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Justin Baker
455 Reviews
455 Reviews
Write a ReviewDealership Experience
10 yrs, 7 mos
Industry Experience
10 yrs, 7 mos
Languages Spoken
English
455 Reviews of Justin Baker
November 30, 2018
Awesome service...all the time I love bringing in my car to Windward Honda. Service is so fast and they take care of my car like it’s their own. I love bringing in my car to Windward Honda. Service is so fast and they take care of my car like it’s their own. More
by MALCOLMCHING7
Verified CustomerOther Employees Tagged: Wade Fujita
November 28, 2018
Battery Change Justin and his mechanic quickly swapped out the battery in the van, respecting my wife's time. Since our two you children were sleeping in the van, J Justin and his mechanic quickly swapped out the battery in the van, respecting my wife's time. Since our two you children were sleeping in the van, Justin and the mechanic allowed my wife and children to remain in there, parked in sun, while they did the swap. It would have been extremely difficult for my wife to take both sleeping children out of the van and wait. We are extremely appreciative! More
by JNAKAKUR
November 28, 2018
Great personal service and attention to detail Very welcoming and open with a great sense of aloha and very helpful and knowledgeable and keeping me up to date with all going on with my vehicle and Very welcoming and open with a great sense of aloha and very helpful and knowledgeable and keeping me up to date with all going on with my vehicle and environment at the service center More
by BIGSHAUN808
November 28, 2018
Service department Justin from the service dept is AMAZING. We have seen him serveral times for car issues, and he never fails to impress. He is efficient, accommodati Justin from the service dept is AMAZING. We have seen him serveral times for car issues, and he never fails to impress. He is efficient, accommodating, very friendly, and professional. My newborn and toddler fell asleep in the car so instead of having me wake them and take them to the waiting room, he let me stay in the car and had the technician fix the car problem where I was already parked. I am very grateful for not only Justin’s amazing thoughtfulness and service, but also to the technician who was kind enough to brave the sun/heat/sweat to help ease the stress of this mother with a broken car. Extremely impressed with how great this service department is in comparison to ~10 years ago. More
by Tjnaks
Other Employees Tagged: Dee (I think that’s his name) helped us with the battery change
November 28, 2018
Excellent Service Courteous and helpful. They were able to fix the problem with my side view mirror within an hour. I was very pleased with the service and the staff Courteous and helpful. They were able to fix the problem with my side view mirror within an hour. I was very pleased with the service and the staff More
by KEALII.KANE
November 27, 2018
Best Honda dealership on Oahu I purchased a fully loaded 2015 Honda Accord in July 2017 from Honda Windward. Not only was the sales experience excellent, but I have had the vehicl I purchased a fully loaded 2015 Honda Accord in July 2017 from Honda Windward. Not only was the sales experience excellent, but I have had the vehicle in for both warranty and non-warranty service. Always on time, explanations are complete, and service costs are reasonable. It simply does not get any better. Highly recommended. More
by MIKAL.WEISS
Other Employees Tagged: Brian Sanchez, Roy Naito, Victor Lee, Cory Brown
November 27, 2018
Service Dept - Excellent Customer Service Needed emergency service on a busy, fully-booked holiday weekend; The service rep explained what the problem could be and slotted me into the schedule Needed emergency service on a busy, fully-booked holiday weekend; The service rep explained what the problem could be and slotted me into the schedule. My vehicle was serviced quickly and the customer service was excellent. More
by AMD
November 26, 2018
Excellent Service My battery needed a jump and while i was waiting for the towing service I called Honda Windward Service Dept and they were able to schedule me at Expr My battery needed a jump and while i was waiting for the towing service I called Honda Windward Service Dept and they were able to schedule me at Express Service later in the afternoon not knowing how long it would take me to get there. I arrived 2 hours early but they quickly tested my battery and replaced it and I was out in just 30 minutes. With the unexpected car trouble I had, I really appreciated the excellent service from the team. I did not get the names of all the service members. More
by R_Weaver
November 23, 2018
Great service Justin was very helpful with the service that was needed for my car. He went above and beyond the call to make sure that all my concerns were met. Gr Justin was very helpful with the service that was needed for my car. He went above and beyond the call to make sure that all my concerns were met. Great job. More
by PIE4DAR
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