Julius Bwabye | Page 12

Making car buying fun! My wife and I had great experience when we recently purchased our Acura at White Bear Acura. There was no pressure and they were very professional, b My wife and I had great experience when we recently purchased our Acura at White Bear Acura. There was no pressure and they were very professional, but the part we enjoyed the most was how friendly the entire staff was to us. You could really sense they enjoyed their jobs and work well as a team. The other part that was that was important to us was the immense respect that they treated us with. More

by RDKoval Verified Customer Verified Customer

Helpful 1

Report | Print

Helpful and not pushy Very nice people, friendly and right there for you. This is my third car from this dealer and would highly recommend them when you need a car or car r Very nice people, friendly and right there for you. This is my third car from this dealer and would highly recommend them when you need a car or car repairs. More

by darrelmill Verified Customer Verified Customer

Helpful 0

Report | Print

Great Dealership The salesperson was great, Pia the manager was very informative and worked hard with me to get the right car. Would recommend a Acura from this dealer The salesperson was great, Pia the manager was very informative and worked hard with me to get the right car. Would recommend a Acura from this dealership, ask for Pia More

by khanke300 Verified Customer Verified Customer

Helpful 0

Report | Print

Very helpful sales personnel I appreciated the help and service I received and the communication was excellent. Received a thank you email that was also very nice to get I appreciated the help and service I received and the communication was excellent. Received a thank you email that was also very nice to get More

by Jeremymwiles3 Verified Customer Verified Customer

Helpful 0

Report | Print

Super easy, no-pressure buy! Really enjoyed the relaxed, no pressure atmosphere. Staff was very knowledgeable about the vehicles they were selling. Detailing Department did an awe Really enjoyed the relaxed, no pressure atmosphere. Staff was very knowledgeable about the vehicles they were selling. Detailing Department did an awesome job on what was originally a very dirty vehicle. More

by ALC17 Verified Customer Verified Customer

Helpful 0

Report | Print

good sales guy thanks for the help Julius was great thanks for the help! Knew about the car and was a big help in the purchase. Thanks for the cookie as well. Julius was great thanks for the help! Knew about the car and was a big help in the purchase. Thanks for the cookie as well. More

by john.prins Verified Customer Verified Customer

Helpful 0

Report | Print

Great Experience! Julius is the bomb! So helpful but not pushy and was great to work with. The car we purchased was so filthy and not ready to be shown but they still l Julius is the bomb! So helpful but not pushy and was great to work with. The car we purchased was so filthy and not ready to be shown but they still let us take it for a spin and had everything repaired and detailed in record time! We came from out of town and had to head home the next day and what should have taken them 2 days to fix and clean was done by 2:00 the next day! Amazing-and you could eat off of the floors in this car! Very impressive! More

by giese3619 Verified Customer Verified Customer

Helpful 0

Report | Print

Left work and drove 30 mins to see car - was sold I made an appointment to see an used car, and left work and drove about 30 minutes in to see it. When I arrived I met with Julius, who first showed m I made an appointment to see an used car, and left work and drove about 30 minutes in to see it. When I arrived I met with Julius, who first showed me a different car. Sure it was similar, but it wasn't the one I drove in to see. When I pressed about wanting to drive the one I came in for, he said it was sold that morning. I asked why he didn't call me, and he said he thought I would like the other car. Was not happy at all about this. I understand cars sell, but I would have liked a call, even if I was on the way there. I didn't appreciate the bait and switch attempt. More

Helpful 0

Report | Print

1st visit to WB Acura Great experience at WB Acura. I purchased a used Toyota and couldn’t be happier. I worked with Julius in sales. Julius was professional, helpful an Great experience at WB Acura. I purchased a used Toyota and couldn’t be happier. I worked with Julius in sales. Julius was professional, helpful and knowledgeable about the vehicle. Very pleased I was able to work with him. Mike in finance was also helpful. Mike had everything ready, and made the signing process quick and easy. I would definitely recommend WB Acura! More

by Mic25 Verified Customer Verified Customer

Helpful 0

Report | Print

Incredible Connection and Customer Service! My first point of contact was through Car Soup. I saw a vehicle from their dealership that caught my eye and inquired if it was available. It was at My first point of contact was through Car Soup. I saw a vehicle from their dealership that caught my eye and inquired if it was available. It was at that point that Julius responded to my inquiry about that vehicle. He also suggested a few other vehicles that had similar specifications that I was looking for (mainly, third row seating for my kids). Julius respectfully asked more insightful questions about what was the most important things to me. My priorities were third row seating and pricing. Julius thanked me for responded and for the feedback. But he didn't simply listen to me and then neglect to respond to me. He actually did some digging and followed up with me! Several hours later, I received an excited email that he found a car that he believed would be a great fit for me. He sent me pictures and I was sold! He had an absolutely ridiculous Honda Pilot that fit all the specs I needed and wanted... and then some! I brought my dad along for fun, and we took a test ride in this thing. Julius was a great host and came along. Instead of offering useless information and trying to "sell me" on the car, he ASKED ME if I had questions he might answer. Rather than feed me junk, he still wanted to listen. Gosh, I am so impressed with his ability to connect and find out what people want and need. I was sold (to be honest, he had me at hello). So we started to crunch some numbers. As that process was going, we took a stroll along the lot and my dad saw a Kia that also somewhat fit in what I was looking for. My eyes were already on that Honda, and I couldn't even give it the time of day. The manager, Rick, came and talked with me about some options, and then we connected with Mike. If ever there was a financing wizard, Mike is it. He asked me what my priorities were (paying it off quickly, low payment) and tried to get a feel for what I was looking for. Mike and I hit it off right away. Mike was not only able to make some magic happen, he got me an incredible rate AND put me a few dollars under my desired monthly payment. He was friendly, fun to be with, and even gave me some ideas and advice along the way. Not once did I feel pressured to do something with my vehicle that I was unsure about. [I have felt pressured to buy wax coating, or stain resistant spray, or whatever the thing is at closing in the past]. But Mike was no-nonsense about frills, got to know me and what I valued, and offered some suggestions that might benefit my Honda purchase. I felt less like a customer and more like a close friend he was looking out for. That might not read well, but I didn't get the creepy fake vibe that he was schmoozing me. Mike genuinely cared about me as a person, and he made me feel he valued me and wanted to make sure I was taken care of like a family member. Many car dealerships have a bad rap. Some of them have earned it. But if you are looking for a refreshing change in the car buying game, with genuine people that have a vested interest in YOU, give White Bear Acura Subaru a visit. Ask for Julius and request he do some digging for you. Then lock eyes with Rick and throw some numbers around that is a benefit to you both. Then let wizard Mike pull some things together and close the deal for you. You'll be glad you did. I certainly am! More

by DMOlson Verified Customer Verified Customer

Helpful 0

Report | Print