Julian Brooks
Julian Brooks at D'Orazio Ford

Julian Brooks | Page 2

Service Advisor

D'Orazio Ford

1135 South Water St.
Wilmington, IL 60481

4.9
26 Reviews
4.9

26 Reviews

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26 Reviews of Julian Brooks

October 06, 2026

Dealership Rating
Employee Rating

Excellent service, explanation of everything Excellent service, quick service, explanation of all things needed to better service the car More

by RISINGERJENNIFER097
Recommend Dealer
Yes

Other Employees Tagged: Julian Brooks

October 02, 2026

Dealership Rating
Employee Rating

Easy to deal with, fair prices and on time appointments Dealership Focused on Customer Experience More

by MIKNTOM2
Recommend Dealer
Yes

Other Employees Tagged: Julian Brooks

October 02, 2026

Dealership Rating
Employee Rating

Julian checked me in the oil change. He also kept me informed and explained the additional work I needed on y brakes and worked with he mechanic to see if the work cold be finished befor More

by cobaldwin
Recommend Dealer
Yes

Other Employees Tagged: Julian Brooks

October 02, 2026

Dealership Rating
Employee Rating

What a kind gentleman. Quick and smooth service. Kept me updated throughout the process and found me the best deal on tires. More

by JBROOKS1706
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

September 30, 2026

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Been with you folks for 10 years just got another oil change was a little surprised with the price . I used to get coupons for the works for almost the price l paid for the oil change. More

by fords4me68
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Fred Russo

September 29, 2026

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Employee Rating

In the long run we purchased 3 vehicles from here going through the service department has been wonderful no issues This issue with my 2017 Escape with 240000 miles on it Was a recall that was taken car More

by G.RICE61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Kielma , Rodger

September 28, 2026

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All went smoothly. Truck was fixed quickly. Everyone was very nice. I will be back soon. More

by spyder60
Recommend Dealer
Yes

Other Employees Tagged: Julian Brooks

September 28, 2026

Dealership Rating
Employee Rating

Great, clean waiting area. They supply free water, coffee and or tea. Along with fresh popped popcorn. More

by Roserose12
Recommend Dealer
Yes

Other Employees Tagged: Julian Brooks

September 28, 2026

Dealership Rating
Employee Rating

Very informative and came to door to let me know vehicle was returned in driveway. More

by bettytabler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 25, 2026

Dealership Rating
Employee Rating

Julian is friendly, professional and always takes the best care of us! He listens and makes sure our car is so clean before we get it back! More

by alid929
Recommend Dealer
Yes

Other Employees Tagged: Julian Brooks

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