Sherman Chevrolet did a great job fixing the issue with
my truck. They handled the whole issue with professional attitude.
my truck. They handled the whole issue with professional attitude.
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by Kevinahtonen
Verified Customer
Verified Customer
Service Price Transparency
They went above great service on the day I visited.
Definitely will go back for my next visit.
Definitely will go back for my next visit.
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by bhowell
Verified Customer
Verified Customer
Service Price Transparency
The guys here are very nice and made sure that my car was
taking care; however when I checked the sticker that was put on my windshield regarding my next oil change the mileage until my next oil change was w
taking care; however when I checked the sticker that was put on my windshield regarding my next oil change the mileage until my next oil change was wrong.
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by marquita_giddens
Verified Customer
Verified Customer
Service Price Transparency
Oct 27, 2023 -
Sherman Chevrolet Cadillac responded
Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact our service manager at 903-270-3770 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Everyone is courteous.
They make checking in and out very quick and easy. When I drop my car off they do a great job of communicating with me.
They make checking in and out very quick and easy. When I drop my car off they do a great job of communicating with me.
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by DSpeedIII
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Landon
Oct 27, 2023 -
Sherman Chevrolet Cadillac responded
Hi, Thank you for taking the time to share your experience. If you ever have any questions, please call us or come by and see us.!! Thank you again for choosing Sherman Chevrolet Cadillac. and we hope to see you again.
I said “yes” to recommending the service center because
my car is in warranty, so no other choice right now. But I should NOT have to wait 2 hours (!) for an oil change when I scheduled an appointment. Not
my car is in warranty, so no other choice right now. But I should NOT have to wait 2 hours (!) for an oil change when I scheduled an appointment. Nothing else was done to the car. No fluid inspection, no tire pressure check (and they need air so that how I know), no quick drive thru car wash…nothing. Pretty disappointing service when I compare how I was treated with my last 3 cars that were not Chevy.
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by RPMamma
Verified Customer
Verified Customer
Service Price Transparency
Sherman Chevrolet service team are a top notch group of
folks getting it done
The service advisers, techs and managers always courteous and professional
folks getting it done
The service advisers, techs and managers always courteous and professional
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by WNICHOLSON36
Verified Customer
Verified Customer
Service Price Transparency
Great service by the whole crew, Fallon is so
professional and does excellent job. Thanks so much
Letha Baze
professional and does excellent job. Thanks so much
Letha Baze
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by Quilter
Verified Customer
Verified Customer
Service Price Transparency
I’m impressed with the work and with the people in the
time and the cost
time and the cost
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by ADELA.GAYTAN
Verified Customer
Verified Customer
Service Price Transparency
It is a very nice dealership.
It has very professional personnel. The service department is excellent.
It has very professional personnel. The service department is excellent.
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by BRADEN.SMITH
Verified Customer
Verified Customer
Service Price Transparency
They missed one thing that was wrong with car and didn’t
fix it have to take it back
fix it have to take it back
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by Mare
Verified Customer
Verified Customer
Service Price Transparency
Oct 23, 2023 -
Sherman Chevrolet Cadillac responded
Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact our service manager at 903-270-3770 at your earliest convenience. We hope to hear from you soon. Take care.