Junior Hayes

JR was great to work with through the sales process. Have bought cars from this dealer in the past and great experience. This time around, Mike, the finance guy was an issue. Only showed us 1 interes Have bought cars from this dealer in the past and great experience. This time around, Mike, the finance guy was an issue. Only showed us 1 interest rate/bank, and 1 loan term. We had to push him to show us other financing options. We showed him the better rate we had from capital one, and he just laughed us off. He was really dismissive and condescending. Ended up leaving, then came back the next day and bought the car outright rather than financing through him. More

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First in first, very helpful and extremely merit. I have never imagine I could got a car in that fest I have never imagine I could got a car in that fest More

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Junior went above and beyond to help make sure I had the best experience at Fred Anderson. This was my first time buying a car and he made sure to answer all my questions and helped me feel completely confi best experience at Fred Anderson. This was my first time buying a car and he made sure to answer all my questions and helped me feel completely confident with my purchase. Overall a great experience! More

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Junior was fantastic, flexible & proactive communication which I highly appreciated with my busy schedule. He ensured the process was smooth & I found the perfect vehicle. which I highly appreciated with my busy schedule. He ensured the process was smooth & I found the perfect vehicle. More

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Lindsey was wonderful to work with - she was attentive to every question I had. She was professional and very personable. Mike was helpful as well. You either need to train Omar or remove him from his curre every question I had. She was professional and very personable. Mike was helpful as well. You either need to train Omar or remove him from his current position. He was terrible. I didn’t understand most of what he was talking about and I brought my adult daughter the next day and she left with a headache as I did the evening prior. He kept getting my financing wrong, played around with the prices of the service plans, and certainly did not know what was included in each plan, but assured me when I said that’s what it says that that was indeed included. I wanted the extended service plan so I got them, but need, in writing what is included. Thank you. More

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Absolute pleasure and worry free experience. Paperwork was waiting on us when we got there. Smooth operation and down to earth sales people. Paperwork was waiting on us when we got there. Smooth operation and down to earth sales people. More

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The customer service is impeccable but the our salesman Carl Anderson is the superior to any I have known Carl Anderson is the superior to any I have known More

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I have purchased a vehicle prior to this sale, and Jr. Hayes was the sales representative in both cases. He was friendly, professional and thorough during both transactions. Fred Anderson Toyota is fort Hayes was the sales representative in both cases. He was friendly, professional and thorough during both transactions. Fred Anderson Toyota is fortunate to have him in its employ. More

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Excellent customer service, friendly staff with and including awesome sales representative Jr. Hayes and the financing representative, gentleman named Toby who also was very through with explanation wi including awesome sales representative Jr. Hayes and the financing representative, gentleman named Toby who also was very through with explanation with all my questions. More

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Every one was very personable and kind. They were helpful with any questions and helped make the car buying process easy. They were helpful with any questions and helped make the car buying process easy. More

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