Dealer Reviews
Cars for Sale
Dealer Log In
Jude Forte
Jude Forte | Page 19
Certified Assistant Service Director
Treasure Coast Lexus
5121 S US Highway 1
Ft Pierce, FL 34982
206 Reviews
I am a Mom! I have 3 beautiful adult-children and 4 wonderful grandchildren. My hobbies are to spend as much time with them as possible. I love our family Sunday dinners. And I love the fact that the "family" may not be blood but family none the less. I love the career in which I chose. Being a service director for Lexus is, without a doubt, the best career change I have made. Treasure Coast Lexus allows me to treat my guests as if YOU were a guest in my own home. I enjoy take care of people!
Read moreDealership Experience
2 yrs, 9 mos
Industry Experience
18 yrs, 4 mos
Specialties & Trainings
ASE CERTIFIED
206 Reviews
Write a Review
206 Reviews of Jude Forte
March 10, 2024
As always impressed with the customer care and service. Had the car towed there and was taken care of and picked up the next day. Had the car towed there and was taken care of and picked up the next day. More
by FRANKCARDARELLI
Verified CustomerOther Employees Tagged: Kathy Register, Linda McCullough
March 08, 2024
Paying over $500 for a replacement battery just doesn’t sit right with me. That’s why I avoid taking my car to a Lexus dealership. I don’t have any facts to back up my feelings. sit right with me. That’s why I avoid taking my car to a Lexus dealership. I don’t have any facts to back up my feelings. More
by LAMARJNSN
March 02, 2024
Great service department. Sales suffers from managements desire to play price games with long time customers. Sales professionals are great but management lost a sale to m Sales suffers from managements desire to play price games with long time customers. Sales professionals are great but management lost a sale to me when they wanted $10,000 for the exact same car I was able to buy at another dealer. Then they reduced the price and sold it to someone else. Hmm. More
by CHUCK82
Other Employees Tagged: Kelleigh Congdon, Josue Trochez Galindo
February 26, 2024
Took my NX450h+ in for its 1 year of ownership scheduled maintenance. Dealership and its employees are top notch. All work was meticulously performed, I could not be happier. maintenance. Dealership and its employees are top notch. All work was meticulously performed, I could not be happier. More
by FLASH18
Other Employees Tagged: Gustavo Ramos
February 24, 2024
I was traveling and had a problem with my 2023 navigation system. Jude Forte was my service advisor. She was very responsive and helpful with my problems. I waited for a while but was told that the softwar system. Jude Forte was my service advisor. She was very responsive and helpful with my problems. I waited for a while but was told that the software update was going to take a long time. Jude provided me with a loaner car. The next day she texted me to let me know that my car was ready. Outstanding customer service.. I feel that Jude went above and beyond to ensure that everything was taken care of. She is an ASSET to the dealership. More
by Frankb10
February 08, 2024
I'm a little disappointed. The service writer, Jude, did a phenomenal job wanting to help me. Unfortunately she hasn't ever seen the customization settings I requested, so ther The service writer, Jude, did a phenomenal job wanting to help me. Unfortunately she hasn't ever seen the customization settings I requested, so therefore did not have the familiarity with the feature I wanted to have changed by the technician. Additionally - she was unfamiliar with the new vehicle one time customization offered by any new Lexus. The technician did not make an attempt to confirm the change I was requesting, so, it was changed to something I definitely do not want, because no one at the dealership is familiar with this item. I'm just a car guy, and I know what I want. Unfortunately I will have to change this setting with my laptop and some trickery, unless Lexus wants to change it for me. I wish they knew exactly what I was after and had the experience of doing this change for others. My navigation changeover from day to night and night to day is set to make the screen stay in daytime mode even when it is very dark outside. This is obviously not ideal. The eye strain is frustrating and I have to go in and manually select the infotainment system to night mode. I hope this can be addressed, because it's a point of frustration with my Ultra Luxury Lexus. More
by AngryPilot
February 04, 2024
I had a rare experience with a new vehicle with less than 100 miles. I am totally unsatisfied, actually baffled, with the explanation about what caused my issue. Although the staff was responsive and helpf 100 miles. I am totally unsatisfied, actually baffled, with the explanation about what caused my issue. Although the staff was responsive and helpful, I have serious questions about what happened and why. I have a call scheduled for tomorrow morning which may help me understand. So, my mediocre rating is based on the situation, not the service team, at least to this point. An unrelated issue. I was never informed about the requirement for my new RX350 to use premium fuel. It was only because a friend mentioned it to me that I became aware. it was on some page well into the owner's manual but I believe the sales or delivery team should have made me aware of that requirement. More
by kenwaskom
Other Employees Tagged: Scott McElveen
