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Julian Ruiz
Julian Ruiz at Earnhardt Lexus

Julian Ruiz

Internal Service Consultant

Earnhardt Lexus

800 E Camelback Rd
Phoenix, AZ 85014

4.8
23 Reviews
4.8

23 Reviews

Write a Review

Dealership Experience

20 yrs, 11 mos

23 Reviews of Julian Ruiz

October 28, 2026

Dealership Rating
Employee Rating

Exemplary and GENUINE courtesy. Friendliness with a capital F. Service in the 2020s of the 1920s - remember those kindly butlers and chauffeurs brimming over with decorum? More

by Jeffrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Johnson

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Oct 29, 2026

Earnhardt Lexus responded

Thank you, Jeffrey, for your wonderful review! We genuinely appreciate your kind words about our team's courtesy and friendliness. It’s great to hear that our service resonates with such a timeless charm. Your satisfaction means a lot to us, and we look forward to welcoming you back soon! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

October 17, 2026

Dealership Rating
Employee Rating

Julian Ruiz was great as always. Very good communication skills and follow up. Will continue to service here More

by btbrooksaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 19, 2026

Earnhardt Lexus responded

Thanks for sharing your experience! It’s wonderful to hear that Julian made such a positive impression with his communication and follow-up. We appreciate your continued support and look forward to serving you for many more visits! Your satisfaction is our top priority. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

September 09, 2026

Dealership Rating
Employee Rating

My advisor Julian is amazing. I’ve always felt skeptical when having my car serviced at a dealership. He is very transparent and supportive He’s professional, and goes above More

by Stonecandice41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 10, 2026

Earnhardt Lexus responded

Thank you for sharing your experience! It's fantastic to hear that Julian made your service visit so positive. His dedication to transparency and support truly makes a difference. We’re glad to know you felt comfortable and well-informed throughout the process. Your trust means a lot to us! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

September 06, 2026

Dealership Rating
Employee Rating

Timely service with authentic customer service Julia was very helpful and very thorough with the customer service More

by Sp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 08, 2026

Earnhardt Lexus responded

Thank you for your kind words! We're so glad to hear that Julia provided you with timely and thorough service. Our team is dedicated to delivering an authentic experience, and it’s wonderful to know we hit the mark for you. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

July 23, 2026

Dealership Rating
Employee Rating

My service appointment was well organized with clear communication. I was very appreciative of the loaner car to utilize during my service. More

by dsalzberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 24, 2026

Earnhardt Lexus responded

Thank you for sharing your experience! It’s great to hear that everything was organized and that our team communicated clearly. We're glad the loaner car made your service appointment more convenient. Your feedback means a lot to us! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

June 01, 2026

Dealership Rating
Employee Rating

All good. Julian was responsive and attentive to the work I had done. Thx so much for More

by gv57
Recommend Dealer
Yes
Print
Jun 03, 2026

Earnhardt Lexus responded

Thank you for sharing your experience! It’s wonderful to hear that Julian provided you with attentive service. We appreciate your kind words and are glad to know you had a positive visit. Your satisfaction means a lot to us! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

February 26, 2026

Dealership Rating
Employee Rating

Julian was very polite and courteous. Vehicle service was completed in a timely manner. Highly recommend dealership. More

by Rehabnate21
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Print
Mar 02, 2026

Earnhardt Lexus responded

We're glad to hear about your positive experience with Julian and our service team! Timely and courteous service is what we strive for. Thanks for recommending us! Your satisfaction means a lot to us. Regards, Bull Earnhardt Owner bull@earnhardt.com

February 21, 2026

Dealership Rating
Employee Rating

Prompt and returned my inquiry call letting me know status of part that was on back order More

by psjeanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 23, 2026

Earnhardt Lexus responded

It’s wonderful to hear that you had such a positive experience with our team! We're glad we could keep you informed about your part's status. Your satisfaction is our priority, and we look forward to assisting you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 03, 2026

Dealership Rating
Employee Rating

Julian was so helpful with my battery emergency! I didn’t not have an appointment but he was willing to check my car and put new batteries in my key fobs. Thank you for being so patient and taking c More

by Angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 04, 2026

Earnhardt Lexus responded

We're so glad to hear Julian was able to assist you with your battery emergency! Providing excellent service is our priority, and it's wonderful to know he made your experience positive. Enjoy your 2012 Lexus, and we look forward to serving you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

January 29, 2026

Dealership Rating
Employee Rating

Julian was very professional and handled my issue promptly and kept me informed by phone More

by sbronkesh
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 29, 2026

Earnhardt Lexus responded

Thank you for taking the time to share your rating! We are proud of Julian for ensuring you were informed and satisfied with your experience. Don't hesitate to reach out if there's anything else we can help with! Regards, Bull Earnhardt Owner bull@earnhardt.com

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