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Justin Ayers
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Justin Ayers | Page 2
Fixed Operations Director
Molle Toyota
601 West 103rd Street
Kansas City, MO 64114
121 Reviews
Dealership Experience
8 yrs, 7 mos
Industry Experience
20 yrs, 8 mos
Employee Video
121 Reviews of Justin Ayers
December 15, 2020
The service was fine. When I presented my coupon for the oil change the Tech stated that he would have to up charge me for 2 additional quarts of oil since the coupon was only good for 5 quarts. When I was oil change the Tech stated that he would have to up charge me for 2 additional quarts of oil since the coupon was only good for 5 quarts. When I was at home I discovered that my Tacoma only requires 6.2 quarts. So I was charged an additional $7 for oil I didn't receive. The $7 is not a big deal to me, but multiply that with all the oil changes the dealer does in a years time and that is a nice profit for them. I know the answer is that it's industry standard, but when you buy in bulk they should only charge for what they provide. It's not like the good old days! More
by PAB00
Verified Customer
Helpful 
December 09, 2020
everything went well and we will be returning for a visit in the near future keep up the good work. This should get me to 25 words in the near future keep up the good work. This should get me to 25 words More
by BHIATT0
Other Employees Tagged: Jason Murray
November 26, 2020
I was unable to schedule appointment online. HOWEVER, I called early in the morning, and was able to get my car in for service on that very day! I LOVED THAT!! FAST friendly service, and great feedback fr called early in the morning, and was able to get my car in for service on that very day! I LOVED THAT!! FAST friendly service, and great feedback from the service rep that checked me in. That was great...also topping off & checking my fluids, brakes & tires. All the best. Thank you!! More
by SANDYM
Other Employees Tagged: Jason Murray, Brandon Holsburg
November 18, 2020
Justin Ayers coordinated warranty work at the body shop. It was finished quickly and professionally. I know that if I have a concern about my Toyota the folks at Molle are their to listen and find solutions It was finished quickly and professionally. I know that if I have a concern about my Toyota the folks at Molle are their to listen and find solutions. More
by mchapman2289
November 15, 2020
They are alwsys fantastic ! The service guys are top knotch for sure. Polite and keep you informed of whats going on with your car. Needed new brake pads snd tires. Courtesy van driver the best. Perfec knotch for sure. Polite and keep you informed of whats going on with your car. Needed new brake pads snd tires. Courtesy van driver the best. Perfect experience!! More
by CONNIEMENDOLIA
Other Employees Tagged: Don Pelzer, Jason Murray , Jay Beach
November 11, 2020
Every thing was excellent, the service person, the wait area, the safety for Covid, the length of wait. Thank you so much. I'd buy another Prius just to get the service. area, the safety for Covid, the length of wait. Thank you so much. I'd buy another Prius just to get the service. More
by VLBONDON
Other Employees Tagged: Jason Murray
October 31, 2020
Excellent service. I have dealt with Molle since 2004 Excellent service. I have dealt with Molle since 2004 when I bought two cars from them and have had them serviced by them ever since Excellent service. I have dealt with Molle since 2004 when I bought two cars from them and have had them serviced by them ever since More
by DAVISTED
Other Employees Tagged: Rick Laffoon
October 27, 2020
we have given up on using the Molle Service department. Your Service reps are consistently pushing product and services and not prone to listen. We no longer will use your service dept and were not happy Your Service reps are consistently pushing product and services and not prone to listen. We no longer will use your service dept and were not happy with how the sales process went either, so the next car we purchase in march will be elsewhere. More
by GEORGE.KOEPP
October 20, 2020
My appointment was very pleasant and left me with the feeling once again, that I had chosen the best place to take care of my beloved RAVIV Ltd. The service agent who met me and saw me through my time t feeling once again, that I had chosen the best place to take care of my beloved RAVIV Ltd. The service agent who met me and saw me through my time there, was courteous, knowledgeable, informative, and completely earned my trust. He kept me up with how things were going, and was open to conversation and questions I had about my car and paying for the work done. He took my coupon and even included another one he had for my my new battery purchase. He walked me out so I could find my car and gave me tips on future work I had in mind. I feel badly I don't know his name, but I felt he was sincere, cared, and I appreciated all he did to make my visit complete and painless. I'd highly recommend, and do, to my friends and family. Thank you Molle Toyota! Eileen Curran More
by PUREHEARTLAND
Other Employees Tagged: Jason Murray
October 08, 2020
Always get good service but the down side is going in for an oil-change with a $29 coupon & going out with a $241 bill! Know that's why so many are reluctant to take their car to the dealer but...was gratef an oil-change with a $29 coupon & going out with a $241 bill! Know that's why so many are reluctant to take their car to the dealer but...was grateful to get a new battery & tires rotate!! More
by VGRUVER
Other Employees Tagged: Jason Murray
