Julio Ramirez | Page 3

Was kept up to date about the progress of service and when the car would be ready. Service personnel were terrific when the car would be ready. Service personnel were terrific More

by lbotnick Verified Customer Verified Customer

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online reservation system was easy, the car was completed on time. The text system of informing me about recommendations on additional services along with pictures and videos was very very helpful. on time. The text system of informing me about recommendations on additional services along with pictures and videos was very very helpful. More

by robottom Verified Customer Verified Customer

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1 and 1/2 is too long for an oil and filter change. No other service requested. No other service requested. More

by Hank Abramson Verified Customer Verified Customer

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It’s beautiful, comfortable, and everyone there is incredibly friendly and professional. I highly recommend it. Brian is the best! incredibly friendly and professional. I highly recommend it. Brian is the best! More

by kellyclarkleonard Verified Customer Verified Customer

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I want to say thanks for a very good service avrey one and I like this place merry Christmas to all and I like this place merry Christmas to all More

by Madlen Youssef Verified Customer Verified Customer

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The service was completed efficiently, my vehicle was returned in great condition, and the overall experience felt smooth and well-organized. It’s clear that the team takes pride in their work and values returned in great condition, and the overall experience felt smooth and well-organized. It’s clear that the team takes pride in their work and values their customers. I highly recommend Infiniti of Thousand Oaks for anyone looking for dependable, high-quality service. More

by jvaca003 Verified Customer Verified Customer

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The workers never fail to make you feel like family and if you have any questions they will answer it if you have any questions they will answer it More

by deltoro1135 Verified Customer Verified Customer

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We have been going there since 2004! We bought another Infiniti last year because not only is it great car but because of the service department. We’ve dealt with Alba for years and she We bought another Infiniti last year because not only is it great car but because of the service department. We’ve dealt with Alba for years and she gives 100%+ excellent service! Best service department ever and we’ve dealt with a lot over the years with different cars. A HUGE Thank You!! More

by teddiepoo2 Verified Customer Verified Customer

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My 20 year old G35 had some big issues to be dealt with. Every one of them were solved. Altho 2 days was a long time to wait, Brian checked in with me at different times to keep me updated on progress. Every one of them were solved. Altho 2 days was a long time to wait, Brian checked in with me at different times to keep me updated on progress. The technicians were very thorough and drove the car for 8 miles to make sure all was well with one particular issue. The report was very explicit and helpful. Brian even requested that the leather inside of the car be reconditioned and that was a great touch. I love my car! Part of that is because of the Thousand Oaks dealership people. Every one of them was/is friendly and helpful, from check-in to pay and go. Thank you!!! More

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We have purchased several Infiniti’s now own two and a Nissan the sales staff is awesome and service has always always exceeded our expectations. They are wonderful engaged attentive Nissan the sales staff is awesome and service has always always exceeded our expectations. They are wonderful engaged attentive More

by ttaylorwfa Verified Customer Verified Customer

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