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Heather Beran
Heather Beran at Bryan College Station Toyota

Heather Beran

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.8
124 Reviews
4.8

124 Reviews

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124 Reviews of Heather Beran

June 22, 2026

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Employee Rating

I have always had the best service with this dealership. A big thanks for being so kind. More

by BEAVERSANDRA03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Rogers

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Jun 23, 2026

Bryan College Station Toyota responded

We’re grateful for your continued trust in our team for your Subaru service. It’s wonderful to know our staff has treated you with kindness and professionalism. We look forward to serving you again.

June 21, 2026

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Employee Rating

I thought that having a TV screen above the urinal in the men's bathroom was a little tacky. . . . otherwise good service. More

by ASHBURNSP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 22, 2026

Bryan College Station Toyota responded

Thank you for this feedback. While we're disappointed to learn that we didn't meet your expectations, please feel free to reach out if you would like to discuss this further.

June 10, 2026

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Employee Rating

Tanner was amazing,his technician diagnosed my problem and had me back on the road faster than originally planned. More

by CATWHOSURFS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell, Tanner Gregory, Bobby Hall

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Jun 11, 2026

Bryan College Station Toyota responded

Thank you for sharing your experience and for the perfect rating. We’re glad Tanner and our technician team quickly resolved your issue and got you back on the road sooner than expected. Let us know anytime you need assistance with your Toyota.

June 03, 2026

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Employee Rating

I always receive good customer service and Heather is great to work with. Will return. More

by Dcq79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2026

Bryan College Station Toyota responded

We’re glad Heather consistently provides great support when you bring in your Toyota RAV4. We look forward to your return for future service. Thanks for your continued loyalty.

May 05, 2026

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They are doing a great job from sales to service! Would absolutely recommend using them to purchase and continued maintenance. More

by dustin.allan.dieter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell

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May 05, 2026

Bryan College Station Toyota responded

Delighted to hear our sales team and service department provided a great experience for your Land Cruiser. We appreciate your recommendation and look forward to supporting your ongoing maintenance.

April 29, 2026

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Employee Rating

She was courteous, helpful, and it didn’t take long for her to bring the car back More

by HEAVENLYANGELS_07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2026

Bryan College Station Toyota responded

We’re glad Heather was courteous and returned your Toyota Corolla so promptly. Thank you for the five-star rating and for trusting us with your service needs.

April 22, 2026

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Employee Rating

Timely reminders, easy booking, quick and recorded services, and recommendations for proper servicing. I have always had a good experience with BCS Toyota for 2 years now. Thanks to Service Advisor To More

by asengupta22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Rogers , Tony Rogers

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Apr 22, 2026

Bryan College Station Toyota responded

We’re delighted to hear that our reminders and simple booking process have been helpful over the past two years. It’s great that our quick service and clear recommendations made your visits seamless, and Tony is glad to assist. We look forward to continuing to support your Toyota.

April 15, 2026

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Employee Rating

They do a great job,every one are very friendly and nice like I said great job. More

by miltonwilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 15, 2026

Bryan College Station Toyota responded

Thank you for recognizing our team’s friendliness. Heather and our staff are pleased your Tundra service met your expectations. We appreciate your five star review and look forward to assisting you again.

April 11, 2026

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Employee Rating

Usually easy to get appointment. last visit I had basic service but after 1.5 hrs I had to find out my car was ready - no text alert and no coming to find even though I asked anothe More

by dahardeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Lopez

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Apr 14, 2026

Bryan College Station Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 11, 2026

Dealership Rating
Employee Rating

We had the best car buying experience of our lives at BCS Toyota! Everyone involved went above and beyond to make the process seamless and enjoyable. It’s rare to find a business that consistently demonstrat More

by lacyjae03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Bean, Brad George, Nikki Bordallo

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Apr 11, 2026

Bryan College Station Toyota responded

Your five-star review made our day. We’re thrilled that purchasing your Toyota Grand Highlander was seamless and enjoyable thanks to the team’s collaboration. Nikki will be excited to hear your shoutout.

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