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Judy Deems

Overview Reviews (276) Inventory (314)

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Judy Deems

Judy Deems | Page 2

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.8

276 Reviews

Overview Reviews (276) Inventory (314)

4.8

276 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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276 Reviews of Judy Deems

March 29, 2026

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Employee Rating

I was taken right on time and my car was serviced in a timely manner. timely manner. More

by MARYANNC21WOLFF

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

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Mar 29, 2026 -

DCH Wappingers Falls Toyota responded

Thank you! We’re glad to hear you were seen on time and that your car was serviced efficiently. We appreciate your support and look forward to assisting you again!

March 29, 2026

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Employee Rating

Judy Deems was great, very professional and kind The facility is very clean and the staff is very friendly and helpful.. and the technician are very knowledgeable facility is very clean and the staff is very friendly and helpful.. and the technician are very knowledgeable More

by MASCOZZA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

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Mar 29, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We’re thrilled to hear that Judy Deems provided professional and kind service, and that you found our facility clean with friendly, helpful staff and knowledgeable technicians. We truly appreciate your support and look forward to serving you again!

March 26, 2026

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Employee Rating

literally would not recommend this dealership, all they do is fish for problems and try and make you spend more money. extremely rude, had no knowledge of my car and took down the wrong mileage. getting na do is fish for problems and try and make you spend more money. extremely rude, had no knowledge of my car and took down the wrong mileage. getting nasty with me when i tried to explain i had free oil changes for the year and didn’t know my car was much older than it was. bought the car from newburgh toyota and will be returning there from now on. didn’t even call me when the car was finished or leave the keys when i asked for it to be picked up after hours. do not recommend More

by jaclynn coviello

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Mar 27, 2026 -

DCH Wappingers Falls Toyota responded

Hi Jaclynn, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

March 22, 2026

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Employee Rating

DCH Wappinger Falls Toyota is a top notch Dealer . The service writer , Tom Hackett and Auto technicians are top-notch as well. The service writer , Tom Hackett and Auto technicians are top-notch as well. More

by JCHIRINOS1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Mathew Rivera, Lauren Fusaro

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Mar 22, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re thrilled to hear you consider DCH Wappinger Falls Toyota a top-notch dealership. Tom Hackett and our technicians will be happy to know their efforts made a great impression. We truly appreciate you taking the time to share your experience!

March 22, 2026

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Employee Rating

I've really come to depend on DCH because of the courtesy and professionalism that everyone has. Judy was especially helpful! and professionalism that everyone has. Judy was especially helpful! More

by MSR_SBA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

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Mar 22, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re so glad to hear you can depend on our team for courteous and professional service. Judy will be happy to hear your feedback. We truly appreciate your support!

March 21, 2026

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Employee Rating

Service is excellent. Been using DCH for years. Owned nothing but Toyota's. And all my vehicles serviced By DCH. Been using DCH for years. Owned nothing but Toyota's. And all my vehicles serviced By DCH. More

by COY47

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

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Mar 22, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your continued loyalty! We’re honored to have earned your trust over the years and are glad to hear you’ve consistently had excellent service with us. We truly appreciate your support and look forward to taking care of your vehicles for many more years to come!

March 20, 2026

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Employee Rating

My check engine light had come on, the fact that I paid $200 for diagnostics is a rip off. $200 for diagnostics is a rip off. More

by Danielles720

Verified Customer

Recommend Dealer

Other Employees Tagged: Judy Deems

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Mar 20, 2026 -

DCH Wappingers Falls Toyota responded

Danielle, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

March 20, 2026

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Employee Rating

I'm a long time customer that likes the service I receive when I visit The dealership when I visit The dealership More

by pow420

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

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Mar 20, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your continued loyalty! We’re so glad to hear you enjoy the service you receive when you visit. We truly appreciate your support and look forward to seeing you again!

March 19, 2026

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Employee Rating

The service department was very responsive and helpful especially Judy Deems. Please make sure gets a promotion as she is extremely capable. especially Judy Deems. Please make sure gets a promotion as she is extremely capable. More

by gban49

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

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Mar 19, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We’re glad to hear our service department was responsive and helpful, and Judy will truly appreciate your recognition. We’re proud to have her on our team and will be sure to share your comments. We appreciate your support and look forward to assisting you again!

March 19, 2026

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Employee Rating

Reminders of appointment, explains everything . Dealership always has been helpful with any questions I have. Dealership always has been helpful with any questions I have. More

by mgillandvic

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

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Mar 19, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear the appointment reminders and clear explanations have been helpful, and that our team is always there to answer your questions. We truly appreciate your support and look forward to assisting you again!

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