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Justin Ernst
Justin Ernst at Family Toyota of Burleson
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Justin Ernst | Page 8

Family Service Advisor

Family Toyota of Burleson

801 S Burleson Blvd
Burleson, TX 76028

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5.0
102 Reviews

Dealership Experience

5 yrs

Industry Experience

12 yrs, 5 mos

5.0

102 Reviews

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102 Reviews of Justin Ernst

April 26, 2022

Dealership Rating
Employee Rating

Service was great. Went in for my 20k service and service folks were easy to deal with and they completed the service on my truck fairly quickly. More

by m0wens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Apr 27, 2022

Family Toyota of Burleson responded

Hello, thank you for trusting Family Toyota of Burleson. We appreciate your 5-star rating and we are happy to deliver fairly quick service. Whenever you need your vehicle fixed we are happy to help. Have an awesome week.

April 19, 2022

Dealership Rating
Employee Rating

I love working with Nastassia she is great I will continue to take my vehicles to Family Toyota of Burleson. Thank you More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Sutton , Nastassia Justice , Irlanne Pollard

Helpful
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Apr 19, 2022

Family Toyota of Burleson responded

Thank you for the great review. It's wonderful to hear that our staff is so great. We look forward to assisting with all of your automotive needs at Family Toyota of Burleson.

April 16, 2022

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Employee Rating

We had a problem with our car's on-board WiFi. These guys went way above and beyond in getting our car fixed right. My wife and I have bought 3 cars from them, and I don't plan to ever go anywhere More

by luciangoodson
Recommend Dealer
Yes

Other Employees Tagged: Cristian Berumen, Lindsey Sutton , Raad Batayneh, Nastassia Justice , Paul Denman, Brian Mainard, Ashleigh Pennington, Brendon

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Apr 17, 2022

Family Toyota of Burleson responded

Thank you for taking the time to leave this review. It was our pleasure to provide you a top-notch dealership experience during your quick little visit. We hope you will come back to see us in the future as we're glad to have you as such a loyal customer!

April 08, 2022

Dealership Rating
Employee Rating

I went there for some service work they took very good care of me they replaced what needed to be done in a timely matter thank you family Toyota More

by Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Apr 08, 2022

Family Toyota of Burleson responded

We appreciate your positive feedback and we are glad to know our Service Team took care of you in a timely manner. Thank you for your business with Family Toyota of Burleson.

April 08, 2022

Dealership Rating
Employee Rating

Done in timely manner friendly service great service service person was friendly and polite thankd More

by grumpytexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Sutton , Nastassia Justice , Irlanne Pollard

Helpful
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Apr 09, 2022

Family Toyota of Burleson responded

Thank you for your positive review! Our Service Department always aims to provide quality and efficient service when you come in for mainteance. Your business is greatly appreciated, and Family Toyota of Burleson looks forward to seeing you again!

Apr 10, 2022

grumpytexas responded

Thanks

April 05, 2022

Dealership Rating
Employee Rating

I don’t have any word thanks everting was good no problems excellent service thanks agu More

by Lalogzz2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Sheffield, Estefania Molinares, Lindsey Sutton , Paige Douberly, Nastassia Justice , Irlanne Pollard

Helpful
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Apr 06, 2022

Family Toyota of Burleson responded

Thank you for your positive review. It is fantastic to know that our Sales Department could meet your expectations. Thank you for choosing Family Toyota of Burleson , and we look forward to your next visit. Dustin Herndon General Manager (817) 447-4400

March 22, 2022

Dealership Rating
Employee Rating

I always receive excellent service and everyone is kind and helpful. I have been doing business here since 2016 and I’m always pleased with the service and the people who have gone above and beyond to help More

by deborahkaywisdom51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Sutton , Nastassia Justice , Irlanne Pollard, Branden

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Mar 22, 2022

Family Toyota of Burleson responded

Thank you for taking the time to leave a review for us at Family Toyota of Burleson. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

March 19, 2022

Dealership Rating
Employee Rating

The service department is great. The facility is welcoming and clean. I would recommend to others. More

by Thewrightphotogirl68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Sutton , Nastassia Justice

Helpful
Report | Print
Mar 19, 2022

Family Toyota of Burleson responded

We're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

March 08, 2022

Dealership Rating
Employee Rating

Family Toyota is the place to take your car for service work. Excellent service!! I especially like their team work and their courtesy. More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Mar 08, 2022

Family Toyota of Burleson responded

Thank you for taking the time to leave us a great review, CJ! It was a pleasure to work with you, and we look forward to working with you again at Family Toyota of Burleson.

February 22, 2022

Dealership Rating
Employee Rating

Thoughtful service,, kind attitude, cleaned exterior of car quick service, courtesy driver very efficient and friendly More

by cactus.dg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Sheffield, Estefania Molinares, Lindsey Sutton , Paige Douberly, Nastassia Justice , Blake Samuels

Helpful
Report | Print
Feb 22, 2022

Family Toyota of Burleson responded

Thank you for taking the time to share your quick and efficient service experience with us! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Family Toyota of Burleson.

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