Julio Ortiz | Page 2

Fast ,professional ,Great Customer service They did what ever it took to get the deal done ! Very Knowledgeable sales staff , very friendly, and never gave me the impression that the deal could They did what ever it took to get the deal done ! Very Knowledgeable sales staff , very friendly, and never gave me the impression that the deal could not get done ! More

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Best Customer Service We are very satisfied with our experience at Cavender Toyota. We got exactly what we wanted at the price we wanted and best of all were treated like We are very satisfied with our experience at Cavender Toyota. We got exactly what we wanted at the price we wanted and best of all were treated like family. Thank you Guys!! More

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The Price Was Right! The sales staff were very professional and we felt no pressure in selecting our new vehicle. Sales Consultants Mr. Julio Ortiz and Raul Cervera made i The sales staff were very professional and we felt no pressure in selecting our new vehicle. Sales Consultants Mr. Julio Ortiz and Raul Cervera made it easy when we decided what vehicle we wanted to purchase. We went to Cavender with intentions of buying a used SUV but once we compared the difference in price it only made sense to go with our new Toyota Corolla. The price was just right compared to other Toyota dealers in town. More

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Horrible communication. I had to go through numerous hoops to get into contact with anyone at this dealership in regards to a used vehicle. I had to email several times in or I had to go through numerous hoops to get into contact with anyone at this dealership in regards to a used vehicle. I had to email several times in order to get a response, and got nothing. I stated in the email that emailing was the best way to reach me, as I work during the day, and I still recieved a phone call. The salesman who reached me seemed very rushed and uninterested, he avoided giving me the detailed information over the phone even after I mentioned that I am located in Houston. After contacting several other employees, I was finally able to set up a date to go purchase the vehicle. An hour before I leave for the appointment, I called to ensure the vehicle was still there only to be told (after several calls) that he vehicle was sold the night before. I was not contacted about this. I could have already been there only to find out that the vehicle was sold. As I mentioned already, i'm located in Houston. I am livid, he communication and professionalism of the employees at this dealership leaves something to be desired. Not 5 minutes after I got off of he phone with them, I recieved a call from another dealer offering the vehicle for a lower price, with less miles. Not to mention, they are driving the vehicle over from anoher dealership over 2 hours away. More

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New car buyer I had exceptional service at Cavendar Toyota. It took me a hour and a half to find the perfect car but the sales man was patient. He listen to my req I had exceptional service at Cavendar Toyota. It took me a hour and a half to find the perfect car but the sales man was patient. He listen to my request and drove around the lot looking for that perfect car for me. I selected and return to Cavendar because of the service I recieved in the past. They continue to provide excellent customer service . More

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Great experience easy to deal with The guys at the dealership were extremely friendly and helpful. We had done some online inquiries and I had immediate response from a sales agent. W The guys at the dealership were extremely friendly and helpful. We had done some online inquiries and I had immediate response from a sales agent. We met with a sales manager both times there and discussed what we needed and wanted. They put us in a perfect car for us. We had been to just about every car dealership in town and each one was pressuring us to purchase a car that night, Cavender Toyota let us take or time, and gave us our space to allow us to make a decision. I was extremely satisfied. More

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great service Julio Ortiz Very happy with professional sales and bought took delivery of a 2014 Prius while getting a lower paymentz. Thank you thank you thank you thank you Very happy with professional sales and bought took delivery of a 2014 Prius while getting a lower paymentz. Thank you thank you thank you thank you More

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Best Car Buying Experience Ever! Recently totaled my 2011 Avalon and called all San Antonio area Toyota dealers to get info on 2011 and 2014. Told each salesperson that I was looking Recently totaled my 2011 Avalon and called all San Antonio area Toyota dealers to get info on 2011 and 2014. Told each salesperson that I was looking for their best price and that I would visit the top two as I sustained some injuries and was trying to save time. Visited one dealer and the salesperson was very nice and price was good. Visited Cavender and was lucky enough to find Julio Ortiz! He was professional, knowledgeable, experienced and honest (and patient). My husband and I have now bought 8 Toyotas over the last fourteen years for ourselves and children from several dealers including Cavender but have never had such an easy, pleasant experience as we did last week. Price on 2014 was about $500 less than other dealer and the 2011 was perfect and priced much less than prices I got over the phone by as much as $2,000. Feel like I got a great car at a great price but most of all found the best car salesperson in San Antonio! More

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Great to come back to Cavender Have worked with Spencer before. Previously purchased 2 new vehicles with Spencer's help. Great experience here at Cavender, and WE will be back again Have worked with Spencer before. Previously purchased 2 new vehicles with Spencer's help. Great experience here at Cavender, and WE will be back again! More

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I was interested in purchasing a new Toyota Venza and was very pleased with the knowledge Mr. Ortiz shared in detail with me. In turn made me feel very comfortable with making my purchase. He also took his very pleased with the knowledge Mr. Ortiz shared in detail with me. In turn made me feel very comfortable with making my purchase. He also took his time to let me make the decision without making me feel rushed or pressured. At the end of the sale he went over all the features of the vehicle and also took the time to set up my phone contacts and the seat settings, as well as my radio. I left the dealership a vey satisfied customer, that will definitely return, along with my family and friends, and absolutely refer Julio Ortiz to all of them as well. More

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