Heather Beran
Heather Beran at Bryan College Station Toyota

Heather Beran

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.8
144 Reviews
4.8

144 Reviews

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144 Reviews of Heather Beran

October 03, 2026

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Employee Rating

Heather was awesome. Friendly and kept me informed. Great Job! I live in Tomball, make sure to get my service while im in College Station. More

by jennifer@primesolutionsvcs.com
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 03, 2026

Bryan College Station Toyota responded

Your praise of Heather’s friendly updates shows how our service team stays in touch. We’re honored you’ll choose us for service on your Sequoia whenever you’re in College Station.

September 28, 2026

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Heather and the BCS Toyota did a great job servicing my 2020 Tundra! Many thanks and keep up the great customer service and work! More

by Bobby Butler
Service Price Transparency
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Recommend Dealer
Yes
Sep 28, 2026

Bryan College Station Toyota responded

Your shout-out to Heather highlights her dedication to delivering excellent care on your 2020 Tundra. Your praise of our customer service and workmanship means a lot to us.

September 21, 2026

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I trust Bryan-College Station Totoya is a good place for my automotive problems to be taken care of. Heather Beran is a great person and she takes very good care of my vehicles. More

by CHARLES_DOMINGUEZ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell

Sep 21, 2026

Bryan College Station Toyota responded

Knowing you trust us with your Tundra means a lot to our service team. Heather is pleased to provide attentive care for your vehicles.

September 17, 2026

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Excellent service. Heather took care of the service. Work finished on time. I recommend Toyota to my friends. More

by Pratheepa
Service Price Transparency
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Recommend Dealer
Yes
Sep 17, 2026

Bryan College Station Toyota responded

We’re glad Heather completed the service on your RAV4 on time. Knowing you recommend us to your friends means a lot to our team.

September 08, 2026

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Heather and Tony were both super helpful. Heather signed me in and let me know what all services would need to be performed and gave me a realistic time table that I could expect my vehicle t More

by dominiquewitherspoon22
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tony Rogers

Sep 08, 2026

Bryan College Station Toyota responded

Hearing that Heather’s clear timetable and Tony’s detailed walkthrough of upcoming maintenance kept you informed means a lot to our service team. We’re glad we could provide a transparent service experience for your Camry. Thank you for trusting us with your vehicle.

September 07, 2026

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Heather is the best! She explains things well and takes my concerns seriously. She took care of things when I had a flat tire en route and my kids were out of town (I a More

by JWHITE59
Service Price Transparency
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Recommend Dealer
Yes
Sep 14, 2026

Bryan College Station Toyota responded

We're thrilled to hear you had such a wonderful experience with our service team! Heather is indeed fantastic and we'll be sure to pass along your praises to her. Thank you for being a loyal customer, we're here for any of your future service needs!

September 07, 2026

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Great service! I brought my car in for routine maintenance, and the whole process was quick and easy. The staff was friendly and professional. Very satisfied with m More

by Masoomeh.rashidpoor
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2026

Bryan College Station Toyota responded

Your note about how quick and easy the routine maintenance on your Toyota Corolla was reflects our team’s commitment to efficiency. Your feedback and five-star rating mean a great deal to our service team.

August 20, 2026

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Good service advisor and good customer service from this dealer. They stand by and make sure the customer is taken care of More

by drewnjace
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Recommend Dealer
Yes
Aug 20, 2026

Bryan College Station Toyota responded

Ensuring every service visit leaves you feeling supported is at the heart of our service department. Knowing that our advisor stood by you and took great care of your Corolla means a lot to our service team.

August 16, 2026

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Heather is a very professional service agent. She is genuinely interested in her customers. Heather is a very professional service agent. She clearly explains car problems and choices f More

by MARIANNEMAXWELL
Service Price Transparency
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Recommend Dealer
Yes
Aug 16, 2026

Bryan College Station Toyota responded

Your comments about Heather’s clear explanations during the service on your Toyota RAV4 reflect how our service team values transparency. Knowing that her genuine care and professionalism left you feeling confident means a lot to our service team.

July 27, 2026

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They have a "new process" where they email you the receipt, only they didn't. Now I need to chase it down. More

by larrywestmoreland15
Service Price Transparency
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Recommend Dealer
Yes
Jul 27, 2026

Bryan College Station Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Larry, feel free to contact us at your convenience.

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