June Rodriguez | Page 3

I went in for an oil change for which I had an appointment. We sat for 1 1/2 hours. As soon as we arrived, a lady came and looked at our car and said we need a new windshield. We said that we did appointment. We sat for 1 1/2 hours. As soon as we arrived, a lady came and looked at our car and said we need a new windshield. We said that we did not come for that. She insisted and started writing us up for a new windshield, asking for insurance info. She was nice, but pushy. We did not ask for this and were very uncomfortable with this solicitation from someone not part of the dealership. Not happy with this tactic. More

by papa12x12x Verified Customer Verified Customer

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The mechanic was Informative and efficient. They took care of my vehicle in a timely manner. They took care of my vehicle in a timely manner. More

by ELIZER1011 Verified Customer Verified Customer

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It's my local dealer and I bought the vehicle here so naturally I'm doing the service here. It was a basic service with an oil change and tire rotation. It look a little while but it came out the same as naturally I'm doing the service here. It was a basic service with an oil change and tire rotation. It look a little while but it came out the same as it went in but with presumably new oil and the tires toasted. I didn't check but I hope it was done. Lol I'll be back again in the future. It was a pleasant experience and I got a bag of pretzels. More

by mjf1800 Verified Customer Verified Customer

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“Great experience at Hyundai of Fort Myers! I brought my vehicle in for maintenance and the service was smooth, quick, and very professional. The staff was friendly, kept me informed, and made I brought my vehicle in for maintenance and the service was smooth, quick, and very professional. The staff was friendly, kept me informed, and made the whole process easy. Definitely recommend them for anyone needing reliable service!” More

by rachelhernandez11 Verified Customer Verified Customer

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Horrible service, took my car to get serviced and they took almost 5 hours to do an oil change. I mentioned I was coming from Miami since that’s where I purchased the vehicle . they lost my coolant cap. t took almost 5 hours to do an oil change. I mentioned I was coming from Miami since that’s where I purchased the vehicle . they lost my coolant cap. they peeled the paint in my car, they left the inside of the car dirty. they gave me attitude told me to go to auto parts to find a replacement for my coolant cap. More

by digna Verified Customer Verified Customer

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Got in and out quickly polite and courteous. Took out cabin filter failed to reinstall glove box latch. Hand prints left on glove box Took out cabin filter failed to reinstall glove box latch. Hand prints left on glove box More

by WORLEY14 Verified Customer Verified Customer

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Fixed my issue. Long wait and no updates as to status. Be nice to implement text message services for updates during the wait. Long wait and no updates as to status. Be nice to implement text message services for updates during the wait. More

by TONYCARTER3256 Verified Customer Verified Customer

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I PURCHED A USED PICKUP TRUCK HAD TO WAIT THREE DAYS TO PICK IT UP SO THEY COULD DO THE FINIAL CHECK UP , LESS THAN A WEEK THE TRUCK BROKE DOWN . I TOOK IT BACK TO THE SERVICE DEPARTMENT THEY HAD THE TRUCK PICK IT UP SO THEY COULD DO THE FINIAL CHECK UP , LESS THAN A WEEK THE TRUCK BROKE DOWN . I TOOK IT BACK TO THE SERVICE DEPARTMENT THEY HAD THE TRUCK FOR 2 DAYS THEY THEY TOLD ME IT WAS GOING TO COST ME $800.00 FOR THEM TO FIX THE TRUCK . SALESMAN SAID YOU PURCHED A USED TRUCK AS IS NOW LETS BACKUP I HAD TO WAIT 3 DAYS FOR THE FINIAL CHECKUP THIS PROBLEM WOULD AND SHOULD HAVE BEEN FOUND AND FIXED BEFORE THE TRUCK WAS RELEASED TO ME. JUST FYI A WEEK BEFOR E I PURCHED ANOTHER USED CAR FROM ANOTHER DEALER AND FOUND PROBLEM IWITH IN A WEEK CALLED THE DEALER THEY TOLD ME TO DRING THE CAR IN AND THEY ORDER AND FIX THE CAR AT NO CHARE TO ME AND EVEN GAVE ME A YEAR WARRENTY ON THE REPAIR. NOW I HAVENT EVEN MADE A PAYMENT YET ON THIS TRUCK AND HAVE TO PAY FOR A HUGE REPAIR. STAY AWAY FROM THIS DEALERSHIP AND REPAIR DEPARTMENT. I WOULD RATE THIS PLACE AT -10 More

by dwt3224 Verified Customer Verified Customer

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Great service. Perfectly addressed. Fixed my flat tire. Identified the issue and gave a prompt response. Perfectly addressed. Fixed my flat tire. Identified the issue and gave a prompt response. More

by SHOURIKANDURI1998 Verified Customer Verified Customer

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Absolutely awful customer service! Have placed multiple calls and emails to this dealership and they have yet to have the decency to call me back. Stay away from this dealership when i Have placed multiple calls and emails to this dealership and they have yet to have the decency to call me back. Stay away from this dealership when it comes to service. Unbelievable! We will never go back to this company! More

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