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Judy Deems

Overview Reviews (375) Inventory (263)

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Judy Deems

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.7

375 Reviews

Overview Reviews (375) Inventory (263)

4.7

375 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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375 Reviews of Judy Deems

October 31, 2026

Dealership Rating

Employee Rating

Good service. I like DCH wappingers falls Toyata. Everybody is friendly Thanks I really appreciate I like DCH wappingers falls Toyata. Everybody is friendly Thanks I really appreciate More

by Mahbub Alam

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

Oct 31, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback. We're glad you received good service and found everyone friendly and welcoming. We appreciate your support and are happy you enjoy visiting DCH Wappingers Falls Toyota.

October 30, 2026

Dealership Rating

Employee Rating

Excellent customer service! Repairs were performed in a timely fashion and Judy was a pleasure to work with. Repairs were performed in a timely fashion and Judy was a pleasure to work with. More

by rosannec55

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

Oct 30, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We’re glad Judy provided excellent customer service and made your visit a pleasant one. DCH Wappingers Falls Toyota appreciates your support and is happy your repairs were completed in a timely manner.

October 30, 2026

Dealership Rating

Employee Rating

Excellent customer service! Repairs were performed in a timely fashion and Judy was a pleasure to work with. Repairs were performed in a timely fashion and Judy was a pleasure to work with. More

by rosannec55

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

October 28, 2026

Dealership Rating

Employee Rating

Waited 6. 5 hours to have a tonneau cover installed and then had to fix it 5 hours to have a tonneau cover installed and then had to fix it More

by SEANLUCY63

Verified Customer

Recommend Dealer

Other Employees Tagged: Judy Deems

Oct 28, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

October 27, 2026

Dealership Rating

Employee Rating

Very helpful employees from sales to services. You really want me to say 8 or more words so here they are. You really want me to say 8 or more words so here they are. More

by Martin H

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

Oct 27, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're happy to hear that you had a positive experience with our sales and service departments. We appreciate your support and thank you for choosing DCH Wappingers Falls Toyota!

October 27, 2026

Dealership Rating

Employee Rating

Did the right thing when having to fix a factory defect. They were accommodating and provided transportation. They were accommodating and provided transportation. More

by csoperfly0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

Oct 27, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad we could help resolve the issue and provide transportation to make the process more convenient. We appreciate your understanding and thank you for choosing DCH Wappingers Falls Toyota!

October 24, 2026

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Employee Rating

I had new front brakes installed and 4 new tires. I was informed of an issue that needed to be addressed and was scheduled for that repair the following day. I was informed of an issue that needed to be addressed and was scheduled for that repair the following day. More

by rosannec55

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

Oct 24, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback and recommendation! We’re glad Judy, Daryl, and our service team made your experience positive and kept you informed throughout the process. We truly appreciate your trust and continued loyalty to DCH Wappingers Falls Toyota!

Oct 24, 2026 -

rosannec55 responded

Judy, the technician that did the repairs and Daryl all were instrumental in making this experience a positive one. I highly recommend DCH Wappinger Falls Toyota and trust them with my cars service each and every time!

October 23, 2026

Dealership Rating

Employee Rating

Lauren was very accommodating in setting up our appointment and following it through. Her care and concern for the customer was exceptional. appointment and following it through. Her care and concern for the customer was exceptional. More

by SSHUCHAT1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lauren Fusaro

Oct 24, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re delighted to hear Lauren provided exceptional care and made the appointment process smooth and accommodating. We appreciate your feedback and thank you for choosing DCH Wappingers Falls Toyota!

October 23, 2026

Dealership Rating

Employee Rating

Very professional staff and and labor and parts are competitive. Never had a problem with dearlership competitive. Never had a problem with dearlership More

by EDBARRACK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 23, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your continued trust in DCH Wappingers Falls Toyota! We’re glad you’ve had positive experiences with our professional team and competitive service pricing. We truly appreciate your loyalty and look forward to serving you again!

October 22, 2026

Dealership Rating

Employee Rating

I was taking care of very quickly. My car was diagnosed. I like the video. Judy was very professional and informative. I will definitely come back until others of my good experience. My car was diagnosed. I like the video. Judy was very professional and informative. I will definitely come back until others of my good experience. More

by DEIRDRE.COCCHIA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

Oct 22, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for choosing DCH Wappingers Falls Toyota! We’re glad Judy provided professional, informative service and that you appreciated the diagnostic video. We appreciate your recommendation and look forward to seeing you again!

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