Justin Ernst
Justin Ernst at Family Toyota of Burleson
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Justin Ernst | Page 9

Family Service Advisor

Family Toyota of Burleson

801 S Burleson Blvd
Burleson, TX 76028

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5.0
100 Reviews

Dealership Experience

5 yrs

Industry Experience

12 yrs, 5 mos

5.0

100 Reviews

Write a Review

100 Reviews of Justin Ernst

February 01, 2022

Dealership Rating
Employee Rating

The dealership was prompt and friendly in checking my vehicle in. They kept me informed about what was being done and when it would be completed. More

by TM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Sutton , Nastassia Justice , Blake Samuels, Branden,

Feb 01, 2022

Family Toyota of Burleson responded

Hello! We are happy to learn our Service Team took excellent care of your service needs and we appreciate your business with us at Family Toyota of Burleson.

January 29, 2022

Dealership Rating
Employee Rating

I went up there for my 15,000 mile service they did a great job got me in and out thank you so much family Toyota More

by Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2022

Family Toyota of Burleson responded

Williams, we thank you for sharing your excellent review for our Service Team here at Family Toyota of Burleson. We value your business.

January 24, 2022

Dealership Rating
Employee Rating

Kyle did a great job as my service advisor. I was able to get it in in the morning and out in the afternoon just like he said. More

by Evondon5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Sutton , Nastassia Justice , Blake Samuels

Jan 24, 2022

Family Toyota of Burleson responded

Hi- Sounds like you had a very efficient experience in our Service Department, that's exactly what we like to learn! Thank you for bringing your vehicle to us at Family Toyota of Burleson and we look forward to servicing your car again when needed.

January 07, 2022

Dealership Rating
Employee Rating

The best place to take care of your automobile needs, if you need it rigt More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Sutton , Nastassia Justice , Blake Samuels, Irlanne

Jan 07, 2022

Family Toyota of Burleson responded

Hi Ben, It is great to know that you found our team to be the best. Thank you for choosing Family Toyota of Burleson and know that we are always here should you need us.

December 24, 2021

Dealership Rating
Employee Rating

Always a great experience no matter what I go in for, everyone is very attentive and willing to help, If you need help with buying a car ask for Cristian, he is very attentive and will always be willing More

by k leach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 24, 2021

Family Toyota of Burleson responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

November 29, 2021

Dealership Rating
Employee Rating

Polite, knowledgeable service staff and punctual service for the techs. Aside from an oil change and new tires at a local Toyota dealership in NC while traveling, I trust no one else to touch my Tundra. More

by gdraper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Sheffield, Lindsey Sutton , Nastassia Justice , Blake Samuels

Nov 30, 2021

Family Toyota of Burleson responded

We are very happy the team here at Family Toyota of Burleson could provide you with a positive experience! Thank you, and have a fantastic day!

November 20, 2021

Dealership Rating
Employee Rating

Toyota has always had great customer service I am pleased with my vehicle and I referred a friend who. Is also pleased with their Toyota truck and service More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Sutton

Nov 20, 2021

Family Toyota of Burleson responded

Family Toyota of Burleson appreciates the positive rating and review! We are so glad you had a great experience with us and look forward to seeing you again! Have a great day!

November 16, 2021

Dealership Rating
Employee Rating

Great staff , great service. All around terrific experience . Looking forward to my next oil change More

by m.buckle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Sutton , Nastassia Justice , Blake Samuels

Nov 16, 2021

Family Toyota of Burleson responded

Thanks for taking the time to share your great experience with us! We're glad to hear you're satisfied with your repairs. Please do not hesitate to reach out to us when we can work with you down the road at Family Toyota of Burleson.

November 06, 2021

Dealership Rating
Employee Rating

Thank you for the great service and completing in a very timely manner. It was greatly appreciated. More

by cmsmythe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Sutton , Nastassia Justice , Blake Samuels, Irlanne

Nov 07, 2021

Family Toyota of Burleson responded

Thank you for sharing your excellent review of us here at Family Toyota of Burleson. We are so pleased to read that your service was completed in a timely matter. We value your business.

October 27, 2021

Dealership Rating
Employee Rating

I just love Family Toyota of Burleson. I have get service done from day one and never got disappoint past 6years. Also on time and will always help you save any penny for you. Can't wait to purchase my vehic More

by dipa Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raymond provided awesome customer service

Oct 28, 2021

Family Toyota of Burleson responded

Thanks so much for the positive review! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congratulations on your new vehicle, and should you ever have any questions, please don't hesitate to ask.

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