Julie Felix

Priority Honda of Roanoke is my first and only place for my new car purchases and all of my maintenance needs. The best staff are the very reason I keep returning to this dealership. Thank you all !!! my new car purchases and all of my maintenance needs. The best staff are the very reason I keep returning to this dealership. Thank you all !!! More

by WTUNGASVETA Verified Customer Verified Customer

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Been coming here for maintenance for my 2014 Honda, like the service and the personal everyone really friendly and helpful. Thank you. the service and the personal everyone really friendly and helpful. Thank you. More

by libbymckee Verified Customer Verified Customer

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They did a great job on my truck. Nice and easy. Jennifer Tucker and Neal Young were great. Nice and easy. Jennifer Tucker and Neal Young were great. More

by Jessethejohnson Verified Customer Verified Customer

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The Friendly staff create a very welcoming environment. They have a wide selection of vehicles at fair prices. They have a wide selection of vehicles at fair prices. More

by awhorley47 Verified Customer Verified Customer

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My wife and I were looking to purchase a Ridgeline and decided to visit Priority Honda while we were in town visiting family. Everything seemed well in the beginning, but we first started having issues wh decided to visit Priority Honda while we were in town visiting family. Everything seemed well in the beginning, but we first started having issues when trying to get answers about the engine warranty disclaimers. We were fed different info from two employees on whether or not we had to bring the truck to this location for oil changes to stay under warranty. Got further clarification from the manager a week or so later and from reading further into the documentation we took home. The next big issue that arose was when the salesman, Quinn was going over features of the higher trim Ridgeline. He mentioned the truck bed had speakers in it. We thought this was a great feature to have for camping and the outdoors. Once we got the truck home and I looked into how to get the bed speakers to play. Well it turns out the truck doesn't come with speakers in the bed. That was for 2023 models. I feel like your job is to know your products. Especially the latest and greats versions that have been out for 6 months. So that was really disappointing. Manager reached out said it was a great learning opportunity for them. Fantastic... that doesn't fix anything. A couple weeks later after the purchase we get a call back from the finance department. Looks like they messed up the payments by putting the tax in the wrong fields. We had to redo some of the paperwork. I am worried what the rest of my days dealing with this place for the warranty will look like... who can I trust there? If you can, I would look elsewhere for a Honda. I would suggest Reggie Jackson Honda in Raleigh NC. Their sales and service department are absolutely top notch. More

by roy.c.ashley Verified Customer Verified Customer

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Dealership isn't far from where I live. Dealership had the vehicle I was interested in. A big decision maker for me was it was in the color I wanted with the interior color I wanted too. Dealership had the vehicle I was interested in. A big decision maker for me was it was in the color I wanted with the interior color I wanted too. Free inspections and free oil changes for life sealed the deal for me More

by prettyrun Verified Customer Verified Customer

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We found the staff very helpful and informative. Thier knowledge about the vehicals and options was certainly more than adequate. Thier knowledge about the vehicals and options was certainly more than adequate. More

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Everyone at this dealership was friendly, polite, patient, and was willing to meet my needs. I will definitely purchase another vehicle from them! Thank you all for everything! patient, and was willing to meet my needs. I will definitely purchase another vehicle from them! Thank you all for everything! More

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I have purchased 5 vehicles from Rachel Zastrow and each time it’s always a pleasure working with her…the dealership is accommodating while you wait and everyone is very polite. time it’s always a pleasure working with her…the dealership is accommodating while you wait and everyone is very polite. More

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Can’t say enough about how kind and helpful Zach Greenless and Julie Felix were during the purchase of our vehicle. The gentleman in finance, Jeffrey Spencer, was also great and made the that porti Greenless and Julie Felix were during the purchase of our vehicle. The gentleman in finance, Jeffrey Spencer, was also great and made the that portion of the deal painless and smooth. The only negative was a significant wait to get into finance and close the deal. Regardless, our overall experience was tremendous and the hospitality of Zach and Julie made up for the wait…Thank you so much! More

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