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Judy Deems
Judy Deems at DCH Wappingers Falls Toyota

Judy Deems

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.8
330 Reviews
4.8

330 Reviews

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330 Reviews of Judy Deems

August 01, 2026

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Judy was so helpful and even got me on my way earlier than expected and car is running great. More

by Crotherscoldspring
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

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Aug 02, 2026

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We're glad Judy was so helpful, got you back on the road ahead of schedule, and made sure your car was running great. We appreciate your business and look forward to your next visit!

July 31, 2026

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The dealership was very affected efficient and professional. Judy was amazing. I would recommend this dealership and especially Judy. More

by perrymedina
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

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Jul 31, 2026

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review! We're delighted to hear you had an efficient and professional experience. We'll be sure to share your kind words with Judy. We truly appreciate your recommendation and look forward to seeing you again!

July 31, 2026

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Great service. Julie is wonderful. Recommend any person who need service in there vehicule go and see judie. More

by japadilla2016
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

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Jul 31, 2026

DCH Wappingers Falls Toyota responded

Thank you for your kind review! We're so glad to hear Julie provided you with wonderful service. We truly appreciate your recommendation and look forward to helping you with all your future vehicle service needs.

July 30, 2026

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The estimated time for my recall repair was spot on. The waiting room was comfortable and clean. More

by ZIMETAMA
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Recommend Dealer
Yes
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Jul 30, 2026

DCH Wappingers Falls Toyota responded

Thank you for your 5-star review! We're delighted to hear the recall repair was completed within the estimated timeframe and that you found our waiting area clean and comfortable. We appreciate your feedback and look forward to seeing you again!

July 29, 2026

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She's amazing She's resolving all my problems so professionally She's so attentive also she's trying to help and everything More

by CRYZMAR97
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

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Jul 30, 2026

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad to hear that Judy was attentive, professional, and able to help resolve your concerns. We'll be sure to share your feedback with her. We truly appreciate your support!

July 25, 2026

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Judy was amazing…so helpful! I was informed with phone calls and texts through the entire process of my car getting fixed. She also saved me a lot of money with helping out with More

by Krobinson73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 25, 2026

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience! We're thrilled to hear Judy provided such helpful service, kept you informed throughout the repair process, and went the extra mile to help with a loaner vehicle. We'll be sure to share your kind words with her. We truly appreciate your support and look forward to helping again with any future needs.

July 25, 2026

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I had a problem with my new 4 runner and I was told I needed to reschedule and there wasn't a car to give me. As far as I'm concerned the customer service sucks More

by Gallerysalon4
Recommend Dealer
No

Other Employees Tagged: Judy Deems

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Jul 25, 2026

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

July 24, 2026

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No problems at all. 5pm appointment and was done by 7pm. I will return when service is needed More

by MARYANNC21WOLFF
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

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Jul 25, 2026

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience! We're glad your service visit went smoothly and was completed on time. We truly appreciate your trust and look forward to seeing you again whenever you need us!

July 22, 2026

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Excellent in every way ! Definitely the best !!!! Quality service , great customer service! A pleasure to deal with More

by tony russo
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

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Jul 23, 2026

DCH Wappingers Falls Toyota responded

Tony, thank you for your amazing review! We're honored by your kind words and thrilled to hear you had an excellent experience. Providing quality service and exceptional customer care is always our goal. We truly appreciate your support and look forward to serving you again!

July 21, 2026

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Judy, thank you so much for having my car ready on time and for arranging transportation between my workplace and the dealership. Your help made my day so much less stressful, and I really appreciate your More

by Guadaluperm.us
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

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Jul 22, 2026

DCH Wappingers Falls Toyota responded

We truly appreciate you taking the time to share your experience! We're so glad Judy had your vehicle ready on time and helped coordinate transportation to make your day easier. We'll be sure to share your kind words with her. We look forward to seeing you again!

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