvo after comparing plans and prices. so much better service and fair pricing at Scottsdale Volvo. Would highly recommend! More
Other Employees Tagged: Misty Gunter
March 28, 2019
AC not working Courtesy Volvo is my go to for a service on my XC 70. Recently the air conditioner stopped blowing cold. I brought it in. They quickly diagnose the is Courtesy Volvo is my go to for a service on my XC 70. Recently the air conditioner stopped blowing cold. I brought it in. They quickly diagnose the issue ordered the part and had me up and running the next day. In the meanwhile I had a terrific beautiful loaner car. J courtesy Volvo is my go to for a service on my XC 70. Recently the air-conditioner stopped blowing cold. I brought it in. They quickly diagnosed the issue ordered the part and had me up and running the next day. In the meanwhile I had a terrific beautiful loaner car. Jud kept me well updated on status. They take great care of their customers and you always know what to expect. More
March 28, 2019
Courtesy Volvo Service department is top notch. I took my Volvo S60 T5 for an oil change and a maintenance check up. Everyone in the service department is very helpful and extremely courteous. I wa I took my Volvo S60 T5 for an oil change and a maintenance check up. Everyone in the service department is very helpful and extremely courteous. I was assigned to Jud who took care of everything; Vince did the test drive to properly address my concerns and answer all my questions. Nice to be greeted with a smile and to deal with people who don't waste our time. The service area is well maintained and the staff and mechanics know and love their Volvos! I recommend Courtesy Volvo of Scottsdale Service department very highly, and I would even take my other vehicle to these guys!!! More
Other Employees Tagged: Deborah Thornhill, Vince Sr , Jesse Llanez, Daniel Morgan, Brock Roulier
March 18, 2019
Oil change Quick and easy, I liked the automated text messaging service and ease of drop off. The shop is always clean and appears to be organized. Quick and easy, I liked the automated text messaging service and ease of drop off. The shop is always clean and appears to be organized. More
March 14, 2019
Oil change Service department was very fast and courteous but the service advisors need to smile more and be a little more friendly Great place to wait and get Service department was very fast and courteous but the service advisors need to smile more and be a little more friendly Great place to wait and get work done More
Other Employees Tagged: Armand Slason, Dennis some thing and Armando
March 13, 2019
Overpaid for Everything and My Car Broke Every time my car had some issue, I brought it in. I ended up spending thousands of dollars for service with you guys over four years and my car still Every time my car had some issue, I brought it in. I ended up spending thousands of dollars for service with you guys over four years and my car still broke. Ultimately, I had to pay $700 for a repair that you did and then you told me after that I have to pay $6,600 to fix the next problem you encountered.. Car is probably worth $5,000-6,000.. So basically I paid $700 just to know that I will never fix the car.. Lost $700 and a car worth about $5,000-6,000. And of that $700, $500 was for labor!! So I think it is very unethical to charge a customer $500 for work that didn't solve the problem. I can understand paying for the parts that you replaced. I will definitely not recommend a place that treats their loyal customers like this. More
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