Judy Deems | Page 2

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We’re thrilled to hear Judy Deems provided such an exceptional service experience and that our team helped get your vehicle road-trip ready. We’ll be sure to share your kind words with Judy and our technicians. Wishing you many safe and happy miles between New York and Florida!

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! We’re glad your vehicle was serviced in a timely manner and that our team kept you informed throughout the process. We truly appreciate your support.

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We’re so glad to hear our service department continues to provide timely, helpful, and polite service. We truly appreciate your kind words about our facility and look forward to serving you again!

DCH Wappingers Falls Toyota responded

Angela, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

DCH Wappingers Falls Toyota responded

Thank you for the awesome review! We’re thrilled to hear you had such a great experience. We’ll be sure to pass along your kind words to the team. Enjoy your fresh ride, and thank you for choosing us!

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We’re glad you appreciate our efficiency, reminders, and easy appointment process. We look forward to serving you again!

DCH Wappingers Falls Toyota responded

Jeff, thank you for your feedback, and we’re sorry for the longer-than-expected wait and the inconvenience with your dashboard settings. That’s not the experience we aim to provide. We appreciate you bringing this to our attention and will share it with our service team. Please feel free to reach out if we can assist you further.

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We sincerely apologize for the extended wait time during your service visit and the delays you experienced. We also regret to hear about the concerns following pickup, as that is not the level of quality or reliability we aim to provide. Please contact us directly at (845)-288-0982 so we can review your visit in detail and work toward making this right.

DCH Wappingers Falls Toyota responded

Hi Tom, thank you for your thoughtful review! We truly appreciate your trust in DCH Toyota. Providing honest, helpful service is something we take great pride in, and we’re glad that stood out during your experience with us. We look forward to continuing to serve you in the future!

DCH Wappingers Falls Toyota responded

Thank you for your thoughtful review! We’re delighted to hear that Judy Atkinson provided such courteous, attentive, and patient service. Taking the time to answer every question with kindness and care is exactly the experience we strive to provide. We truly appreciate your feedback and will be sure to share your kind words with Judy!