Juliana Kroupa
Service Advisor
Mercedes-Benz of Owings Mills
9727 Reisterstown Rd
Owings Mills, MD 21117
3 Reviews
Write a Review3 Reviews of Juliana Kroupa
August 16, 2026
Great experience at this dealership. My wife took her vehicle for a service appointment. Her vehicle was fixed in less than 5 minutes. No long waiting times, estimates and unnecessary c My wife took her vehicle for a service appointment. Her vehicle was fixed in less than 5 minutes. No long waiting times, estimates and unnecessary charges. I wanted to take a moment and say big Thank you to Juliana, who was very professional and did an outstanding job. Also, big shoutout to the General Manager Johnathan Logue who personally called me to update me on her vehicle situation. Overall, amazing service from a well run dealership. Thank you ! More
Other Employees Tagged: Jonathan Logue
March 20, 2026
My experience with Christene Marshall over at Mercedes Benz was awesome she was very helpful nice and got me into the car I wanted and affordable for me I will definitely recommend her to family and frien Benz was awesome she was very helpful nice and got me into the car I wanted and affordable for me I will definitely recommend her to family and friends 😁💯 More
Other Employees Tagged: Christene Marshall , Eric Figaroore Jr 5 stars
March 19, 2026
I had a great experience with Juliana. I especially want to recognize my service representative, Juliana, for her outstanding support. She was not only kind and courteous throughout the en I especially want to recognize my service representative, Juliana, for her outstanding support. She was not only kind and courteous throughout the entire process, but what truly stood out was her speed and efficiency. From check-in to completion, everything was handled quickly and smoothly without sacrificing quality or attention to detail. She respected my time, kept me informed, and made the entire service experience stress-free. I truly appreciate her dedication and would highly recommend her to anyone visiting this location. More

