Heather Beran

First time using the service department. It was a standard service oil, change, tire rotation, etc. I was quickly checked in my service was done within an hour and I felt I received excellen It was a standard service oil, change, tire rotation, etc. I was quickly checked in my service was done within an hour and I felt I received excellent service. More

by annmarie0 Verified Customer Verified Customer

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BCS toyota service is excellent and happy with their service. Heather was very cooperative and keep updated time to time. I am very satisfied and positive to BCS toyota service team. service. Heather was very cooperative and keep updated time to time. I am very satisfied and positive to BCS toyota service team. More

by MH Islam Verified Customer Verified Customer

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She Listened to me & had relevant suggestions to get work finished when parts come in finished when parts come in More

by ebhill78 Verified Customer Verified Customer

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Had a very enjoyable experience. Solid staff with no pressure tactics. They pledged to go get the vehicle I wanted and they delivered. Will work with them again. Solid staff with no pressure tactics. They pledged to go get the vehicle I wanted and they delivered. Will work with them again. More

by BOHNE6891 Verified Customer Verified Customer

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Heather continues to provide good customer service. The overall approach to detail oriented, quality motivated, and customer centered work for BCS needs improvement at this shop. The overall approach to detail oriented, quality motivated, and customer centered work for BCS needs improvement at this shop. More

by THEFAMILYVINES Verified Customer Verified Customer

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Heather was awesome. Friendly and kept me informed. Great Job! I live in Tomball, make sure to get my service while im in College Station. Friendly and kept me informed. Great Job! I live in Tomball, make sure to get my service while im in College Station. More

by jennifer@primesolutionsvcs.com Verified Customer Verified Customer

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Heather and the BCS Toyota did a great job servicing my 2020 Tundra! Many thanks and keep up the great customer service and work! 2020 Tundra! Many thanks and keep up the great customer service and work! More

by Bobby Butler Verified Customer Verified Customer

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I trust Bryan-College Station Totoya is a good place for my automotive problems to be taken care of. Heather Beran is a great person and she takes very good care of my vehicles. my automotive problems to be taken care of. Heather Beran is a great person and she takes very good care of my vehicles. More

by CHARLES_DOMINGUEZ Verified Customer Verified Customer

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Excellent service. Heather took care of the service. Work finished on time. I recommend Toyota to my friends. Heather took care of the service. Work finished on time. I recommend Toyota to my friends. More

by Pratheepa Verified Customer Verified Customer

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Heather and Tony were both super helpful. Heather signed me in and let me know what all services would need to be performed and gave me a realistic time table that I could expect my vehicle t Heather signed me in and let me know what all services would need to be performed and gave me a realistic time table that I could expect my vehicle to be ready. Once my vehicle was done being serviced Tony went over the inspection report with me and then help explained what services I could expect needing next time I brought my vehicle in. More

by dominiquewitherspoon22 Verified Customer Verified Customer

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