June Fraser | Page 53
Service Advisor
Herb Chambers Honda of Burlington
33 Cambridge St
Burlington, MA 01803
548 Reviews
Write a Review548 Reviews of June Fraser
January 29, 2016
These guys are simply the best For almost 30 years I have bought Hondas at this dealership and had them serviced there. I will continue to do so until I either can no longer drive For almost 30 years I have bought Hondas at this dealership and had them serviced there. I will continue to do so until I either can no longer drive or actually die. They are simply the best. They find the car I want and then take such good care of it and me. Thanks everyone. More
Other Employees Tagged: Brian Madden, the whole service staff
January 25, 2016
Recent Service Visit I recently brought my Honda CR-V for a service visit. A warning light appeared on the dash. After calling the service center they suggested that I I recently brought my Honda CR-V for a service visit. A warning light appeared on the dash. After calling the service center they suggested that I bring it in for review. June, the service manager suggested a few things at first from some simple issues to a more serious issue. I waited for a bit while the car was inspected by a technician. The issue was a failed sensor which they replaced under warranty. The level of competence and professionalism of the service team is excellent and I have had no issues with them over the years I have been using Herb Chambers - Burlington=n More
January 22, 2016
Well done. My experience was completely positive even after having to return because there was a small problem. Upon returning I was pleased because the problem My experience was completely positive even after having to return because there was a small problem. Upon returning I was pleased because the problem was immediately taken care of and I was out of there within 10 minutes. More
January 13, 2016
Friendly and quick service The computer was down when I first arrived to have my car serviced. June was very apologetic and explained the delay ( although it didn't really seem The computer was down when I first arrived to have my car serviced. June was very apologetic and explained the delay ( although it didn't really seem like a delay). Service was completed before the estimated time we were given and we were on our way. I have always been satisfied with the customer service and professionalism of this dealership and will continue to do business here. More
January 04, 2016
Great Service Had to have a tire replaced. They were quick and friendly and the price was quite reasonable. The waiting room was clean and orderly and they checke Had to have a tire replaced. They were quick and friendly and the price was quite reasonable. The waiting room was clean and orderly and they checked me out quickly as well More
December 30, 2015
Service appointment for oil change/30K check I was greeted right away by June and she looked at what I requested which was an oil change and new front wiper blades plus the 30K check. Since I onl I was greeted right away by June and she looked at what I requested which was an oil change and new front wiper blades plus the 30K check. Since I only bought the CRV in May she knew they had already done many things that didn't need to be repeated so she made sure I didn't have service done on unnecessary things. I truly appreciate that honesty. June was great and very patient with me as I am somewhat difficult to understand due to a neurological condition. Upon checking out I had a very nice young man who was also extremely kind and very professional. I never had to wait more than a minute and he was very helpful. This was only my second visit to this dealership and I wasn't quite sure of where the car would be when finished. More
December 23, 2015
Outstanding Customer Service I recently had to have my Honda CRV towed to Herb Chambers in Burlington. I bought my CRV here and the service has been nothing short of stellar. I I recently had to have my Honda CRV towed to Herb Chambers in Burlington. I bought my CRV here and the service has been nothing short of stellar. I had to have a dead battery replaced and an oil change. I have a prepaid oil change program card which was in my glove compartment. They did not charge me for the oil change and took my word for it about the prepaid card and I will have it punched twice on my next oil change. Now that's customer service. I have been to the dealership probably 4 times since purchasing my CRV and they have always exceeded my expectations. If all businesses ran like this, it would be a much better world and we'd all be VERY happy customers. I highly recommend Herb Chambers and would buy again from them in a heart beat! More
Other Employees Tagged: Sergio Urquijo , John in service
December 21, 2015
service Service was great.Service was great.Service was great.Service was great.Service was great.Service was great.Service was great.Service was great.Servic Service was great.Service was great.Service was great.Service was great.Service was great.Service was great.Service was great.Service was great.Service was great. More
December 14, 2015
Wanted to make it right Tricky issue as to whether battery was failing or not. They checked out battery and electrical system. No obvious answer, but they wanted me to be c Tricky issue as to whether battery was failing or not. They checked out battery and electrical system. No obvious answer, but they wanted me to be comfortable with the car and went ahead and replaced the battery! Great customer service. THanks June for staying with it. More
November 26, 2015
Service, Sales responsive to my needs My transaction resulted from a unique situation. Service Department, Sales Department and General Manager all coordinated to make my experience as pai My transaction resulted from a unique situation. Service Department, Sales Department and General Manager all coordinated to make my experience as painless as possible. A+. More
Other Employees Tagged: Sergio Urquijo , Dane Mello, Gerry Salois, Chris (in service)

