Junior Avalos

Everything started great the salesman Kris, was wonderful, fun and extremely helpful. The finance guy Junior was not very fun or friendly but maybe if you finance with them, it would be different. wonderful, fun and extremely helpful. The finance guy Junior was not very fun or friendly but maybe if you finance with them, it would be different. For me, too many issues with trying to pay for the car. I was not told of any payment method restrictions. I did state I would contact the bank to increase the charge allowance for my debit, and I would then use my debit card for the full amount the next day. So yes, I was frustrated and confused when they said they could not accept the full amount on a debit card. They did offer other options however they involved me trying to scramble to the bank at 4pm on a Friday to get a cashier's check or spending more money for a wire transfer, or they said I could sign a finance contract with them??? It was at this point that the wonderful, fun experience went to xxxx. The salesman became extremely rude, with abrupt behavior and a nasty tone. As an older lady this started to feel a little scary and intimidating for me. I guess they changed because I was less than thrilled by the lack of communication, frustrated by their inability to understand my issues with all of this and very sad that this once exciting moment, was now no longer a happy one. Finally, after 2 hours of back and forth, I decided to leave, magically they then agreed to take my debt card. I believe they knew that if I left, I would not come back, intent to buy contract or not. Once the payment was done the rude and abrupt behavior became even worse. The last sales manager Klinton, did try to make things better but unfortunately by this time I was extremely uncomfortable, intimidated, and feeling scared to the point of tears. I just wanted to leave. I am hoping my grandsons or google will help me understand this new car stuff. I don’t expect them to understand the state that they put me in, and I don’t imagine they honestly care, but to sum this all up, there are missing pieces and issues with the car that they did agree to fix, but I will be paying someone else to fix them as I no longer feel safe or comfortable going back there. More

by DQJONMAR Verified Customer Verified Customer

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Pleasant experience the Seller Angel and the financier JR. very kind, friendly and professional in their functions excellent customer Thanks JR. very kind, friendly and professional in their functions excellent customer Thanks More

by JASERO1 Verified Customer Verified Customer

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Very professional and helpful i really like their behavior and highly recommend. Must go Toyota 😍😍😍 behavior and highly recommend. Must go Toyota 😍😍😍 More

by IMYEASIN3 Verified Customer Verified Customer

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A mí me atendió un muchacho que se llama Carlos Mendoza un excelente vendedor, mucha paciencia, excelente atención un excelente vendedor, mucha paciencia, excelente atención More

by FLORESCLAUDIA0120 Verified Customer Verified Customer

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Staff are well trained and friendly. I enjoyed the experience and flew from California to buy a truck. I enjoyed the experience and flew from California to buy a truck. More

by K1ELAHIAN Verified Customer Verified Customer

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Gracias por la atención prestada a mi persona el día 5 de diciembre. Estamos agradecidos con Debbie Wilson, Toyota o Las Vegas diciembre. Estamos agradecidos con Debbie Wilson, Toyota o Las Vegas More

by GUILLERMOPIELA Verified Customer Verified Customer

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Many thanks to the entire Toyota Las Vegas team, especially Mr. Victor Valenzuela, who provides exceptional customer service. They are a great team, and we have been loyal customers for many years, especially Mr. Victor Valenzuela, who provides exceptional customer service. They are a great team, and we have been loyal customers for many years, working with Mr. Victor Valenzuela and Mr. Lester Artigas, who is a true professional. I wish them all the success in the world because they have a great leader in Mr. Victor Valenzuela, "the boss of all bosses." More

by NUBE1009 Verified Customer Verified Customer

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Great guy. Very informative and pleasant to deal with.An asset to the dealership .Would recommend him and the dealership to my friends and relatives. Very informative and pleasant to deal with.An asset to the dealership .Would recommend him and the dealership to my friends and relatives. More

by FLOMENDEZ1 Verified Customer Verified Customer

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Excelente servicio de Edgar y Liliana para la comprensión de las necesidades del cliente y lo profesional para ajustar al cliente a sus necesidades de las necesidades del cliente y lo profesional para ajustar al cliente a sus necesidades More

by BKGWARZONE Verified Customer Verified Customer

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Great customer service and very friendly and thank you for everything Carlos Mendoza for helping us get our first car for everything Carlos Mendoza for helping us get our first car More

by Marco Napoles Verified Customer Verified Customer

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