Justin Etheridge | Page 12

Consistent excellent service and customer first attitude pervades. Have been doing business for 10+ yrs. Selection of new and certified used vehicles has been great.for10+ pervades. Have been doing business for 10+ yrs. Selection of new and certified used vehicles has been great.for10+ More

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Very friendly great price. Did not take all day. The finance guy was awesome. He got us a great rate .Everyone in the office was great. finance guy was awesome. He got us a great rate .Everyone in the office was great. More

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Online search and purchased in person after driving from out of town. Responsive and professional service and communication. Justin Etheridge was honest and easy to work with. I appreciated the follow thro out of town. Responsive and professional service and communication. Justin Etheridge was honest and easy to work with. I appreciated the follow through and customer service. Would highly recommend this dealer and dealership. More

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Justin Etheridge was great! He helped me find the right vehicle at a fair price. He made the whole process quick and easy. I would definitely recommend a friend or family vehicle at a fair price. He made the whole process quick and easy. I would definitely recommend a friend or family More

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Above and beyond new car purchase!! I would like to start by saying that I rarely post reviews, as you normally expect good service, but my experience was above and beyond and I had the I would like to start by saying that I rarely post reviews, as you normally expect good service, but my experience was above and beyond and I had the urge to share my story. After 10 years of driving a 2008 Camry that would not die (sold it with 215K miles on it), I decided to upgrade to a new 2019 Rav4 Hybrid due to the amazing fuel economy coupled with AWD. Out of 5 dealerships, Sunshine Toyota had the best price for the trim I wanted and so I decided to lock in and purchase the car. I explained that I received an excellent offer from a buyer on my Camry that was too good to be true so and that I would be selling it in a week. Later that week I found out that Toyota issued a safety recall for the Rav4 (minor issue with the back-up-camera) and that I could not pick it up until it was resolved. Justin Etheridge was my sales consultant and offered a free loaner vehicle (2019 model) if my Camry sold before the Rav4 safety issue was resolved and said I could use it for as long as it took. Well...after the back up camera issue was resolved, Toyota issued another minor safety recall for the automatic braking and put another stop-sale on the Rav4 until it was repaired. Fast forward almost 2.5 months later (slight delay due to a credit fraud alert on my report from a stolen wallet incident in February) and I was finally at the dealership to pick up my car. The entire paperwork process was very streamlined and efficient, yet they explained all the steps. As I upgraded from an 11 year old car, another associate took me out to the vehicle to explain all of the safety features (lane assist, active braking, radar cruise control....etc). I was in and out of the dealership in less than 2 hrs driving home in my new Rav4!!!. During the entire paperwork process I had numerous people come up to me and genuinely apologize for the long wait I had in acquiring the Rav4, but I was just appreciative of the free loaner. Later that afternoon I was at the gym and saw a commercial for Sunshine Toyota stating they are #1 in customer service in the area, and normally I am skeptical of those, however, after going through the experience I did, I can honestly say that Sunshine Toyota (and especially Justin Etheridge) is indeed the best dealership I have ever dealt with!!! More

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Great buy experience Justin went out of his way to make sure my wife and I were able to get a van. He showed us the options and helped make a decision with all the informa Justin went out of his way to make sure my wife and I were able to get a van. He showed us the options and helped make a decision with all the information. He was very professional and knowledgeable about the vehicles. More

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Truly listened and sold me what I wanted My car was totalled in a storm. I went to Sunshine because I purchased from them before and had a great experience as well as a great experience with My car was totalled in a storm. I went to Sunshine because I purchased from them before and had a great experience as well as a great experience with the service department over the years. I had limited time to figure out what would be the best vehicle for me and get it purchased. Justin Etheridge truly listened and asked the right questions to narrow my selection down. He didn't try to talk me into something more expensive just sold me what was the best choice for me. I appreciate the honesty and efficient experience. More

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Easy Peasy Justin was easy to talk to because he listened to what we needed. After our decision was made to purchase the Camry paperwork was a breeze. Justin was easy to talk to because he listened to what we needed. After our decision was made to purchase the Camry paperwork was a breeze. More

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Professional and caring. Sunshine Toyota has an abundant inventory to choose from. Their Employees are professional and helpful. I have done business with them for over 30 y Sunshine Toyota has an abundant inventory to choose from. Their Employees are professional and helpful. I have done business with them for over 30 years and have always had excellent customer service. More

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Savior Justin was able to get us out of a bad lease and into the van my wife wanted. Thank you for your efforts, we will returning for our next vehicle! Justin was able to get us out of a bad lease and into the van my wife wanted. Thank you for your efforts, we will returning for our next vehicle! More

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