Heather Beran

They have a "new process" where they email you the receipt, only they didn't. Now I need to chase it down. receipt, only they didn't. Now I need to chase it down. More

by larrywestmoreland15 Verified Customer Verified Customer

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It was our first time to this area and to Toyota Bryan College Station. Great customer service and very helpful with setting up appointment, Mrs. Heather was very helpful, professional and very personab College Station. Great customer service and very helpful with setting up appointment, Mrs. Heather was very helpful, professional and very personable towards my granddaughter. She let her know if she had any problems to call them and they would be more than happy with assisting her, I personally want to thank Mrs. Heather Beran for helping my granddaughter with her first experience with her car and her appointment, Thank you Missi Dayringer grandmother, More

by TWOOLDNUTS Verified Customer Verified Customer

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This is the only place I would have my vehicle serviced. They provide top quality service at a competitive price. I know my vehicle is in proper working order when I pick it up. Bobby does a great job of ta They provide top quality service at a competitive price. I know my vehicle is in proper working order when I pick it up. Bobby does a great job of taking care of his customers and making sure your vehicle is serviced to your expectation. I have 3 Toyotas and I would not take them anywhere else for service. More

by toytech1 Verified Customer Verified Customer

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Heather is wonderful. Kept us well informed and worked with us to get AutoNation to come and get our and repair their error. Kept us well informed and worked with us to get AutoNation to come and get our and repair their error. More

by TERESAAXELSON Verified Customer Verified Customer

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Keep doing that video review after servicing! Adds a nice touch for the customer experience Adds a nice touch for the customer experience More

by toyota17 Verified Customer Verified Customer

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Heather is the absolute best! She "rescued" me from a flat tire recently when my family was out of town and I didn't have many other options! She is smart and caring and follows She "rescued" me from a flat tire recently when my family was out of town and I didn't have many other options! She is smart and caring and follows through - she is the third service representative I've had since I've been a customer at this dealership and by far the best! My only objective to the dealership was the financing deal that was offered when I bought my RAV-4 with a ridiculously high interest rate. I've learned my lesson, though - I won't finance through Toyota Financial again. But, in general, the dealership is good except for this one area. And Heather is the best! More

by hec_jhw Verified Customer Verified Customer

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My car was serviced in a very efficient and timely manner. The only issue I had was that they installed a new battery even after we told them our existing battery was less than a year old. They should manner. The only issue I had was that they installed a new battery even after we told them our existing battery was less than a year old. They should have returned the old battery to us so we could have taken it back under the warranty and received a refund or replacement. Other than that, the service was good. More

by bessette682 Verified Customer Verified Customer

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Heather from service and Billy the sales manager are the best I've ever met ! They have surpassed my expectation with excellent customer service and good time management . I'm traveling and I don't want the best I've ever met ! They have surpassed my expectation with excellent customer service and good time management . I'm traveling and I don't want the down time so that's very important to me. I love my Toyota. I will recommend them every time ! More

by RHALL.TX Verified Customer Verified Customer

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As always, outstanding service. Heather has always been the best. We’ve never had a bad experience at Toyota. Thank you for making time for us and centering your focus on us as cust Heather has always been the best. We’ve never had a bad experience at Toyota. Thank you for making time for us and centering your focus on us as customers. More

by HUSK3RJIM Verified Customer Verified Customer

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Very professional, and concern about my vehicle which I truly appreciate. And I like getting my reminders about my car due for service thank you for serving my car. truly appreciate. And I like getting my reminders about my car due for service thank you for serving my car. More

by dejesus_dora Verified Customer Verified Customer

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