Jud White | Page 20

FANTASTIC!!! Jud White is the best!!! Bought car with 7K miles. Now have over 244K miles. Jud White has been my service manager for all these miles. Credit to Jud and his expertise, custo Bought car with 7K miles. Now have over 244K miles. Jud White has been my service manager for all these miles. Credit to Jud and his expertise, customer care and advise for keeping my S80 running. If I make 300K it is all credit to Jud!!! More

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Listening to your Needs I enjoy going to have my Volvo C70 serviced at this dealership because they are very professional and most of all they listen to your need when I brin I enjoy going to have my Volvo C70 serviced at this dealership because they are very professional and most of all they listen to your need when I bring my car in. I have followed Judd since I purchased my car because he gives me great service and does everything he can to see that I am satisfied. More

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Great seevice Jud was very helpful. He diagnosed and fixed my S40 air conditioner quickly and was great to work with. He also fixed parts on my car when first purch Jud was very helpful. He diagnosed and fixed my S40 air conditioner quickly and was great to work with. He also fixed parts on my car when first purchased. Definitely going back to Jud. More

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Best Dealer Purchasing a new car with Steve P. and Cory F. was the best and easiest experience I have ever had. Jud and Brian are a pleasure to work with as well Purchasing a new car with Steve P. and Cory F. was the best and easiest experience I have ever had. Jud and Brian are a pleasure to work with as well. They are upfront, honest and fair, and I highly recommend them. Don't waste your time at any other dealership! More

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Excellent service Jud White and Brian Lawrence are excellent. Great looking place to wait for your vehicle, which was finished on time as promised. Car got a nice bath Jud White and Brian Lawrence are excellent. Great looking place to wait for your vehicle, which was finished on time as promised. Car got a nice bath and looked great. More

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The best in the west! Jud White always takes great care of me....Brian is awesome too! Loved the care I got from sales and from the the new finance employee Drew! Thanks lo Jud White always takes great care of me....Brian is awesome too! Loved the care I got from sales and from the the new finance employee Drew! Thanks loving my new XC60! More

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Excellent Customer Service I brought my Volvo in for it's 30,000 mile service. The customer service was impeccable. I mistakenly made the appointment at one of the other Volvo I brought my Volvo in for it's 30,000 mile service. The customer service was impeccable. I mistakenly made the appointment at one of the other Volvo dealerships. They managed to get me in for service. Jud my service rep noticed the car did not quick start as it should and had the battery tested. Sure enough it probably would not have last much longer and I probably would have gotten stuck somewhere with a dead battery. He had it replaced under the warranty. My car was also delivered as promised. Armand the service manger came out and introduced himself and let me know if I ever have any questions or concerns he is also available.I will be returning and when it's time for my next Volvo I will be shopping at Courtesy Volvo. More

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Professional Excellence To the entire team that worked with me when I purchased my used vehicle I thank you . The vehicle I purchased , I purchased it as is . I did not have To the entire team that worked with me when I purchased my used vehicle I thank you . The vehicle I purchased , I purchased it as is . I did not have the funds to put extended warranty on it . 2 months after I purchased it , I started to having problems with it over heating , I was truly upset because the most important thing to me was having a dependable vehicle . I emailed the service mgr , Armand and expressed my feelings about the issue . He contacted me back right away and discussed the issue with me . Although I purchased it as is , he said I purchased it from them that they would take a look at it and see what they could do . Bottom line : They treated me with respect , showed human compassion, and went up and beyond to take care if the problem , I will be forever grateful to them all, Armand a special thank you for going out of your way to ensure my vehicle was fixed . I would recommend both sales and service dept . Again Thank You More

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Excellent and thorough. Excellent and thorough service. Very comfortable waiting area. Jud White is an outstanding service expert and is very articulate and friendly when d Excellent and thorough service. Very comfortable waiting area. Jud White is an outstanding service expert and is very articulate and friendly when discussing service needs and concerns. More

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Service Department - Exceptional Experience I recently experienced a challenging problem with my car. This is a very nice vehicle that I purchased from this dealership. As it should, the story I recently experienced a challenging problem with my car. This is a very nice vehicle that I purchased from this dealership. As it should, the story ends with my car in good working order. More importantly, it ends with me happy. Armand, Jud, and Vince Sr. transitioned me from being genuinely disgruntled into a happy customer who feels well-treated in addition to the having a pleasing outcome. This was no small feat and is why I'm taking the time to submit a review. The reality is that "I" was probably at least as challenging for the service department as was my car. I primarily interacted with Armand. He was respectful throughout the process, not only to me, but also to my wife. Listening to my concerns, not always with me in the best mood, Armand took as much time as needed while I voiced my concerns, never cutting me short. It was clear that was not only listening, but also following-up. He was rock solid under fire. He also took the time at each appropriate interval to personally call and update me. Of course, most customers do not and should not need this sort of coddling. Clearly, Armand knew that, this time, I needed the extra attention. His willingness to "go the extra mile" made all the difference to me. Jud and Vince Sr. were enmeshed in the process, clearly playing significant roles in the process and, among other things, made it possible to actually get Vince Sr. into the car with me, on my schedule, to evaluate the car and validate my concern. They knew I needed the attention and made it happen. If I were in the auto industry, I'd find a way to make sure these guys work for me. Good work, you saved my day. More

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