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Justin Brant

Overview Reviews (102) Inventory (153)

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Justin Brant

Justin Brant | Page 9

Service Advisor

Bob Penkhus Volkswagen

1101 Motor City Dr
Colorado Springs, CO 80905

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102 Reviews

Overview Reviews (102) Inventory (153)

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102 Reviews

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102 Reviews of Justin Brant

September 08, 2022

Dealership Rating

Employee Rating

Very on point on what needed to be fixed and had a really good experience with the way they handled warranty claims. good experience with the way they handled warranty claims. More

by BIERMAN4525

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 09, 2022 -

Bob Penkhus Volkswagen responded

Thank you for the positive feedback.

September 02, 2022

Dealership Rating

Employee Rating

scheduled appt by phone. agent ready non our arrival. loaner available as requested. test drive with technician since noise & slight vibration no longer noticeable. very unde agent ready non our arrival. loaner available as requested. test drive with technician since noise & slight vibration no longer noticeable. very understanding of my concern before starting 800 mile drive home to texas. More

by sollberger46

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sean Heuertz

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Sep 06, 2022 -

Bob Penkhus Volkswagen responded

Thank you very much for coming to see for your service needs. We are pleased to hear our team could get your vehicle back to tip top shape.

August 30, 2022

Dealership Rating

Employee Rating

You have amazing customer service. Justin is great asset to your dealership, he is able to always take care of me. Justin is great asset to your dealership, he is able to always take care of me. More

by MEAPACHEWOMAN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 06, 2022 -

Bob Penkhus Volkswagen responded

Thank you for your kind words. We are so happy to hear that you enjoyed your visit. We will make sure to let Justin know he did a great job with your visit. See you at the next appointment.

August 25, 2022

Dealership Rating

Employee Rating

Justin is very knowledgeable, courteous. I would recommend Bob Penkhus just because of his helpfulness with all my car needs. Thank you Justin. I would recommend Bob Penkhus just because of his helpfulness with all my car needs. Thank you Justin. More

by mylane020

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 30, 2022 -

Bob Penkhus Volkswagen responded

Thank you very much for your kind words. We are honored by your recommendation and will be sure to share this with Justin. See you at the next visit.

August 21, 2022

Dealership Rating

Employee Rating

Justin was awesome, very knowledgeable and helpful. my about only regret was the cost of the check engine light test. my about only regret was the cost of the check engine light test. More

by HONUFOX

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 22, 2022 -

Bob Penkhus Volkswagen responded

Thank you for the review.

August 17, 2022

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Employee Rating

Great costumer service as always. I really like the car wash after car was serviced I really like the car wash after car was serviced More

by REYNP2012

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 22, 2022 -

Bob Penkhus Volkswagen responded

Rey thank you for the 5 star review.

August 17, 2022

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Employee Rating

Very efficient, friendly and cost was okay. I take my vehicle there for all of its services. I take my vehicle there for all of its services. More

by RICHIE_REEDER

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 22, 2022 -

Bob Penkhus Volkswagen responded

Richie we appreciate you trusting us with your car needs. We look forward to your next visit.

August 16, 2022

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Employee Rating

They did a excellent job on my car and they answered all my questions thanks! my questions thanks! More

by ANNETTE.SANDOVAL

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Shay Galvan, Andrew Cossman , Joey Culbertson, Brian Dorcey, Sarah Force, Bud Hall, Sean Heuertz, Amanda Mead, Chris Sherban

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Aug 22, 2022 -

Bob Penkhus Volkswagen responded

Annette thank you very much for the 5 star review. Come see us again for any other car needs.

August 12, 2022

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Employee Rating

Despite a scheduling mixup Justin very efficiently got me in and out and on my way. in and out and on my way. More

by MVSCHMILLEN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 15, 2022 -

Bob Penkhus Volkswagen responded

We are very happy to hear Justin and the team could accommodate you and get your vehicle serviced.

August 11, 2022

Dealership Rating

Employee Rating

You guys rock. We needed diagnostic help during a multi-day road trip and your service manager was outstanding. We needed diagnostic help during a multi-day road trip and your service manager was outstanding. More

by CHRISWATSON0

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Aug 15, 2022 -

Bob Penkhus Volkswagen responded

Chris thank you for the kind words. We are thrilled to hear our team could help keep you guys on the road.

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