Justin Brant | Page 5
Service Advisor
Bob Penkhus Volkswagen
1101 Motor City Dr
Colorado Springs, CO 80905
102 Reviews
Write a Review102 Reviews of Justin Brant
October 19, 2022
Sales wise, I had very little help from anyone when trying to buy a car or returned emails or calls. I decided to go with a different brand but had to buy out my lease in order to use as trade in. Spok trying to buy a car or returned emails or calls. I decided to go with a different brand but had to buy out my lease in order to use as trade in. Spoke to Bryn and he got me squared away quickly. Nice guy too. Aside from him, I wouldn’t recommend this dealer. The service tech that had worked on my VW multiple times didn’t understand how the wipers worked, stated he replaced cabin filter, which was not done as I looked at it two weeks later… he broke my review mirror, high beam assist, and reset all infotainment features. Mind you, none of that was broke nor part of original complaint when bringing in. Reset all of the they kept ordering the wrong parts for my seat massage. The service advisor was great to work with. First and last time with a VW. And truly the dealer experience plays a huge roll when coming from a luxury brand to “mainstream,” for lack of a better term. Some may have had better experience than I, so take my review with a grain of salt but I will not use this dealer again, but mainly for the absolute horrible quality of a brand new Arteon in a year and a half. More
Other Employees Tagged: Bryn Reynolds , Tadd Wells
October 07, 2022
The service department was courteous and friendly. It was great that they recorded and sent the video of the vehicle prior to any work being completed. The only downfall was they didn't paint the doo It was great that they recorded and sent the video of the vehicle prior to any work being completed. The only downfall was they didn't paint the door clip after I ordered and requested it before my scheduled appointment. More
September 22, 2022
Justin is awesome, and trustworthy! ! I appreciate him going above and beyond for us. Top notch service, and they wash your car. ! I appreciate him going above and beyond for us. Top notch service, and they wash your car. More
Other Employees Tagged: Andrew Cossman
September 19, 2022
This service department is truly a great resource. They great 👍 me with a warm and friendly atmosphere. They are prom and honest. AND, the dealership is clean. Thank you Bob Penkhus. They great 👍 me with a warm and friendly atmosphere. They are prom and honest. AND, the dealership is clean. Thank you Bob Penkhus. More
Other Employees Tagged: Brian Dorcey
September 16, 2022
Great communication and professionalism And service. Audi A6 rinks like new. Know what I need next Audi A6 rinks like new. Know what I need next More
Other Employees Tagged: Shay Galvan, Andrew Cossman , Brian Dorcey

