David Greene- my service advisor. Absolutely one of the
David Greene- my service advisor.
Absolutely one of the most pleasant experiences you will have at this Dealership. He is seamless, professional, at
David Greene- my service advisor.
Absolutely one of the most pleasant experiences you will have at this Dealership. He is seamless, professional, attentive, he listens and applies the knowledge to your concern immediately. His transparency is obvious and he cares about his clients.
Thank you David...you have earned a client for life.
-Denise Jones
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by Denise Jones
Other Employees Tagged:
David Greene, John Shelley
Jul 30, 2021 -
Walter's Mercedes-Benz of Riverside responded
Denise,
Thank you so much for your excellent review! Providing thorough and efficient services is so important to us, and we are so glad that David could ease your concerns and meet your satisfaction. He will be honored to know that you deeply valued his assistance with your automotive needs. We look forward to providing you with our best care in the years to come!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
This was the easiest and most pleasant car buying
experience we have had. John Shelley was very knowledgeable about the vehicle we were interested in and explained the features well. While other deal
experience we have had. John Shelley was very knowledgeable about the vehicle we were interested in and explained the features well. While other dealers were adding a surcharge to their vehicles, Walter's did not; hats off to Walter's. John delivered the car to our home and the process was seamless.
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by JC
Other Employees Tagged:
Bryan Fitzpatrick, John Shelley
Jul 22, 2021 -
Walter's Mercedes-Benz of Riverside responded
JC,
Thank you so much for your wonderful review! Providing a seamless and exceptional experience is always our goal, and we are delighted that John met your satisfaction! He will be honored to know that you deeply valued his assistance with your special purchase. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! Please drive safely, and do not hesitate to let us know if there is ever anything more that we may assist you with in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
John Shelley did an awesome job recommending us the GLB.
I was unfamiliar with the vehicle due to being a fairly new model. Thanks again.
I was unfamiliar with the vehicle due to being a fairly new model. Thanks again.
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by nes3514
Other Employees Tagged:
John Shelley
Jul 09, 2021 -
Walter's Mercedes-Benz of Riverside responded
Nes,
Congratulations on your new Mercedes-Benz GLB- on behalf of John and the entire team! We are honored to have had the opportunity to work with you, and we appreciate you taking the time to share this positive review. We are delighted that John provided you with top-notch assistance with your special purchase. Please drive safely, and do not hesitate to give us a call if you are ever in need of further assistance in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
I had a wonderful experience at this dealership
purchasing a certified used GLE. I had my children with me and Icekk Ortiz was great with them and answering all my questions. The dealership is well
purchasing a certified used GLE. I had my children with me and Icekk Ortiz was great with them and answering all my questions. The dealership is well maintained and everyone was friendly.
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by Diona Simoneit
Other Employees Tagged:
Icekk Ortiz
Jul 09, 2021 -
Walter's Mercedes-Benz of Riverside responded
Diona,
Thank you so much for your positive review! We appreciate the opportunity to work with you, and we are delighted that Icekk provided you with a 5-star experience. It is our pleasure to assist you in any way possible, and we wish you and your family the warmest congratulations on your new Mercedes-Benz GLE- on behalf of Icekk and the entire team! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
Christian and the team were very helpful and made it an
enjoyable experience. We told him the car we were interested in, he showed us a few, then took it on a test drive! He worked with us on all our optio
enjoyable experience. We told him the car we were interested in, he showed us a few, then took it on a test drive! He worked with us on all our options in detail for the best outcome. He also told us to come back in if we had questions about all interior details/ set up on the car. thank you, love my Mercedes😊
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by abbeyh
Other Employees Tagged:
Christian Felix, Tony Wasif
Jun 24, 2021 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for taking the time to share this positive review! We are pleased that Christian could be of assistance to you and provide you with the top-notch experience that you deserve. It is our pleasure to serve you in any way possible. Please do not hesitate to let us know if we may be of further assistance to you in the future. We wish you the warmest congratulations on your new vehicle- on behalf of Christian and the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
Christian Garcia and the team were very helpful and made
it an enjoyable experience. We told him the car we were interested in, he showed us a few, then took it on a test drive! He worked with us on all our
it an enjoyable experience. We told him the car we were interested in, he showed us a few, then took it on a test drive! He worked with us on all our options in detail for the best outcome. He also told us to come back in if we had questions about all interior details/ set up on the car. thank you, love my Mercedes 😊
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by abbeyh
Other Employees Tagged:
Christian Felix, Bryan Fitzpatrick, Tony Wasif
Jun 23, 2021 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for taking the time to share this positive review! We are pleased that Christian could be of assistance to you and provide you with the top-notch experience that you deserve. It is our pleasure to serve you in any way possible. Please do not hesitate to let us know if we may be of further assistance to you in the future. We wish you the warmest congratulations on your new vehicle- on behalf of Christian and the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
This I was the second time we purchased a vehicle from
Walters. I can’t say enough good things. Alfonso Hernandez was great, going above and beyond for us getting us exactly what we wanted. Justin Campbel
Walters. I can’t say enough good things. Alfonso Hernandez was great, going above and beyond for us getting us exactly what we wanted. Justin Campbell in finance was wonderful to work with.
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by Maureenm
Jun 14, 2021 -
Walter's Mercedes-Benz of Riverside responded
Maureen,
Congratulations on your new vehicle! We are so appreciative of your repeat business, and we are pleased that our team could provide you with a 5-star experience once again! We couldn't be more pleased to hear of your satisfaction. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
I worked with Christian Felix on getting my dream car and
I couldn't be happier! He absolutely blew my expectations out of the water. His professionalism, attention to detail and really getting an understand
I couldn't be happier! He absolutely blew my expectations out of the water. His professionalism, attention to detail and really getting an understanding of what I was looking for was on point. He went above and beyond what I could have ever asked for and made the entire process a breeze. He is extremely knowledgeable and took his time to answer any questions or concerns that I had. This by far was the best experience I've ever had and look forward to purchasing from him again.
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by Christen_marieee
Other Employees Tagged:
Christian Felix
Jun 02, 2021 -
Walter's Mercedes-Benz of Riverside responded
Christen,
Thank you for taking the time to share this wonderful review! We couldn't be more pleased to hear of your satisfaction, and we are thrilled that Christian could get you into the vehicle of your dreams! We thank you for allowing us to assist you with this special purchase, and we congratulate you on your new vehicle- on behalf of the entire team!
Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
Dina Backer was a knowledgeable and professional
salesperson that served me well. Would recommend her strongly. She repeatedly asked if I had questions or concerns.
salesperson that served me well. Would recommend her strongly. She repeatedly asked if I had questions or concerns.
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by KWG
Other Employees Tagged:
Dina Backer, Bryan Fitzpatrick
May 19, 2021 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Dina this 5-star review! We are pleased to know that she took exceptional care of you throughout your visit! We are so appreciative of the opportunity to work with you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
Had to come back to Walter’s since our GLB250 was having
the same issues. Rene Orellana helped us and helped us with our predicament! We took back the lease and we purchased a brand new GLC300. Customer ser
the same issues. Rene Orellana helped us and helped us with our predicament! We took back the lease and we purchased a brand new GLC300. Customer service was over and beyond. He took his time to go over the car and the features. He is the the best! I will refer al my family and friends to him if they want a Mercedes!
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by josie76
Other Employees Tagged:
Ray Burke, Emil Iltchi, Rene Orellana, The gentleman who detailed our car. He was very nice and professional and he did a great job! Sorry I didn’t get his name.
Apr 23, 2021 -
Walter's Mercedes-Benz of Riverside responded
Josie,
Thank you for taking the time to share this wonderful review! We are overjoyed that Rene could be of assistance to you and make your recent visit an all-around success! We can't wait for you to enjoy your new Mercedes-Benz GLC 300. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager