Julian Pancho Santiago | Page 6

Great salesman Julian Pancho Santiago has always given us great service and service rat is why we recommend him to all of our family and friends he always goes the e Julian Pancho Santiago has always given us great service and service rat is why we recommend him to all of our family and friends he always goes the extra mile to take care of us. Great service with a smile and knowledge. More

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Excellent service and a happy customer! Pancho made sure that whatever vehicle I choose that it was right for me. He never pushed me to buy anything until I was ready and this was a huge dea Pancho made sure that whatever vehicle I choose that it was right for me. He never pushed me to buy anything until I was ready and this was a huge deal for me. I have had many issues with past vehicles and I walked away with the coverage I needed and problems that were solved before they happened. He definitely had my best interest and I was so happy to walk away with a 2015 Jeep Patriot. BEST.SALESMAN.EVER. More

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SImply fantastic! When I entered I was greeted by a man with a thick accent named "Paul". Paul told me I would be working with the guy over behind that desk (he made a When I entered I was greeted by a man with a thick accent named "Paul". Paul told me I would be working with the guy over behind that desk (he made an off color comment about pancho that i cannot post due to terms of use). He then walked me over to the rep and quickly introduced us. rather unprofessional and awkward start to the meeting. I then sat down with "pancho". I have to say this gentleman was the most honest, forthright, straight shooting and professional sales rep I have ever worked with. He found me a beautiful 2016 Ram and told me to "take it home for the night" before they had even run my credit. When I came back i mentioned that the truck was perfect, except that my wife wanted running boards but that it was not a deal breaker. I left the dealership to handle some business meetings. many hours later I returned to take delivers and I saw that the truck they had parked outside for my delivery had running boards on it. I thought there was a mistake until I called Pancho and he simply said "You're welcome".. That's right, Pancho threw in the running boards for free! A really excellent touch. Needless to say despite the obnoxious start, this was a 5 star experience all day and I will be buying from Pancho from now on! He found me the perfect truck, was transparent about the entire transaction, made sure I knew all the terms and sent me home in a new automobile that I absolutely love. I cannot recommend him enough! More

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Wrangler Unlimited Perfect Experience I had been looking for a Jeep for a while before ending up at Cecconi in Niagara Falls, so I knew exactly what I wanted and what I didn't want. I had I had been looking for a Jeep for a while before ending up at Cecconi in Niagara Falls, so I knew exactly what I wanted and what I didn't want. I had the great pleasure of working with Pancho Santiago this past Saturday 9/19/2015. Pancho was a true pleasure to work with, he worked with me to find a vehicle that was exactly what I wanted and was right in my budget. He took the time to make sure I was completely happy and gave me a tour of the vehicle and setup my cell phone before letting me leave. I would strongly recommend Pancho to anybody searching for a new or used vehicle. He is a true professional and a great guy. He really cares about his customers and ensuring they are 100% satisfied. Rich and Mike also took the time to make sure I was pleased with everything, even though the place was packed with customers. More

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The best experience by far! Pancho is amazing. If you are looking for a salesman that listens to what you want, tells you like it is, won't dance around the point, will make you Pancho is amazing. If you are looking for a salesman that listens to what you want, tells you like it is, won't dance around the point, will make you laugh, and wants you to call day or night with any problems. Look no further Julian Pancho Santiago is your man. He just gained a customer for life. More

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Great Experience My husband and myself worked with a GREAT salesman "Pancho" He went above and beyond. we walked out with 2 new cars and smile on our faces. I will rec My husband and myself worked with a GREAT salesman "Pancho" He went above and beyond. we walked out with 2 new cars and smile on our faces. I will recommend him and Joe Cicconi's to all my friends!!! More

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Great dealership - very professional If you're looking for a mini-van or Jeep, you need to visit Joe Cecconi's Chrysler Complex in Niagara Falls! The entire sales staff is top-notch, esp If you're looking for a mini-van or Jeep, you need to visit Joe Cecconi's Chrysler Complex in Niagara Falls! The entire sales staff is top-notch, especially Poncho and Paul. The general manager, Mike Jensen, took time to sit down with me and everything. Bob Barba gave me significantly more money for my trade-in. Overall, it was an outstanding experience! More

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Little hectic, but Pancho did a amazing job making it all co I really asked ALOT of the dealership, I had them go to the other side of the country to get my truck. With some confusion seeing this was the first t I really asked ALOT of the dealership, I had them go to the other side of the country to get my truck. With some confusion seeing this was the first time they went so far to get a vehicle Pancho made it come together and straightened out the situation. More

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Another great experience! This month we purchased our 4th vehicle from Cecconis and had the pleasure of working with Pancho again. He took excellent care of us like always and This month we purchased our 4th vehicle from Cecconis and had the pleasure of working with Pancho again. He took excellent care of us like always and listened to what I wanted in a second vehicle and matched me perfectly to our new Dodge Dart!! We love it! Thank you again Pancho and we will be back when we are ready for our next vehicle. More

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Amazing experience. Pancho made this whole transition very easy for me and was very helpful with anything and everything I needed. I will definitely recommend this dealer Pancho made this whole transition very easy for me and was very helpful with anything and everything I needed. I will definitely recommend this dealership and Pancho in particular! More

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