Julio Lopez
Julio Lopez at Williamson Cadillac

Julio Lopez | Page 7

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
84 Reviews
4.8

84 Reviews

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84 Reviews of Julio Lopez

August 01, 2025

Dealership Rating
Employee Rating

Unfortunately I don't have much to say favorably about this dealer I took my Cadillac escalade to service and they hit the trunk at the time of the service if they repaired my car but when it came time to More

by Pinto_yadit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 04, 2025

Williamson Cadillac responded

We are very sorry to hear about the damage and lack of care you experienced. Your concerns are being taken seriously, and we’d welcome the opportunity to speak with you directly to make things right. Please contact us at 305.670.7100 at your earliest convenience.

August 01, 2025

Dealership Rating
Employee Rating

I've had Escalades for the past 19 years and have always used Williamson for servicing. The service has consistently exceeded my expectations. Julio is my new advisor, but he is fair, honest and down to E More

by georgejoseph305
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Luis Carbonell

Aug 01, 2025

Williamson Cadillac responded

George, 19 years of loyalty is a powerful testament; thank you for trusting Julio and our team with your Escalade journey. It means a great deal that his honesty and professionalism continue to earn your confidence.

July 29, 2025

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Great service highly recommend the staff and all employees. Would highly recommend to all if your looking to purchase. More

by Tarik
Service Price Transparency
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Recommend Dealer
Yes
Jul 30, 2025

Williamson Cadillac responded

It’s wonderful to hear our team earned your recommendation—thank you, Tarik. We’re proud to have made your visit exceptional.

July 26, 2025

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Employee Rating

Bad customer service on receiving and getting my car with third-party valet people. Very, very bad very very rude not helpful at all actually threatening attitude. More

by johnbitterman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Varela

Jul 28, 2025

Williamson Cadillac responded

We're very sorry to hear about the poor service from the valet team—it’s unacceptable and not what we stand for. Your concern is being taken seriously and will be addressed promptly. Should you wish to discuss the experience further, please feel free to contact me directly at janelysp@wagmiami.com.

July 25, 2025

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Julio did a good job on the replacement of the piece and it was done quickly. More

by Dciriaco
Service Price Transparency
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Recommend Dealer
Yes
Jul 25, 2025

Williamson Cadillac responded

Thank you for your feedback! We're happy to hear Julio was able to take care of the replacement quickly and efficiently.

July 22, 2025

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Quick great service. Amazing service team. From the service manger to the advisors excellent customer service. Wouldn’t go anywhere else. More

by aidal661
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Recommend Dealer
Yes
Jul 23, 2025

Williamson Cadillac responded

Thank you for the glowing praise! It’s clear our service team delivered excellence at every step, and we’re so proud to have earned your loyalty.

July 19, 2025

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Employee Rating

Very professional and quick, loved the waiting area and it was done at no time More

by lauralie1425
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Recommend Dealer
Yes
Jul 21, 2025

Williamson Cadillac responded

Lauralie, thank you! We're happy Julio ensured your visit was quick, professional, and relaxing from start to finish.

July 17, 2025

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Employee Rating

I called Julio and told him about a battery issue l had and within an hour Roadside service (Manny) was here and changed my battery. Thank you Manny and Julio for such a great service. More

by JOEANDELENA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2025

Williamson Cadillac responded

We’re so glad Julio and Manny responded quickly and resolved the battery issue with such efficiency. That’s exactly the kind of prompt service we aim for—thank you!

July 11, 2025

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Employee Rating

Julio was great, thank you. I would recommend him for any needs you might have servicing your vehicle. More

by MENA2430
Recommend Dealer
Yes
Jul 11, 2025

Williamson Cadillac responded

Thank you so much for the kind shout-out to Julio. We’re glad he made your experience a great one and we truly appreciate your recommendation!

July 11, 2025

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Employee Rating

Amazing service, amazing all around care. Very happy to have this dealership be the one i have to say for everything. More

by nimakasmaii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2025

Williamson Cadillac responded

Thank you for your review- your warm words mean a lot! We're honored to be your go-to dealership and thrilled that our team made you feel genuinely cared for.

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