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Justin Birdwell
Justin Birdwell at Bryan College Station Toyota

Justin Birdwell

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.9
151 Reviews
4.9

151 Reviews

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151 Reviews of Justin Birdwell

April 24, 2026

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This is as far as we are concerned THE BEST DEALERSHIP IN THIS AREA. We have bought 5 vehichles at this dealership. AND PLAN TO GET OUR NEXT VEHICLE AT THIS TOYOTA More

by mbattsb
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Recommend Dealer
Yes
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Apr 24, 2026

Bryan College Station Toyota responded

We’re honored to be your go-to for Toyota service and sales and delighted that your Tundra service went smoothly. Your purchase of five vehicles speaks volumes and we can’t wait to assist when you’re ready for your next Toyota. Thank you for your continued loyalty.

April 23, 2026

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He has always made feel welcome and is very professional! ! I couldn’t ask for a better service associate!!! More

by kodyblu1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khurram Ali, Bobby Hall

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Apr 23, 2026

Bryan College Station Toyota responded

It’s wonderful to hear our service associate made you feel so welcome and provided professional care. Thank you for trusting us with your Toyota Camry Hybrid and for sharing your kind feedback.

April 22, 2026

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Great service well informed on all the maintenance that was done on the car. Nice and polite when greeting us at drop off area. More

by candrholdingsinc
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Recommend Dealer
Yes
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Apr 23, 2026

Bryan College Station Toyota responded

Thanks for sharing your experience! We’re glad Justin and our service team kept you informed about every maintenance step on your Prius and greeted you courteously at drop-off. We look forward to assisting you again with your Toyota.

April 22, 2026

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They were very helpful with our air condition repair we had a major problem and they worked with us on pricing and a loaner truck to get the problem fixed More

by bnscattleco
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russell Karli

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Apr 22, 2026

Bryan College Station Toyota responded

We’re glad the air conditioning repair on your Toyota Tundra went smoothly. Our service team is happy the loaner truck and flexible pricing helped address the major problem. Thank you for the five star review.

April 16, 2026

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Seemed to take too long for the first several persons to figure out how to get Justin to me …… More

by pshearon
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Recommend Dealer
Yes
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Apr 17, 2026

Bryan College Station Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate your patience.

April 13, 2026

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Went in for oil change , it was quick and the service team was friendly and knowledgeable! More

by Chaptimmart
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Recommend Dealer
Yes
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Apr 13, 2026

Bryan College Station Toyota responded

Thank you for highlighting how quickly we completed your oil change and for acknowledging Justin and our service team. We are pleased to hear they were friendly and knowledgeable as they worked on your Toyota Tundra Hybrid. We look forward to taking care of any future maintenance needs.

April 12, 2026

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Employee Rating

This dealership continues to find new ways to not provide the service to diagnose problem. More

by WFZANOLINI
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Service Communication
Recommend Dealer
No
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Apr 16, 2026

Bryan College Station Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Apr 16, 2026

Bryan College Station Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

April 11, 2026

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Very helpful staff all around and love the new video text feature for the regular service visits More

by Janet
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Manny Lopez

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Apr 11, 2026

Bryan College Station Toyota responded

It’s great to hear our team supported you during your Toyota Tundra service and that the video text updates enhanced your experience. We’re happy the new feature keeps you informed throughout regular visits. Thank you for trusting us with your Tundra’s service.

April 10, 2026

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Out of all the dealerships I have dealt with, bryan college station Toyota has been the best. From the moment I walked on the lot, to purchasing my brand new truck, and especially through the service d More

by petertranquillo
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Recommend Dealer
Yes
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Apr 10, 2026

Bryan College Station Toyota responded

Thank you for sharing your experience. We’re glad our team made purchasing your new Toyota truck smooth and that our service department provided attentive care. Enjoy your truck and feel free to reach out if we can assist you again.

April 10, 2026

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Employee Rating

Justin is very professional and personable to work with. Highly recommend. him as a service advisor. More

by DDYJAK311
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 10, 2026

Bryan College Station Toyota responded

We appreciate you recommending Justin for your Toyota RAV4 service. It’s great to hear his professional and personable approach made the experience positive. We look forward to assisting you again.

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