Juliet Guertin | Page 3

Juliet is a pleasure to work with and has a exceptional knowledge of the Ford line up of cars and trucks. Juliet has been in the customer service industry for many years and is in my opinion is Top Shelf i knowledge of the Ford line up of cars and trucks. Juliet has been in the customer service industry for many years and is in my opinion is Top Shelf in customer service! More

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Rickey did a great job seling me my 2022 Ford escape. He was easy to work with patient and gave me a good deal. I would recommended him to anyone. I will consider using him again if and when I tur He was easy to work with patient and gave me a good deal. I would recommended him to anyone. I will consider using him again if and when I turn my lease in. Thanks Ricky. More

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Milliken Ford gives the best customer service. Mark Zadorozny is a top notch sales person, knows the product well and Juliet Guertin ALWAYS does an excellent job when I bring my vehicle in for s Mark Zadorozny is a top notch sales person, knows the product well and Juliet Guertin ALWAYS does an excellent job when I bring my vehicle in for service. More

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Amazing service! All my questions were answered, lots of details about the lease were shared with me throughout the length of the ordering process. Brian Holiday made All my questions were answered, lots of details about the lease were shared with me throughout the length of the ordering process. Brian Holiday made the ordering and leasing experience extremely pleasant! We have followed him from his previous dealership location, and couldn't be happier with the decision to be at Pat Milliken now More

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I love my vehicle. I purchased a used Ford Explorer from Pat Milliken Ford and could not be more content. I had been searching for a car for a while now when I came acr I purchased a used Ford Explorer from Pat Milliken Ford and could not be more content. I had been searching for a car for a while now when I came across a listing from Pat Milliken Ford. I wanted the car from the moment I saw it online. I requested info on the car and availability to take a look at it. Sadly, no one reached out to me immediately. I ended up reaching out to the dealership and getting in touch with Mark Hollars. I let him know what I was interested in and advised him that my timeframe was tight. Mark did not skip a beat. I was able to meet him the next day, see the car, test drive it, and tell him, "yes I want it." Mark helped me with every aspect. I had a couple of concerns with the car and Mark helped resolve all of them by being my advocate. The concerns I had were either resolved or a game plan set up to correct these issues by the time I rolled off the lot the same day. THATS IMPRESSIVE! I needed to get in touch with a service advisor shortly after. Mark got me in touch with the Service Dept, specifically Juliet Guertin. Again, AMAZING SERVICE! sometimes issues require parts, and in this day and age, we all know that the shipping industry has had constraints that have extended the time you have to wait to receive what you order. frustrating, yes but when I reached out, I was met with support from all ends. I would like to personally thank Mike Hollars and Juliet Guertin for helping me, dealing with me, and understanding me. I believe that these two people on the team at Pat Milliken Ford display Extraordinary Vision, Missions, and Values. The commitment, to make sure that everything that I wanted to be addressed, was addressed. The Passion to teach me that which I did not know without being spiteful. the Integrity of being honest and truthful about the history of the vehicle. and the Family value, which made me feel welcomed and not just another sale on the book. Work with Mark, and you will be in good hands for your next purchase. Work with Juliet, and you will know that your service is being performed by an Advisor who understands and cares. 10/10 ... i will be back for another car More

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Service Department was rude. Total lack of interest of meeting customers needs. Service your vehicle somewhere else. meeting customers needs. Service your vehicle somewhere else. More

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Brought my Ford to Pat Millikan as it was having issues and my Ford dealership was not able to see the issues therefore they were not able to fix it. Juliet in service helped me, she is great! She was able and my Ford dealership was not able to see the issues therefore they were not able to fix it. Juliet in service helped me, she is great! She was able to show me the error codes on the screen, she kept me in the loop as my car was being fixed and I appreciate her and their service manager who was able to see all of my issues. Even though I have a Ford dealership closer to me, I am willing to drive twice as far for Pat Millikens service team. More

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Working with Brian was great. We have went back to him for 4 cars. He is no pressure, gives you the honest story. Exactly what we look for in a salesman. Our last lease we found a cheaper deal at anoth for 4 cars. He is no pressure, gives you the honest story. Exactly what we look for in a salesman. Our last lease we found a cheaper deal at another Ford dealership but went with Brian because of our trust in him. More

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Very pleased with my experience at Pat Milliken Ford. My salesman is Mark Zadorozny. He made leasing my new car simple and quick. We were able to take care of most business over email. When I scheduled my salesman is Mark Zadorozny. He made leasing my new car simple and quick. We were able to take care of most business over email. When I scheduled my appointment to pick up my vehicle, I was there for less then an hour. More

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I started with this dealership with the lease of a car years ago. I love the service I've always gotten from both the sales and service department. There are other dealerships closer to my house, but I years ago. I love the service I've always gotten from both the sales and service department. There are other dealerships closer to my house, but I always come to Milliken. Joe Linting has handled the last lease and purchse of my current vehicle. Everything was handled in a courteous and professional manner. More

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